Hotel Matsutakeun

Reviews of Hotel Matsutakeun

Hotel Matsutakeun

691 Inabadocho, Shimogyo Ward, Kyoto City, Kyoto Prefecture, 600-8415, JapanSee Hotel Details
Hotel Matsutakeun
Hotel MatsutakeunHotel MatsutakeunHotel Matsutakeun
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Guest Reviews

7.7/10
Good
17 Reviews
Verified reviews
Location7.7
Amenities7.6
Service7.7
Cleanliness7.7
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All reviews(17)
Positive reviews(12)
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Awesome rooms(9)
Negative reviews(2)
Anonymous User
Twin Room
Stay Date Nov 2025
Couple
15 Reviews
10/10
Outstanding
Posted on Dec 10, 2025
The room was spacious and check-in was easy. It's very close to the center of Shijo. Exiting the hotel and turning left, there are many izakayas with a great atmosphere.
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Response from Property: 非常感謝您分享入住體驗 😊很高興您覺得房間寬敞、入住流程方便,也喜歡我們靠近四條中心的地理位置。酒店附近有不少居酒屋,能讓您感受到當地的氛圍,我們也很開心這為您的旅程增添了樂趣。期待未來有機會再次歡迎您的到來,祝您一切順利 🌿谷町君旅行
Guest User
Twin Room
Stay Date Nov 2024
Couple
4 Reviews
9.5/10
Amazing
Posted on Dec 18, 2024
The location is great, and sunshine was lovely.The price is very reasonable for this season. Unfortunately, the japanese style rooms were too popular and were fully booked. 'll definitely choose this place again next time I visit Kyoto.
Valerii_Kollert
Twin Room
Stay Date Apr 2025
Couple
1 Reviews
9.0/10
Great
Posted on Jun 2, 2025
The room was surprisingly spacious. After a small business hotel in Osaka, this one definitely felt much bigger. The hotel itself is clean and well-kept. It's located near a street that can be a bit noisy, but that doesn't matter at all thanks to its excellent location. I reviewed a couple dozen options in the area, and for my dates, this was the best choice in terms of price, quality, and location. Highly recommended.
Guest User
Standard Japanese Style Room
Stay Date Apr 2025
Family
8 Reviews
10/10
Outstanding
Posted on May 23, 2025
Very nice hotel with traditional rooms. Toothbrush, cotton balls, razor, and a hairdryer are available in the bathroom. Helpful staff.
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Guest User
Twin Room
Stay Date Oct 2025
Traveling with friends
1 Reviews
6.5/10
Posted on Nov 18, 2025
It was clean and nice. The auto-lock system was also reassuring.
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Response from Property: Thank you very much for staying with us this time. We were very happy to read your comments about the cleanliness and that you felt safe with the automatic lock. We will continue to strive to provide a comfortable stay for our guests. If you have the opportunity, please come and visit us again. Thank you. Tanimachi-kun Hotel Staff
Anonymous User
Standard Japanese Style Room
Stay Date Jun 2025
Family
9 Reviews
1.0/10
Posted on Jul 16, 2025
The room was so small! No windows! No view! The hallway was incredibly hot, and the room smelled musty! It was awful! The mat on the floor and the wallpaper in the corners were all moldy. The room had no windows and no ventilation! There was only one air conditioner unit blowing directly onto the floor! The worst part was that the air conditioner made a tractor-like noise! ​​Rattling, rattling, rattling! I didn't sleep the entire night! The noise and musty smell kept me awake in the middle of the night! I was completely devastated! The worst day in Tokyo. I wished I'd booked a new hotel that day! It was completely unacceptable!
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Response from Property: Thank you for choosing our hotel and taking the time to leave feedback. We deeply regret and sincerely apologize for your unsatisfactory stay. Regarding the issues you mentioned, such as room size, windowless design, air quality, and air conditioning noise, we have carefully noted them and submitted them to the relevant departments for investigation and improvement. We understand that poor ventilation and odors can seriously affect the guest experience. We will strengthen cleaning and maintenance efforts and conduct a comprehensive inspection of room facilities to strive to provide a more comfortable accommodation environment for every guest. We value every guest's feedback and sincerely hope to have the opportunity to provide you with an even better stay experience in the future and regain your trust. Thank you for your feedback.
118940****
Twin Room
Stay Date May 2025
Family
11 Reviews
10/10
Outstanding
Posted on Jun 21, 2025
I was really lucky to get a room of more than 30 square meters in Kyoto at such a price. The room was very clean and had everything it needed. The key point is that it was opened by a Chinese owner and the waiters also spoke Chinese. One day, we couldn't withdraw cash with our credit card or UnionPay. When we were in an awkward situation, their hotel manager helped me exchange cash with WeChat, which really solved the urgent problem. Thank you!
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Response from Property: Thank you so much for sharing your stay experience. We are delighted to know that you were satisfied with the spacious and clean room and the excellent facilities, and we are also pleased that our Chinese-speaking services were convenient for you. Regarding the credit card and UnionPay cash withdrawal issues you mentioned, we are glad that our manager was able to help you resolve them promptly, ensuring your needs were met. Your positive feedback and gratitude are a great encouragement to us. We look forward to providing you with a comfortable and pleasant stay again in the future. Thank you.
Guest User
Twin Room
Stay Date Nov 2024
Family
2 Reviews
10/10
Outstanding
Posted on Dec 16, 2024
I came to Kyoto with my family to enjoy the red leaves. The hotel is very good, the price is favorable, the price-performance ratio is very high, and the location is very convenient. I will choose it again next time I come to Kyoto.
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Guest User
Twin Room
Stay Date Nov 2024
Family
1 Reviews
10/10
Outstanding
Posted on Dec 12, 2024
The location is great. It’s just one stop away from Kyoto Station and transfer to the subway. The business district is within a 10-minute walk. There are a lot of delicious food around and there are also places to have a drink in the evening. It’s also very pretty! The key is that the room is quite new and very comfortable to stay in. The shampoo works better than the one I brought myself. It is truly a treasure hotel. I plan to use this place as my base when I visit Kyoto in the future, and I will stay here every time, haha.
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Guest User
Twin Room
Stay Date Jan 2025
Traveling with friends
1 Reviews
10/10
Outstanding
Posted on Feb 11, 2025
I had a very comfortable stay!
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Guest User
Twin Room
Stay Date Aug 2025
Traveling with friends
3 Reviews
10/10
Outstanding
Posted on Sep 12, 2025
地理位置非常好,離市中心步行五分鐘內可抵達,房間也很大,打開兩個行李箱也沒問題。乾濕分離也很讚,下次有機會還會再住。
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Response from Property: 非常感謝您抽出時間與我們分享入住體驗!很高興得知您對酒店的地理位置、寬敞的房間以及乾濕分離的浴室感到滿意。能為您提供舒適的住宿體驗是我們的榮幸。期待您下次再次光臨,我們將竭誠為您帶來更美好的入住體驗!Tanimachikun Staff
_WeChat222885****
Twin Room
Stay Date Jun 2025
Traveling with friends
3 Reviews
8.0/10
Very good
Posted on Aug 13, 2025
優點是房間比較大,整體一般,位置在巷子裏,門頭也小小的,後面延長行程訂了附近100米的其他酒店,價格更划算,不推薦。
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Response from Property: 感謝您分享您的入住體驗。很抱歉這次住宿未能完全符合您的期望。我們注意到您提到房間較大,但整體感覺一般,酒店位於小巷中,門頭較小。您的反饋對我們非常重要,我們會繼續改進設施和服務,努力為客人提供更舒適和便利的體驗。希望將來有機會再次為您服務。
M298884****
Standard Japanese Style Room
Stay Date May 2025
Family
1 Reviews
9.5/10
Amazing
Posted on Jul 3, 2025
房間很寬敞很適合一家四口住
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Response from Property: 非常感謝您分享您的入住體驗。我們很高興得知您認為房間寬敞,非常適合一家四口入住。您的肯定是對我們最大的鼓勵。我們期待在未來再次為您提供舒適愉快的住宿體驗。謝謝。