Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.3
Amenities8.0
Service8.3
Cleanliness8.3
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All reviews(110)
Positive reviews(13)
Reviews with photos/video(5)
Friendly staff(5)
Negative reviews(1)
Wchan
Standard Family Room
Stay Date Nov 2024
Family
5 Reviews
10/10
Outstanding
Posted on Dec 19, 2024
Friendly and helpful staffs. Wifi in the room is not working for me, stronger signal at the lobby.
Motty
Standard Double Room (Queen)
Stay Date Mar 2025
Travel with friends
7 Reviews
8.0/10
Very Good
Posted on May 5, 2025
Some of the frontline staff charged me a different card payment than the booking agent had agreed to. This made me feel very confused. Fortunately, their senior management, Mr. Deepy, listened patiently to my explanation and understood my discounted room rate. He explained everything clearly and eased my worries. After a few days, the card was finally charged correctly.
gloria goddard
Standard Double Room (Queen)
Stay Date Jul 2024
Couples
3 Reviews
10/10
Outstanding
Posted on Aug 5, 2024
Staff were outstanding this time very helpful and kind. Had a conference call out in the garden and it was very peaceful with lovely surroundings.!
JohnR
Standard Double Room (Queen)
Stay Date Sep 2024
Business travelers
3 Reviews
9.0/10
Great
Posted on Nov 15, 2024
Hotel is fine but paying £10 to park overnight next to the M4 is a hidden extra.
Marjan
Standard Double Room (Queen)
Stay Date Mar 2025
Couples
3 Reviews
10/10
Outstanding
Posted on Apr 14, 2025
Amazing , love the size of the rooms.
Guest User
Standard Family Room
Stay Date Dec 2024
Solo travelers
1 Reviews
3.0/10
Posted on Jan 8, 2025
It was so dirty and smells like very bad
Kate H-E
Standard Double Room
Stay Date Sep 2023
Couples
5 Reviews
10/10
Outstanding
Posted on Nov 23, 2023
We loved our stay at this hotel so much we’ve booked it another 3 times! Great facilities, including bar, restaurant and spa. Thanks to Trip.com for being the best priced of all the OTAs.
Guest User
Standard Double Room
Stay Date May 2023
Family
1 Reviews
10/10
Outstanding
Posted on Jun 23, 2023
2nd time here and I absolutely love it, it ticks all of the boxes! Great leisure facilities, lovely environment, well kept hotel. Great service, everyone always so helpful, and I will definitely be back again. Pic of me relaxing by the pool! Good location too, close to Cardiff (we went to the Harry Styles concert)
ladyshire22
Standard Family Room
Stay Date Jul 2023
Couples
14 Reviews
10/10
Outstanding
Posted on Sep 4, 2023
Regularly stay at the Coldra and as usual cannot fault anything. Rooms always spotlessly clean, service always excellent and amenities very good.
Guest User
Standard Double Room
Stay Date Mar 2023
Business travelers
10 Reviews
8.5/10
Very Good
Posted on Apr 16, 2023
Good hotel nice big rooms
Claire
Superior 2 Queen Bed Family Room
Stay Date Jul 2022
Couples
2 Reviews
10/10
Outstanding
Posted on Aug 31, 2022
Great stay as ever, I’m been coming here most months for many years as my Mother is in a nursing home close to. It feels like family and I always see familiar smiling faces and the staff are always so helpful. I enjoyed myself again thank you
Guest User
Superior Double Room
Stay Date Dec 2022
Couples
7 Reviews
7.0/10
Posted on Jan 10, 2023
Good value for money
Wan MAX
Standard Double Room
Stay Date Dec 2024
Travel with friends
25 Reviews
9.0/10
Great
Posted on Jan 30, 2025
This is my second stay. Most of the reviews are positive, except that the air conditioner is a bit noisy.
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Superior Double Room
Stay Date Dec 2024
Travel with friends
2 Reviews
8.5/10
Very Good
Posted on Jan 26, 2025
The service is good👍, the food is delicious, but there is nothing to eat for dinner😅😅