Hillview Cube w/Rooftop Pool

Our family of three stayed in room 517, and our overall experience was very satisfying! The host was quick to respond and always helped us promptly with any issues. The room had stable Wi-Fi, which was convenient for both work and entertainment. The location was also excellent; we could walk to restaurants and convenience stores, making it easy to find food. Most importantly, there was free designated parking, so we didn't have to worry about parking when traveling by car. It's very suitable for families with children, and the clean water dispenser was a bonus!

We stayed in the apartment for 8 nights. It consists of two blocks. The pool is located on the rooftop of block A. The pool offers a beautiful view, especially at sunset, but there aren't enough sun loungers or chairs to sit and enjoy the sun. Also, the pool itself seemed a bit dirty, with a greenish film on the walls. It's located not far from Eagle Square, with plenty of shops and cafes nearby. The apartment itself has three rooms. In my opinion, it's in need of renovation and a thorough cleaning. There were stains on the nightstand and wardrobe that I had to wipe down myself. Communication with the hosts is only via email or the Trip.com website's feedback system. There's no Wi-Fi, which is a big drawback. Another negative is the window facing the common corridor, which has wooden blinds but is still quite transparent, meaning people in the corridor can easily look into your room. We messaged the host about this, but they didn't see it as a problem. The TV only worked with one channel, or perhaps we couldn't figure out how to change channels properly. There was no room cleaning, even though it had been paid for. Our friends stayed in an adjacent block for roughly the same price, but their conditions were much better.

Bad review, bad review, bad review! This hotel is actually part of a Country Garden residential complex. When we drove there, there were plenty of empty parking spots downstairs, but the host didn't tell us about parking beforehand. We parked downstairs for ten minutes, and the property management locked our car, demanding a 200 Malaysian Ringgit fine, which is about 346 RMB. The host tried to communicate with the property management, but it was useless. In the end, I had to negotiate the price down to 100 Ringgit myself. If this were in China, I'd just call 110 (the police), and no property management would dare charge that much. But there's nothing you can do when you're abroad, and the hotel offered no help at all, so bad review, bad review, bad review! There's no front desk either. We stayed for three days, and not once did anyone come to clean. The trash can in the bathroom was overflowing by the end. The shower's water heater was leaking profusely. The soundproofing of the door is terrible. And they even asked me for a good review? Dream on!