Lagos Oriental Hotel

Guests should exercise extreme caution around the drivers operating in and around this hotel’s car park. I personally found some of their behaviour highly suspicious and concerning, particularly regarding the safety of guests and their belongings. I cannot confirm that these individuals are involved in criminal activities, but the behaviour I observed raised serious concerns about possible theft and other security risks. I would strongly advise guests not to blindly trust people offering transportation or other assistance around the car park. Hotel management should urgently investigate the activities of the drivers operating on its premises and strengthen security measures. Guests should remain vigilant and prioritise their personal safety.

Paid for the trip through ******* in september 2024 (6 months ahead). Arrived at the hotel at 6AM to checkin after having 10hrs travel with no sleep with some stop overs. I was told by the helpdesk they cannot honor my booking because last years price is not this years price and they review their prices yearly. I asked the reason why they didnt advise that earlier. They had 7months to cancel the booking but they didnt. They said I need to make a new booking for the 7days and they will give me a discount. I spoke to ******* and it took an 1hr 30minutes to resolved this and I didnt later pay a penny. All staffs asks for money. Toilets were moudly and staffs on the helpdesk call woulldnt help to fix safelock when I had valualble items in it and I called x9 because it got a battery low and wouldnt work.

So so At check-in they didn't find my reservation, then the room was not done. TV is broken, shower takes 15 minutes to be just warm, not got. Room service takes at least 45 minutes (longer at the restaurant/bar). Pro: clean, big space, tranquility, complementary minibar

This was the nicest hotel and the staff was super friendly and professional. Outside dining area is breathtaking.