Dear Trip.com, I advise you to check properties before offering them to clients.
If anyone is looking to ruin their vacation, this property is definitely for you.
The property's address and geolocation are incorrect. The reception at the main hotel doesn't even know they have any other properties available and says they're not here. We spent a long time searching. The property representative didn't answer their phone.
The promised nice view and large balcony where you can spend time—forget it, it's all a scam.
There's no beach nearby, and the place you see in the advertising photos is also a scam—a muddy sandbar impossible to swim in. You have to drive to a proper beach. There are also no shops or cafes within walking distance.
The room is very dirty and unfinished. There's someone's hair on the bed, a clump of hair in the bathroom, mold, and dirt. There's old dirt and dust on every surface. The dishes are also dirty. The refrigerator is hot, and there's a puddle of dirty water inside.
The refrigerator doesn't work, and they refused to provide a new one.
One bed is broken. The balcony door is broken. The outlets in the kitchen and bathroom are broken and don't work.
The plumbing, furniture, most of the appliances, and even the towels—everything is very old. The water is a thin trickle, there's no pressure at all, making it impossible to wash properly.
The only towels are bath towels, and they're falling apart in your hands from age.
There's an electric stove (old and rusty), but no utensils for cooking.
There's no drinking water in the room.
The property representative said, "What do you expect? This property is over 20 years old! If you don't like anything, contact Trip.com support."
Incidentally, Trip.com support said they can't do anything.
I'm sure I forgot something. All I can say is: this place shouldn't cost more than $5. I want to forget this bad experience as quickly as possible.
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