L’Auberge Casino Resort Lake Charles

We really enjoyed the entire stay! Check in time is 3pm however we arrived a little after 1pm. Upon early arrival we weren’t certain if we were able to check in. I decided to give it a try. The sweet lady that helped me checked me in without any problems! It’s a good feeling when customer service is actually good, the way it should be everywhere.

Staff was very courteous and the amenities were second to none! Thank you!

This trip was booked primarily to play golf and to also gamble in the ******. The hotel was extremely nice and was a great value for the money. We enjoyed the golf course, the ****** and the restaurants. I was very happy with our stay at this hotel.

We enjoyed our stay. Restaurant was good. Enjoyed the ****** and the lazy river

Overall great experience! Dagos & ESPN Bet dining were great. Will definitely return.

Enjoyed my stay. Nice, clean room. Witness a guest stumble past 2 staff members with a beer in his hand. The guest eventually fell at the elevator. I informed the staff members present. ID staff informed me that he called someone but did not leave his post. A third staff member arrived as we entered the elevator. I can understand the member checking ID could not leave his post, but the other guy standing closer to elevators could have made some type of effort to assist.

Everything was closed and we were still charged a bs administration fee!!

The only thing bad about my trip was the company I kept. Hotel And staff were great and accommodating even during holiday rush

Beautiful place