272-6 Shijohorikawa-cho, Shijo-sagaru, Horikawa-dori, Shimogyo Ward, Kyoto City, Kyoto Prefecture, 600-8481, JapanSee Hotel Details
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1 night
Guest Reviews
8.8/10
Very Good
1068 Reviews
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.8
Amenities8.7
Service8.8
Cleanliness9.0
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All reviews(1068)
Positive reviews(1024)
Reviews with photos/video(328)
Delicious breakfast(123)
Near shopping area(87)
Convenient for shopping(79)
Relaxing hot springs(62)
Convenient public transportation(33)
Friendly front desk staff(26)
Tasty coffee(19)
Luggage delivery service(8)
Negative reviews(44)
Doudou333333
Premium Twin Room
Stay Date Oct 2025
Family
81 Reviews
9.0/10
Great
Posted on Dec 4, 2025
Conveniently located just one train ride from Kyoto Station, this hotel was packed with tour groups. We had to wait for the elevators and at breakfast, which wasn't as tasty as at other hotels I've stayed at. The service, however, was still very good.
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Response from Property: 衷心感謝您此次入住京都四條都市酒店尊享房。早餐供應時間為6:00至10:00,敬請根據您的行程安排前來享用。承蒙您百忙之中惠賜評價,深表謝忱。我們衷心期待您的再次光臨。
Anonymous User
Double Room
Stay Date Oct 2025
Family
15 Reviews
10/10
Outstanding
Posted on Dec 2, 2025
There are travel groups when we r staying there. There is microwave to heat up your food and drink stations at the lobby. Very comfortable beds for 2 adult and 1 kid
Response from Property: Thank you very much for staying at Urban Hotel Kyoto Shijo Premium. We will continue striving to provide services that ensure our guests enjoy a comfortable stay.We sincerely appreciate you taking the time to submit your review despite your busy schedule. We look forward to welcoming you back again.
Guest User
Double Room
Stay Date Oct 2025
Couple
30 Reviews
4.0/10
Posted on Nov 11, 2025
Gym costs money, breakfast was just so so. Staff don’t care much even if a guest doesn’t shower before entering the public bath. No views at all from the room. Decent size tv, that’s about the only acceptable thing. Hotel isn’t new by any measure, surely not premium.
Staff were not courteous nor helpful. Not recommended.
Response from Property: Thank you very much for staying at Urban Hotel Kyoto Shijo Premium. We will continue to strive to provide services that allow our guests to enjoy a comfortable stay. We sincerely appreciate you taking the time to post your review despite your busy schedule. We look forward to welcoming you again.
Anonymous User
Double Room
Stay Date Sep 2025
Family
14 Reviews
10/10
Outstanding
Posted on Nov 10, 2025
Although the room is small but the room is clean
Walkable distance to train station
Response from Property: Thank you very much for staying at Urban Hotel Kyoto Shijo Premium. We are delighted to hear that you were able to spend your stay comfortably. We will continue to strive to provide services that allow our guests to have a comfortable experience. Thank you very much for taking the time to post your review. We look forward to welcoming you again.
Thao Truong Uk
Twin Room
Stay Date Aug 2025
Couple
4 Reviews
9.0/10
Great
Posted on Sep 27, 2025
We had a good stay there. The service is good. Room is clean. There are several shops and restaurants nearby. It’s about 8-10mins walk to the nearest subway station. 20-25mins walk to the market. The hotel provides tea, coffee and water at the reception. There are washing machines, ice machine and vending machines on the same floor. Their public bath is clean and good.
Response from Property: Thank you very much for staying at Urban Hotel Kyoto Shijo Premium. We are delighted to hear that you were able to spend your stay comfortably. We will continue to strive to provide services that allow our guests to have a pleasant experience. Thank you very much for taking the time to post your review. We look forward to welcoming you again.
Brian Sg
Double Room
Stay Date Aug 2025
Family
2 Reviews
10/10
Outstanding
Posted on Oct 8, 2025
Wonderful journey in kyoto and really enjoy the scene and comfort in walking around the city.
The hotel has a good location, like it as it is highly affordable,would recommend to other tourists to Kyoto.
Response from Property: Thank you very much for staying at Urban Hotel Kyoto Shijo Premium.We would also like to thank you for your high rating.We are so glad that you enjoyed your stay in Kyoto to the fullest!Kyoto has many more charming shops and buildings than just the tourist spots. We hope you will choose our hotel again on your next trip to Kyoto.Our hotel also has a large public bath with sauna, which is the perfect facility to soothe your tired body.We aim to be a hotel that will make your trip to Kyoto a wonderful memory, so we look forward to your next visit.Thank you very much for posting your kind comment.Urban Hotel Kyoto Shijo Premium
Aleksander Kuzmin
Double Room
Stay Date Aug 2025
Traveling with friends
6 Reviews
10/10
Outstanding
Posted on Sep 19, 2025
Stayed for 2 nights. Great hotel with great rooms, big bed for 1 person. Great location, just 3-5 minutes to bus stop. Very helpful staff, helped to send our baggages to the next hotel.
Response from Property: Thank you very much for staying at Urban Hotel Kyoto Shijo Premium. We are delighted to hear that you were able to spend your stay comfortably. We will continue to strive to provide services that allow our guests to have a pleasant experience. Thank you very much for taking the time to share your feedback. We look forward to welcoming you again.
James Sze007
Deluxe Twin Room
Stay Date Aug 2025
Family
8 Reviews
8.5/10
Very Good
Posted on Sep 5, 2025
The hotel's location isn't ideal; its primary convenience is its proximity to public transport. You'll need to take a bus to reach most places, including Kyoto Station, despite a nearby bus stop.
Breakfast was abundant but lacked flavor. Upon check-in, we were assigned an older room on the second floor and had to request a room change due to the extremely noisy bathroom exhaust fan.
The gym charges a fee for each use, and the public bath, though clean, is quite small.
Housekeeping could be more flexible; for our four-night stay, the room was only cleaned on the fourth day. Cleaning on the third day would have been much more practical. Furthermore, breakfast required selecting a fixed time slot with a voucher.
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6/9
Response from Property: Thank you very much for choosing to stay at Urban Hotel Kyoto-Shijo Premium. We will continue to strive to provide you with comfortable service. Thank you for taking the time to leave us your feedback. We sincerely look forward to welcoming you back.
M327405****
Double Room
Stay Date Jul 2025
Family
6 Reviews
9.0/10
Great
Posted on Sep 16, 2025
You can bring one child under 12 for free. The transportation is also quite convenient, just a few bus stops from Kyoto Station. I remember there was a large FamilyMart right next to me, and a 7-Eleven at the intersection, as well as a LIFE supermarket. The hotel has a large public bath, and although the pool isn't big, it's still a nice way to relax in the evening. In the lobby on the first floor, they offer free iced coffee and iced water every day, which is super refreshing! I would consider staying here again next time I visit Kyoto. If it's a voucher for around 200 per night, it's a great deal, but anything over 500 wouldn't be worth it.
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Response from Property: Thank you so much for your stay at our Kyoto Shijo Superior City Hotel. We are delighted to hear that you had a pleasant stay. We will continue to strive to provide services that ensure our guests' comfort. Thank you again for taking the time to write this review. We sincerely look forward to your next visit.
OlgaSorokina
Double Room
Stay Date Jun 2025
Family
10 Reviews
9.0/10
Great
Posted on Aug 2, 2025
The hotel is located near few bus stops almost in the centre of Kyoto. However, almost all distant metro and train journeys are via Kyoto station, which is reached by bus (¥230 one way). Breakfast are tasty, there is wide range of choices, but it’s mostly designed for the Japanese. The hotel staff doesn’t allow to pour water in the bottles
Response from Property: Thank you very much for staying at Urban Hotel Kyoto Shijo Premium. We are delighted to hear that you had a comfortable stay with us. We will continue to strive to create a space where our guests can enjoy a comfortable stay.Thank you very much for taking the time to write a review despite your busy schedule. We look forward to welcoming you back again.
Yasedemuou
Run Of House
Stay Date Jun 2025
Family
7 Reviews
10/10
Outstanding
Posted on Jul 20, 2025
The room had a shower, and there was also a large public bath on the second floor. The informational brochures on the first floor were very helpful; I planned a lot of my Kyoto itinerary based on the information provided in them. The bus stop right in front of the hotel was very convenient, and it was about a 5-minute walk to the subway station.
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Response from Property: Thank you for choosing our hotel. We hope you have a pleasant stay. We have a tourist brochure corner on the first floor of our hotel, which we hope will be helpful when you explore Kyoto. To get to the surrounding area, Hankyu Omiya Station is a 5-minute walk from the hotel, Shijo Subway Station is a 12-minute walk, and Shijo-Horikawa Bus Stop is a 2-minute walk. We look forward to your next visit. Thank you very much for your stay. Urban Hotel Kyoto Shijo Premium
Guest User
Double Room
Stay Date May 2025
Traveling with friends
2 Reviews
8.0/10
Very Good
Posted on Jun 4, 2025
Good location even if quit far from subway station,but is a good location for you to explore the city
Response from Property: Thank you for staying our hotel.It takes about 12 minutes on foot from the hotel to Shijo Subway Station.If you are coming from Kyoto Station, please transfer to the Hankyu train from Shijo Station and get off at Omiya Station, which is a 5-minute walk.The area surrounding the hotel is well-known for its tourist attractions such as Nijo Castle and Nishiki Market.We hope you had a pleasant stay in our hotel.We sincerely look forward to serving you again. Thank you very much.Urban Hotel Kyoto Shijo Premium
Guest User
Double Room
Stay Date Oct 2025
Couple
5 Reviews
10/10
Outstanding
Posted on Dec 6, 2025
Very clean hotel and very convenient, the hotel got provide Japanese spa and sauna, will stay again when go Kyoto again
Response from Property: Thank you very much for staying at Urban Hotel Kyoto Shijo Premium. We are delighted to hear that you enjoyed a comfortable stay with us.We sincerely appreciate you taking the time to share your feedback despite your busy schedule. We look forward to welcoming you back again.
Guest User
Deluxe Twin Room
Stay Date Oct 2025
Business traveler
4 Reviews
9.0/10
Great
Posted on Nov 19, 2025
The hotel staff are friendly and helpful, and there is good information about staying in Kyoto. Everything is exceptionally clean and the rooms comfortable. The sento is nice. There is a gym, too, but this has an additional charge to use which is a shame. The hotel is located centrally, but it is a walk of several blocks to the nearest metro station. Buses run regularly nearby, and it is also a pretty good spot from which to walk around the city or to JR Kyoto.
Response from Property: Thank you very much for staying at Urban Hotel Kyoto Shijo Premium. We are delighted to hear that you were able to enjoy a comfortable stay. We will continue to strive to provide services that ensure our guests have a pleasant experience. Thank you very much for taking the time to share your review. We look forward to welcoming you again.
88Tony88
Double Room
Stay Date Apr 2025
Couple
14 Reviews
10/10
Outstanding
Posted on May 14, 2025
We stayed at Urban Hotel Kyoto Shijo Premium for 1 night. The location of the hotel was closed to Gion district and Nishiki market by bus. There is a bus stop outside the hotel where you can catch a bus to Kyoto station. The room was clean but very small in size as we expected. We stayed in a queen queen, and the bed was comfortable. The room was quiet, and the bathroom was clean . There is a public bath in the hotel, which is free to use, but we didn't manage to use it.
Response from Property: Thank you very much for choosing our hotel.We hope you enjoyed your sightseeing in Kyoto.We apologize for any inconvenience caused by the size of your room.We have a large bathroom on the second floor. Guests staying at the hotel can use it free of charge. We hope you will have the opportunity to use it again. Thank you very much.Urban Hotel Kyoto Shijo Premium