GGuest UserAs a Hilton Honors member, my stay at the hotel met the usual satisfactory quality. Peter at the front desk was excellent in accommodating our needs, and overall, we had a good time. However, I want to caution future guests to adjust their expectations:
• The location, while quiet, is farther from the center and lakeside, requiring a car and likely keeping you at the hotel in the evening.
• Our room, possibly the least expensive, was extremely small with limited space for sitting or even opening our suitcases.
• Staff training or updated information is necessary; the website mentioned a happy hour, but there was none on Friday. Conflicting details about breakfast and check-out times were provided.
• While amenities were nice, the steam room and sauna floor were dangerously slippery, leading to a hard fall and injury. Additionally, the pool water was not clean, with numerous hairs inside.
• Some equipment, like the coffee machine, was not working.
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