WoodSpring Suites Tacoma - Lakewood

Hotel has a once every 14 days cleaning policy which meant that when I arrived, my room wasn't cleaned. The previous occupant's trash and ledt behind clothes was still in the room. The towels was filthy and still had dirt on them and the elevator wasn't operating properly and had dog urine on the floor. Front desk staff wasn't there during said hours.

I stayed for 2 hours and checked out. The room was dirty, every surface had film and scum residue on it. Every corner had crumbs and dirt. The room smelled and the walls must be paper thin because it sounded like someone was hitting the floor with a sledge hammer in the room above. U could literally here people's conversation from outside of the building to inside the room with the window closed. It felt unsafe and just overall very uncomfortable. It was the biggest waste of $144 I've ever made.

Very clean room, we loved having a desk in our room to use the computer and the laundry facilities were easy to use and always accessible. Staff was very sweet.

The odor of pets in the hall it lingers into the rooms, elevator and the lobby, one morning it smelled like someone vommitted.

no, nobody come and clean the room, I have to the towels and sheets to the front desk to try to change and the manager denied to give me clean towels an clean sheets, I have to take out the trash to outside of the hotel to the dump, It is not a good place to stay, the rules are not clear in ******* for this stay, Also it is difficult to find people at the front dest and attention from the manager was terrible

I had to pay twice because you guys didn’t send them the money and I had to pay again when I checked in.

Rooms smelt bad & the room wasn’t cleaned properly. Otherwise okay hotel

Clean the room, clean the brown mess and blood off the walls, control the noise and the dogs running up and down the hallway during the night barking, and most of all get rid of the drug transaction is going on outside in the parking lot.

Gym need work and maintenance my room smelled weird there was hole missing thing broken things