Hotels near Amadores Beach, Las Palmas

Great location but the hotel is too dark, and lacks any atmosphere. There is no information pack or anything in the room that explains about the hotel and what is available and I thought this was very poor for a so called 5 star hotel and I have never experienced this before. The de luxe double room, although a decent size is a terrible design - you go to the seperate toilet (next to a great shower room)and then you have to go to the sink, which is in the middle of the room by the wardrobes. How unhygienic is this!! Despite paying over £3000 for a 7 day holiday, this hotel charges you for the large four poster style beds by the pool if you use them and if you use the roof top beds and infinity pools, that will also cost you 50 euros per day. They had an A la Cart menu in the restaurant for breakfast and dinner but this was very poor. 4 times in seven days they had no Advocardo’s. Twice I asked the chef at the buffet counter what the fish was and he did not know. Signage at the buffet counters is very poor - these were often mixed up or not there at all. If you have a severe nut allergy this hotel is not for you. They have a dress code in the restaurant in the evenings, but this is not in force, as there were many occasions where men were allowed in wearing shorts….so no dress code at all! They have a decent sized gym, but it’s right next to the smoking area. Smoking is not permitted in the bedroom and balconies we were told yet nearly every evening we could smell cigarette smoke if we left our balcony door open. Complained but no action was taken. As far as I can tell by reading all the reviews for this hotel, some of the complaints that I have made have been made by other people, so the company is clearly not acting on these. This is why I have only given them 2 stars, which is very poor for such a great location. Change of management needed clearly!

The facility and the room are very nice. The pool was freezing cold, the heated poll worked like that. The food & drinks need improvement. Sometimes less is more ;-) focusing more on quality would be recommended! We had a dispute about the booking and had to pay extra. However, we did nothing wrong and had to show our confirmation again and again. We found this very unpleasant. There were also difficulties returning the towels. We'll be surprised as to whether our €50 security fee will be charged to the credit card or not. Overall the stay was ok, but we wouldn't come back or recommend it to others.

Lovely hotel in a beautiful setting overlooking the ocean. We stayed for 7 days. Our room was very nice and spacious. We had an ocean view from our balcony. Agaete is a gorgeous fishing village. You can take a trip to Tenerife from the island. A beautiful village just down the road from the hotel. You can also get a bus to Las Palmas from the town for about 4 euros each. The hotel is very clean. Our room was cleaned every day by the very friendly staff. Thank you very much. Breakfast and lunch very good. Bit disappointed about dinner though. Would have preferred cooked to order fresh meats and fish without any sauces added. Was difficult to make a proper meal out of the buffet each day. If this could be looked into we would definitely come bank and stay.

Nice hotel, our home was to ocean view, it is really a 4 stars hotel.

This hotel was not to our taste. Decor is dark and dreary. Generally it is all style over substance. Service on the two days we spent here was not great. There seemed to be staff training going on - student hospitality interns at reception, restaurant and rooftop bar. Breakfast was disappointing. The hot buffet was cold and the queue for the only coffee machine was frustrating. The saving grace is the roof top bar which was very pleasant and the food was nice. Miriam was a great host albeit working with limited staff resources. Brava to her.