THE HOTEL HIGASHIYAMA by Kyoto Tokyu Hotel Reviews
THE HOTEL HIGASHIYAMA by Kyoto Tokyu Hotel
175-2, Ebisucho, Higashiyama Ward, Kyoto City, Kyoto Prefecture, 605-0033, JapanView Hotel Details
Select your travel dates to check room availability
We Price Match
1 night
THE HOTEL HIGASHIYAMA by Kyoto Tokyu Hotel Guest Reviews
4.7/5
Amazing
270 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.8
Filter by:
Sort by:
All reviews(270)
Positive reviews(266)
Reviews with photos/video(91)
Convenient location(41)
Delicious breakfast(31)
Offers pick-up/drop-offs(22)
Easy to get around(22)
Awesome amenities(21)
Quiet & comfortable(21)
Close to metro(14)
Loved the view(13)
Negative reviews(4)
Jamie.oconnor
Premium Hollywood Twin Room
Checked in Sep 2024
Travel with friends
25 Reviews
5.0/5
Outstanding
Posted on Sep 23, 2024
Perfect location as not in the hive of the centre but the city is walkable. Metro is very close and there is a shuttle bus to Kyoto station. Breakfast was great, especially the Japanese breakfast! Would definitely stay again!
Response from Property: Dear Jamie.oconnorThank you very much for staying at THE HOTEL HIGASHIYAMA. We are very honored to receive your highest rating and feedback regarding your stay at our hotel.Thank you for taking the time to submit your beautiful photos. We are very happy to hear that you liked our breakfast buffet. The black beef shabu-shabu with tea from “Gion Tsujiri” in the picture and the sushi with pickles that you can make by yourself are very popular.Another photo is the “Daitourou” that is displayed in front of the hotel. This parades around the hotel during the Awata Shrine festival. This festival has a history of over 1,000 years and is held every year in October. If you have a chance, please come see it again.We all look forward to seeing you again.
Guest User
Superior Hollywood Twin With Shower
Checked in Feb 2024
Family
3 Reviews
5.0/5
Outstanding
Posted on Feb 24, 2024
Very beautiful hotel, it’s located at heart of old city, you can feel Japan there walking around the hotel! Can walk to many good places or take free shuttle bus (leaving every hour at h:55 min) to Kyoto station for visit even more good places.
Incredible breakfast restaurant!!!
Bad side is there is no big bowl or cups for make some iced coffee or pour a cap of hot drip coffee neither (how I suppose to make my coffee in the room?) even they gift it for free every day, also there is no microwave.
6/20
Response from Property: Thank you very much for staying at THE HOTEL HIGASHIYAMA. We are very honored to receive the highest rating for your stay at THE HOTEL HIGASHIYAMA. Thank you for your valuable feedback regarding our facilities. We are not satisfied with this evaluation, and we will continue to improve our efforts. We look forward to your continued patronage. We all look forward to welcoming you again.
Guest User
Superior Hollywood Twin With Shower
Checked in Sep 2024
Solo travelers
4 Reviews
5.0/5
Outstanding
Posted on Sep 27, 2024
One of the nicest hotels I’ve stayed in! Amazing service, beautiful rooms and aesthetically pleasing on all levels.
Response from Property: Thank you very much for staying at THE HOTEL HIGASHIYAMA. We are very honoured to have received your highest rating and words of praise.Our hotel is a new hotel, which has been in operation for two years. We are all determined to make it a hotel that will be loved by you for many years to come. We look forward to your continued patronage in the future.
Yummychenchen
Superior King Room
Checked in Feb 2024
Travel with friends
82 Reviews
4.7/5
Amazing
Posted on Feb 9, 2024
Good place to stay in Kyoto. Peaceful and quiet hotel. Will be great if shuttle service is more frequent.
Response from Property: Thank you very much for staying at THE HOTEL HIGASHIYAMA. We are very honored to have received such a high evaluation of your stay at our hotel. Thank you for your valuable feedback regarding the shuttle bus. We are not satisfied with this evaluation, and we will continue to work hard so that we can receive the highest evaluation from many of our guests. We look forward to your continued patronage. We look forward to welcoming you again.
Yna Alba
Superior Room(shower booths only)
Checked in Dec 2023
Solo travelers
3 Reviews
5.0/5
Outstanding
Posted on Feb 22, 2024
I loved the location, it was nice & quiet. but also near some of the places to visit in Kyoto. I liked walking to the Heian Shrine, Yasaka Shrine, Kodaiji, and Kawaramachi.
There's also several buses and trains within a few minutes walk from the hotel. Overall I loved the hotel's and the neighborhood's peaceful vibe, and easy access to historical sites & shopping areas in Kyoto.
6/7
Response from Property: Thank you very much for staying at THE HOTEL HIGASHIYAMA. We are very honored to receive the highest rating for your stay at THE HOTEL HIGASHIYAMA. As there are many tourist attractions within walking distance, we recommend you to go sightseeing in the morning when it is quieter. We are not satisfied with this evaluation and will continue to improve our services. We look forward to your continued patronage. We all look forward to welcoming you again.
영빈
Superior Hollywood Twin With Shower
Checked in Oct 2023
Family
18 Reviews
5.0/5
Outstanding
Posted on Oct 24, 2023
Lovely hotel for travelers and tourists - they have a temple behind the hotel and a mini garden. Also walkable distance to continents stores and restaurants and the hotel is soooo fancy! I highly recommend to bring your family too, will definitely enjoy the service and vibe of Kyoto.
Response from Property: Thank you very much for staying at THE HOTEL HIGASHIYAMA. We are very honored to receive the highest praise for your stay at our hotel. We are very happy to hear that you enjoyed the service and atmosphere of Kyoto without a doubt. We are not satisfied with this evaluation, and we will continue to make further efforts to improve our services. We look forward to your continued patronage. We all look forward to welcoming you again.
Matthew
Premium King Bed Room
Checked in Apr 2024
Couples
1 Reviews
4.5/5
Great
Posted on Apr 19, 2024
Breakfast was really crowded but standard was great. A bit of a walk from the station but not insane
Response from Property: Thank you very much for staying at THE HOTEL HIGASHIYAMA. We are very honored to have received such a high evaluation of your stay at our hotel. We are not satisfied with this evaluation, and we will continue to work hard so that we can receive the highest evaluation from many of our guests. We look forward to your continued patronage. We look forward to welcoming you again.
Guest User
Superior Hollywood Twin Room
Checked in Mar 2024
Couples
1 Reviews
5.0/5
Outstanding
Posted on Mar 29, 2024
Fabulous service and food. Stay in one evening and sample one of their set menus, you will not be disappointed.
Response from Property: Thank you very much for staying at THE HOTEL HIGASHIYAMA. We are very honored to receive the highest rating for your stay at THE HOTEL HIGASHIYAMA. We are not satisfied with this evaluation, and we will continue to improve our efforts. We look forward to your continued patronage. We all look forward to welcoming you again.
Anonymous User
Superior Hollywood Triple Room
Checked in Oct 2023
Family
44 Reviews
5.0/5
Outstanding
Posted on Oct 5, 2023
Very nice 4 star hotel, clean, nice staff and good breakfast.
Henry C H TANG
Superior Hollywood Twin Room
Checked in Jun 2024
Family
2 Reviews
4.0/5
Very Good
Posted on Jun 23, 2024
A stylish hotel but rather far away from the Kyoto Station.
Response from Property: Thank you very much for choosing our hotel. Although our hotel is a short distance from Kyoto Station, it is within easy reach of many tourist attractions. We hope you will take advantage of the free shuttle bus service that connects Kyoto Station and the hotel. Thank you for sharing your review with us. Our warm hospitality awaits your return sometime soon.
Ka Ling
Superior Hollywood Twin With Shower
Checked in Feb 2024
Solo travelers
4 Reviews
4.7/5
Amazing
Posted on Feb 23, 2024
Convenient location. Room was clean and the Pajama provided was comfortable. Tasty breakfast.
Response from Property: Thank you very much for staying at THE HOTEL HIGASHIYAMA. We are very honored to receive the highest rating for your stay at THE HOTEL HIGASHIYAMA. We are not satisfied with this evaluation, and we will continue to improve our efforts. We look forward to your continued patronage. We all look forward to welcoming you again.
Jesse
Superior Room(shower booths only)
Checked in Dec 2023
Couples
4 Reviews
4.7/5
Amazing
Posted on Dec 23, 2023
Awesome hotel, super clean, comfortable and modern. Good location, easy access to a lot of temples and short walk to subway. Attentive staff and awesome Japanese breakfast buffet. Would definitely recommend.
Response from Property: Thank you very much for staying at THE HOTEL HIGASHIYAMA. We are very honored to receive the highest rating for your stay at THE HOTEL HIGASHIYAMA. As you have mentioned, our hotel is well located and many tourist attractions are within walking distance from our hotel. We recommend you to visit us at a quiet time of the day. We are not satisfied with this evaluation, and we will continue to improve our services. We look forward to your continued patronage. We all look forward to welcoming you again.
m
Superior Room(shower booths only)
Checked in Dec 2023
Solo travelers
17 Reviews
4.7/5
Amazing
Posted on Jan 4, 2024
Room is small but warm and cozy. Details with coffee and tea in the room are appreciated. I requested and got a quiet room 👍. Shuttle bus was useful. The location although not most convenient to go shopping, was perfect for me. It was great to explore the surrounding neighborhood and close to the museums. Service was wonderful.
Response from Property: Thank you very much for staying at THE HOTEL HIGASHIYAMA. We are very honored to receive the highest rating for your stay at THE HOTEL HIGASHIYAMA. Although we cannot make any guarantees, please feel free to contact us in advance with your request and we will do our best to accommodate your needs. We are not satisfied with this recognition, and we will continue to work hard to improve our services. We look forward to your continued patronage. We all look forward to welcoming you again.
Lee Kin Tak
Superior Room(shower booths only)
Checked in Dec 2023
Family
1 Reviews
4.5/5
Great
Posted on Jan 7, 2024
The room has a substantial size, bigger than the usual Japanese hotel, the design is great. The hotel opened in 2022 so everything is new, it has shuttle bus service to and from Kyoto Station 京都駅 every hour which came in quite handy as we spent some time shopping there. You can check the timetable on the hotel’s website. The location is a bit far from the central Kyoto area but there is a lot of enjoyable historic sites surrounding the hotel and the area is quite calm and tranquil. The view from our room looks towards the inner garden of the hotel which is quite nice. There is a mountain at the background as well to add to the natural vibe. Staffs had the usual Japanese mentality, very welcoming and pleasant. There is a subway station near the hotel, about 3-5 minutes walk, but we never got to use it as the convenience of taxi got us every time. Overall a very pleasant stay.
Response from Property: Thank you very much for staying at THE HOTEL HIGASHIYAMA. We are very honored to have received such a high evaluation of your stay at our hotel. As you have mentioned, there are many historic sightseeing spots in the vicinity of the hotel. You can easily visit them as they are within 10 to 20 minutes walking distance from the hotel. We also offer a complimentary shuttle bus service, which you can board at any time of your choice. No advance reservations are required. We are not satisfied with this evaluation, and we will work even harder to receive the highest rating from many of our guests. We look forward to your continued patronage. We look forward to welcoming you again.
Guest User
Superior King Room
Checked in Jul 2024
Couples
1 Reviews
4.7/5
Amazing
Posted on Jul 25, 2024
The vibe inside the hotel is so cool.
Response from Property: Thank you very much for staying at THE HOTEL HIGASHIYAMA. We are very honoured to have received such a high evaluation of your stay at our hotel. The lobby welcoming our guests is a calm space with a plasterer style, where we display original artworks that can only be found in this hotel. There is also a shop where you will find a selection of the finest products that can only be found in Kyoto and only available here, as proposed by the Kyoto Museum of Crafts and Design. Please stop by again when you come to Kyoto. We look forward to welcoming you again.