Hotel -Layout was not welcoming/ inviting as the front doors leads to a hallway & the reception desk is up 3steps before you are greeted by someone. This makes carrying luggage difficult. - Storing luggage until the room was ready was fine. - Lift was small and can fit max 3people without luggage and was sometimes slow to come. - Would not rate as a 4 star hotel. Location - Approx. 15min walk from the promenade, which meant we were away from the noise. - 2mins away from the train station, which is ideal is travelling by train. - Area was OK, but not the best. Drinks - The complimentary drinks were tap water, lemonade (made from tap water), tea and coffee. If you dont drink tap water, there is no free alternative provided, with the reason given they are reducing use of plastic (bottled, glass water is avaiable to purchase). Room -We stayed in a classic room (208) which was compact. -They are definitely not soundproof & is dependent on the guests, as we could hear their conversations and when they were using the shower. -All the hotel doors make a loud bang when closed. -The room layout and space could have been utilised more effectively. E.g. 1/3 of the wardrobes were dumpy drawers. We had a chair but it was placed infront of the only long mirror in the room. -The charging ports were only accessible from one side of the bed, which can be challenging & annoying at times. - The room view was of the street and of the opposite building, which was not the nicest. Breakfast -We would advise you to think twice before booking breakfast. -Breakfast selection is very small - neatly presented in the corner of the room. -Minimal vegetarian and vegan optipns - which is not worth the money they ask - with the reason given France is not accomodating to vegetarian food. One gluten free option. -Fresh orange juice and breads were delicious. -There were 2 choices of fresh fruit (apple & kiwi) neither of which looked appealing. -No salad options. -Staff did not clear the tables as you were eating. -If all the guests were to be in the room at the same time, it would be very cramped, noisy and cause queuing. Staff -Half were friendly, polite and welcoming. The other half were not and would not acknowledge you upon entering or leaving the hotel. -When we were checking out, we were not offered support with our luggage down the steps, instead a hotel guest offered to help us! Also, the staff member did not finish with out checking out and had already started serving the guest behind us. -When making enqueries, staff were helpful and tried their best, with clear instructions. -An item was requested, which was not available. We were reassured this item would be sent to our room the next morning, but alas this did not happen.
56 Reviews