R. Sacadura Cabral 8, Lagos, Faro District, 8600-619, PortugalView Hotel Details
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Aqualuz Lagos by the Editory Guest Reviews
4/5
Very Good
108 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.1
Amenities3.9
Service4.0
Cleanliness4.0
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All reviews(108)
Positive reviews(8)
Reviews with photos/video(2)
OLau
Suite
Checked in Jul 2024
Family
6 Reviews
3.2/5
Posted on Aug 10, 2024
Very strange place: if you are travelling from Asia, I would highly recommend to look for something else. The rooms are ok - the property supposed to be newly renovated however frankly it didn’t seem so. In our room we had an issue with the shower tap, room phone, door locks etc. Housekeeping service is super strange - we had 4 people staying but room was only prepared for 2. Also, there are 0 amenities provided (toilet paper and smth they call “shampoo + body wash + conditioner +”). If you request for smth at front office to be delivered to your room, expect it to be done within hours at best. There were multiple occasions, when things were not delivered at all. And the highlight of this place is “ICE POOL”. It’s not just cold, it’s literally an ice. And people are still trying to swim in it so everyone around have coughs, sneezing etc.
Response from Property: Dear Olau, Thank you for your feedback and we are sorry to hear that your experience was not satisfactory. We take our guests comments seriously and work continuously to improve our services and facilities. It is disappointing to hear that we were unable to meet your expectations. We would like to assure you that the issues mentioned will be investigated to avoid future inconveniences. We hope to have the opportunity to improve your perception on your next visit. Sincerely, Aqualuz Lagos by The Editory Team
Guest User
Suite
Checked in Jun 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Jun 19, 2024
Sooo good experience. Nice place and good breakfast
Response from Property: Dear Mr. Guest User, Thank you very much for your feedback! We are pleased to hear that you had a wonderful stay and that you enjoyed both our pool and our spacious rooms. Your recommendation means a lot to us we glad you chose us for your stay. It would be a pleasure to welcome you again in the future! Best regards, Aqualuz Lagos by The Editory
Guest User
Premium Studio
Checked in Oct 2022
Couples
12 Reviews
4.7/5
Amazing
Posted on Oct 24, 2022
Great swimming pool and gaming place. Very nice rooms and helpful staff.
Guest User
Premium Studio
Checked in Aug 2022
Couples
1 Reviews
5.0/5
Outstanding
Posted on Aug 19, 2022
Location, staff and hotel were amazing!
Haerdeyidongchengbaohemiqiu
Premium Studio
Checked in May 2024
Couples
19 Reviews
4.1/5
Very Good
Posted on Jun 5, 2024
Lagos is a nice town. The hotel is a relatively large resort hotel in the area. It is like a three-star hotel in Hainan. It is similar to an apartment suite. The bedroom is next to the corridor, which is noisy in the peak season. There are not many people in the off-season. There is free parking around, but because we are afraid of scratches, we still spend 12 euros to park in the underground hotel exclusive parking lot. Don't worry! The breakfast is good, probably because it is a resort hotel. The swimming pool is very good.
Original TextTranslated by Google
Response from Property: Dear Mr., Thank you very much for your feedback! We are pleased to hear that you had a wonderful stay and that you enjoyed both our seeing sights and surrounding areas, and our spacious rooms. It would be a pleasure to welcome you again in the future! Best regards, Aqualuz Lagos by The Editory
Guest User
Premium Studio
Checked in Apr 2024
Couples
5 Reviews
4.5/5
Great
Posted on Apr 28, 2024
Great hotel! Superb breakfast!!! Huge room!! A few little loving touch-ups in the bathroom...nothing serious...
Original TextTranslated by Google
Response from Property: Dear Mr. Guest User, Thank you very much for your feedback! We are pleased to hear that you had a wonderful stay and our spacious rooms. It would be a pleasure to welcome you again in the future! Best regards, Aqualuz Lagos by The Editory
Diogo John
Twin Room
Checked in Jun 2024
Couples
3 Reviews
5.0/5
Outstanding
Posted on Jun 4, 2024
The place is very pleasant, it was really worth staying here.
Original TextTranslated by Google
Response from Property: Caro Diogo, Muito obrigado pelo seu feedback positivo. É ótimo saber que apreciou o tamanho e o conforto do quarto e a amabilidade dos nossos funcionários. Esperamos voltar a receber-vos em breve. Sinceramente, Aqualuz Lagos by The Ediitory Team
MoreiraPedro
One-Bedroom Apartment with Pool View
Checked in Jul 2023
Family
1 Reviews
3.7/5
Posted on Jul 18, 2023
Friendly and nice people
Original TextTranslated by Google
Response from Property: Dear Mr. Guest User, Thank you very much for your feedback and kind words about our staff. It would be a pleasure to welcome you again in the future! Best regards, Aqualuz Lagos by The Editory