Arenal Waterfall Lodge

Cleanliness was good overall, our bed was made as requested daily. Breakfast included is a definite plus.

Great location to visit the la fortuna waterfall as it’s walking distance to the hike; but rooms overall had a weird small, plumbing issues, they didn’t provide shampoo or conditioner, and the restaurant was over priced comparatively to food/drinks served. Overall again great location and budget friendly option.

We stayed in this hotel for 4 nights, below are what I felt: 1. People are really friendly and helpful, 5 star 2. Location is away from attractions except the waterfall, 3 star 3. The bad part: the rooms are filled with some weird chemical smells and it made both of us sore throat for 3 days and we need to take medicines. We ended up opening everything we can open and opt out for room cleaning. Truly terrible to us. 1 star, 0 if there is such choice In general, I don’t recommend this place despite its friendly staff

We enjoyed the welcoming friendly staff. The food was good, but the menu was limited. Beautiful view of the valley and we saw a sloth on the grounds. Lots of bugs, given the jungle.

The place is beautiful but little bit far from the city, you can not go by Walking

Great location with Arenal Waterfall within walking distance. Clean facility, safe and friendly staff.

In March 2023, this property is in the process of being refurbished. New management took over ~ 2 years ago, and the fact that refurb. is still happening now likely due to COVID-induced delays. Things are being spruced up, maybe it'll be in better shape next year! View of the valley from the terrace / swimming pool / bar is beautiful - just like the photos in that regard. (you won't see the volcano). Good for birdwatching. The restaurant serves simple, good quality food, with rapid service. Arenal Waterfall is just down the hill, and there is a hike (Observatory Hike) from the property that we were unable to do that might be quite nice. There appear to be some great bungalows on this property. Ours was a bit wonky! STEEP driveway & path to access it (could be accessibility issue). We got a surprise upgrade, & our bungalow's second "room" was a small loft. Not enough room for an adult to stand, stairs up were too dangerous for our child. But there was space enough to bring the mattress down and put it on the floor. Balcony faced in to the jungle, but we never saw any animal life there and it was very dark. The spacious shower stall however had a great view - two big windows right where you don't want them! There was a *full* kitchen though. Very clean, friendly helpful staff. Good base of operations if you will be out & about all day and need a clean, quiet place to spend the night. Not great for small kids / folks with accessibility issues.

Best thing about this place is the pictures

The staff were helpful and friendly, the room was clean and comfortable. The facilities could use some sprucing up, but it seemed like they were working on that. After COVID we all have some catching up to do, and it was really nice.