Best Western the Inn at the Fairgrounds

Booked online last minute after I decided to call it a night due to bad weather. When I checked in I was charged an extra $97 for my dogs ! I travel with them often and have never had to pay such a high rate. I was given a “special” pet friendly room that was absolutely disgusting. Shower walls were cracked and falling apart. Water did not get hot . The room itself was very dirty. I knew it was far from a 5 star however cleaning isn’t that difficult.

The bed was horribly uncomfortable. our room on the second floor had no hot water no matter how long we let it run for to heat up. Luke warm was the best we got. The lady who checked us in was very rude and short with us. The only good thing about the place is not having to go outside for the steakhouse.

The credit card keys worked one time and not again, the body wash dispenser in the shower was missing, I got two bars of soap at the desk, the water in the shower never got hot, the grab bar in the tub came off in my hand, the drain in the sink barely drained. Ice machine out of order, back exit filled with snow, one of the juice dispensers in the breakfast room out of order. Property has gone way downhill. Have stayed there many times before, this is the last time

Good stay for sleeping. We stayed one night, place was quiet clean. One star removed because there wasnt to much options for breakfast.

The wall heater was noisy, and in order to keep the room warm, I had to set the temp setting on it to 78. I think that barely kept the room at 70 degrees. If that. The hot water in the shower was quite variable, sometimes non existent, and other times it was too hot. And it varied throughout length of the shower. The hotel was not busy at all, so not sure why it was so variable.

beds were very hard, clean hotel, very nice and updated, breakfast wasn't the best same every day.

Room seemed clean but no shower gel or soap. Room can use a refresh. Breakfast eggs inedible, sticking to pan and hard. There was a few other options but not many.

Breakfast was gone before 8am (eggs, sausage) and waffle mix low as well. Yogurt machine did not work

The room was spacious. The bed was very comfortable. There were lots of different sized pillows to choose from.