Marikoji Inn Kyoto

Service Quality: Staff consistently received praise for being friendly, attentive, and helpful, providing personalized recommendations for nearby restaurants and ensuring guests felt welcomed. Daily room cleaning and prompt assistance with requests were highlighted as key strengths.

We have booked a triple room with private terrace. To start with positives, it is located conveniently to trains and buses. There were a lot of dining options with good prices, as it is located next to university. The staff was nice and welcoming. It meatched the description in terms of amenities. On the other hand, with the room itself we were not happy at all. The bathroom was built in to the room, meaning it was quite small and there was a big enough gap between the door and the floor, which meant no privacy. The private terrace led directly to an alley and to a private terrace of another room. The street was quiet and we had no issues but it should be mentioned in the description of the room. We ended up not using it anyway, at it was not cozy or had any view. The room also had quite harsh lighting and there was almost none sound isolation to the other guests. To add, there were almost no storage facilities where you could unpack your luggage. When we checked in and saw the room, we seriously considered to change hotels straight away but it would have been quite pricey, considering it was last minute plus we would have lost the money for the original room. All in all, we strongly advise to avoid this hotel (or possibly this ground floor room, as it seems a lot of people are quite happy according to reviews)…

Helpful staff. Nice traditional Japanese room, but with a more western bed. Forget about your ordinary hotel when you visit Kyoto.