Xana Hotelle

The first impression is that the room is large and clean, small, and the Internet of Things is good. With this kind of smart switch, the buttons are not very sensitive. There are also orange supplies for couples in the room. The second impression is that there is no network cable socket, no phone, and TV has problems. The front desk is contacted through mobile phones. The third impression was that before going to bed, I found that a light above my head was always on and could not be turned off. The master came to fix it and couldn't solve it. The front desk said that there was no other room to change, so he tried to pull out the card. First of all, it failed. Second, the hotel proposed to pull out the card to make the customer experience very poor, and there would be risks at night. Finally, the master took the cardboard and covered the lamp. Because the stool was put on the bed during the light-off process, and the front desk was called to change the sheets. It was the master who came again. During the whole process, the hotel room manager never showed up or answered a phone call to apologize. The fourth impression is that the breakfast is average. If the expectations are set high, there will be a gap. In short, I am satisfied with the maintenance master, and quite dissatisfied with the management and service of the entire hotel. The service attitude of the service industry is very important.

Staying on a business trip, no photos were taken. The smart device is very good. The electric curtain will open automatically when you enter the door and swipe your card. The bathroom is also a smart speaker, which will automatically turn on when you take a bath, which is very nice 【boutique hotel】

從我一踏入酒店的那一刻起，我就被你們的服務和設施深深吸引。酒店大堂寬敞明亮，佈置得既典雅又富有現代感。 我想要特別感謝的是你們的員工，他們讓我在整個入住期間都感到非常愉快。他們友善、專業，始終以微笑和熱情的態度對待每一位客人。無論我在何時何地需要幫助，他們總是願意提供幫助，並且盡力滿足我的需求。 此外，我也非常欣賞你們對細節的關注。房間整潔乾淨，設施齊全，而且非常舒適。床鋪柔軟舒適，讓我每晚都能得到充分的休息。 在餐飲方面，酒店的美食體驗也讓我印象深刻。早餐的選擇多樣，味道可口，而且每天都有新鮮的食材供應。 至於地理位置，酒店的位置非常便利，無論是商務出行還是休閑旅遊都非常合適。周圍的交通也很方便，無論是去市中心還是機場都非常方便快捷。 總的來説，我在希岸酒店的體驗是一次難忘的旅程。我非常感謝你們提供的優質服務和無微不至的關懷。我強烈推薦這家酒店給我的朋友和家人，如果我有機會再次訪問這個城市，我一定會再次選擇你們的酒店。 再次感謝你們為我提供的出色服務，期待再次與你們相遇。

希望這篇文章能讓諸君有效避雷，切勿踩坑，出遊亦或出差都需好心情，不要讓這家糟糕透頂的店家影響心情，我們一一細數。至於過程中發現枕頭污漬，床上頭髮都打掉牙來肚裏咽，誰讓自己選了這家店，純粹給自己的品牌丟臉！丟臉！1.首先我與友人當晚入住碰到的第一個問題是，電動窗簾無法正常開合，聯繫前台，電話詢問才知客房服務人員已經早早下班衹剩前台工作人員，約一小時後到達房間的是一位上衣釦都忘繫上的保安人員，大聲斥責我們説手動拉上不就得了，隨後他去操作窗簾控制開關 告知我們窗簾壞了，我們也甚是無奈。服務態度堪憂。2.晚上睡覺時才發現窗户漏風嚴重，隔音非常差，睡眠不好的請避雷。3.第二天一早去用早餐，才發現早餐質量奇差，吃飯時會有工作人員在每桌周圍轉悠監視，生怕顧客多吃多拿，餐畢感慨萬千，一頓早餐猶如貓鼠大戰諜影重重。4.等我們離店之時到達下一家酒店，才知道希岸前台工作人員粗心，沒有給我們做離店操作，以至於等到希岸操作完，我們才能入住下一家酒店。我也曾是希岸酒店的忠實會員，經過這家店的烏龍鬧劇，對整體品牌印象大打折扣，或許店家不缺少一位客户不缺十位客户，但長此以往口耳相傳大家唯恐避之不及，因為一顆老鼠屎影響一鍋粥，影響品牌形象，不知商家作何感想，本人也是做媒體從事管理崗位，還望商家注重品牌形象擔起顧客信任。

非常好的住宿體驗，房間很乾凈，服務也特別好，門口就是停車場，到機場和紅樓都很近，性價比很高，樓下的甜品店也很好吃！住的很開心，下次到廊坊還要住在這裏

酒店離衹有紅樓夢十分鐘車程，停車方便，連續入住還有優惠，早餐稍微遜色了一點，希望可以多一些種類～滿意滿意

第一次入住進門有一個機器人，前台服務不錯，房間挺大的住起來挺舒服的