Popular Serviced Apartments in La Porte

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Baymont by Wyndham Houston la Porte

Baymont by Wyndham Houston la Porte

3.3/552 Reviews
As Wyndham member this hotel was one of the worst places I ever stayed before. The first experience was with the front desk. I called to confirm that I was arriving after midnight and the lady assured that will inform the night auditor. When I arrived at 12:30am, I had to show the night auditor how to find my reservation because he was not even trained properly in how to use the system after 6 months working. Then we found that the reservation was marked as NO SHOW because he closed the night. He called his front office manager to get assistance in giving me and my family a room as we had a reservation, and hi was very unprofessional during the phone conversation and treating this poor guy like he was crap. He just told him that I had to make a new reservation and trying to assist me was not a reason to bother him. 1:30am with 3 kids crying after 4 hours trip from Austin, I ended making a new reservation. I almost had to check myself in because this guy had no idea how to check-in a member who paid with points and I had to train him step by step. When I asked about his MyPortal training, he had no idea what I was talking about. Then, when we finally got into the room, it smells like was never cleaned, the room and building looks like has no maintenance since 1960. The restroom was stained with blood, the bed like if someone else was sleeping there few minutes before us… just a disaster. We ended sleeping in the car with the kids.
Americas Best Value Inn and Suites la Porte/Houston

Americas Best Value Inn and Suites la Porte/Houston

3.3/525 Reviews
4th of July eve and the AC goes out at home. I looked up America's Best and found a rate of $53/night. Called and booked a room. We were charged $76 for the night. The room was cleanish. The toilet wobbled when sat on. The tub was not clean, the water pressure was lacking. The noise level was high with other guests yelling and talking very loud. Breakfast was available no place to sit, but not supposed to take back to the room. Upon check out the clerk was sitting on a couch and when I reached over the desk to return the key card, she finally got up and walked over. I asked about the room rate online and showed it to her. She said that's not our website. We charge what the computer says when you check in. I guess I watch too much Hotel Impossible... Other hotels close by, choose wisely

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