Guest User
January 31, 2023
Have stayed at Hampton Inns since arrival in US for holiday. Saturday needed to stay in Le Grande as I was tired driving and it was 7.30pm. No Hampton here so no choice. Thought $179.00 plus tax it would be adequate but I was wrong. Greeting was ok not warm but we all have those days we wished we’re over, let it slip. The told “if internet did not work ring provider, phone number is there “ slip of paper with details how to connect. Naturally internet did not work, was not going to spend hours repeating myself to some person in call centre with holiday English. Now the hotel and room, both old and tired, well overdue makeover, hope it’s better than interest provider. Decided to leave without the free breakfast and avoid another disappointment. The girl on reception when I left was friendly to did not ask if I was happy, not her fault. Got email from Best Western hoping I give the chance to change my mind, well not wasting another dollar with them.