Family-friendly Hotels in Lanzhou

It was pretty good. Breakfast time was chaos with kids running everywhere, same with the swimming pool. The blind in our room was faulty and they sorted it out quickly.

I recently had the pleasure of staying at the Hilton hotel, it truly exceeded all expectations in terms of customer service and facilities. From the moment I walked through the door, I was greeted with warm smiles and attentiveness. What made my experience even more remarkable was the fact that they graciously upgraded my room without any additional charges, providing me with a breathtaking view and a sense of luxury. The hotel's facilities were exceptional, offering a diverse range of amenities such as a well-equipped fitness center, rejuvenating spa, and a stunning pool. However, what truly stood out for me was the captivating live music that filled the hotel. The talented musicians created a vibrant and unforgettable atmosphere, adding an extra touch of charm to my stay. All in all, this hotel's exceptional customer service and outstanding facilities made my experience truly unforgettable.

Facilities: The facilities are very complete. When I opened the toiletries box and there was mouthwash in it, I was really warmed up. There is also a small box on the table that contains small stationery that I need for work. It is very cute. Hygiene: Hygiene is really nothing to say!!! Very clean and comfortable. Good reviews👍🏼 Environment: This time we are heading towards the Chaotian Shui Road Expressway entrance. You can see the Yantan Yellow River Bridge. The scenery is also good. Service: Whether it is the person who receives registration at the front desk or the extremely warm and considerate Selina during check-out, the service is superb. The summary is that I will stay here next time💐

I booked this hotel because I had a train the next morning. It's right across Lanzhou train station, so perfect location for my purposes. Very nice room, everything was perfect.

I was fortunate enough to experience the unique charm of a five-star hotel, and everything here left a deep impression on me. I would like to take this opportunity to share my experience and hopefully provide some reference for those of you who are looking for your ideal accommodation. As soon as I entered the hotel, I was attracted by the spacious and bright lobby. The warm and thoughtful service of the service staff made me feel at home. The design style of the hotel is elegant and modern, and every detail reflects the respect and care for guests. In terms of dining, the hotel's restaurants and bars offer a variety of food options, from exquisite international cuisine to authentic local cuisine. I especially recommend their breakfast, which is sumptuous and exquisite and keeps you energized throughout the day. In addition, the hotel's coffee shop is also worth a try. The coffee there is rich in aroma and the environment is comfortable. In terms of accommodation, I chose a deluxe suite. The rooms are spacious and comfortable with complete facilities. The facilities in the bathroom are even more impressive. They are not only beautifully designed but also fully functional. In addition, the suites come with private terraces offering great views of the city. The service quality of the hotel is one of the highlights of my experience. Whether it is the front desk staff or the room service staff, they all display a high level of professionalism and enthusiasm. No matter what question I asked, they answered me quickly and accurately. In addition, the hotel also provides a series of additional services, such as free laundry service, 24-hour security service, etc., which added convenience and comfort to my trip. In addition to the hardware facilities, the hotel's software is also very good. The hotel's staff have undergone rigorous training to provide high-quality services. In addition, the hotel often hosts various activities and community gatherings, which makes the hotel not only a place to stay, but also a social platform. Overall, this five-star hotel left an unforgettable impression on me. Whether it is hardware facilities or software services, they all reflect their respect and care for their guests. I highly recommend this hotel to travelers looking for quality accommodation. If you are looking for a place to relax and enjoy luxury, this hotel will not disappoint you. I'm sure you'll be as impressed with every detail as I am. Finally, I would like to say that while the prices of five-star hotels may be prohibitive, if you really think about it, you will find that they are actually very worth the investment. These hotels not only provide a comfortable stay, but also provide an unforgettable experience. This not only takes care of your body, but also comforts your spirit. So, next time you are ready to travel, you might as well choose a five-star hotel and let yourself truly enjoy a luxurious trip!

Say it first~ Service: Full marks. Service attitude is very good, there are emergency measures. Environment: Satisfied, unique style. Next, it's not good. Hygienic: There are sanitary corners, dirty carpets and cracks in floor tiles (maybe the reason why the hotel has been used for too long). Facilities: really bad. I stayed for two nights in total, and I started to book a standard room (close to the road noisy). After I arrived at the room, I contacted the staff to change the room. I was told that the standard room was close to the road and changed the room (tell me that the car may not be so noisy at night). The result is that I am too naive, not exaggerated to say that I feel like I sleep on the road, I don't fall asleep all night, and the whole person has to explode in an emotional state at any time. The next day, I decided to add a quilt to change to a big bed room (on a business trip with colleagues). The first time I changed the house, it was also very noisy (the sound of the restaurant equipment, saying that it would be better after 12 o'clock in the middle of the night), I couldn't help but want to change the hotel. The customer service staff contacted the front desk staff to suggest changing rooms in other areas. The room will be better; when we communicated at the front desk, the front office supervisor gave us a free upgrade to the room type. The service attitude was quite warm, but the air conditioning sound (automatic mode) in the last room was very large, and the air conditioning quilt was turned off. I slept for one night (relative to the previous room noise can be ignored). Others: There was a beautiful afternoon tea on the first day of the stay, which was a bit difficult to say. I remember that there was fruit (deducted points) when I booked the room, and I don’t know if I received it (see picture). Anyway, it wasn't very pleasant.

The location is very good, with the Provincial Museum opposite and the center of Lanzhou on the left, and the place to eat is also convenient. There is a bus stop at the entrance of Lanzhou Center. The hotel is very clean, the equipment is new, the front desk service is very good, and there is also a robot that helps Songshui deliver food. Highly recommended!

Very good, directly upgraded the executive floor, the room is large, elegant and generous. If there is any problem, the hotel will assist in solving it as soon as possible. There is no push or reluctance, and it feels at home. In addition, there are robots that are very convenient for food delivery. By the way, the scenery outside the window is very good, overlooking the mountains, I feel very comfortable.

The 42nd floor of the hotel has a beautiful view, complete smart facilities throughout the house, high-grade daily necessities, unlimited drinks in the refrigerator, no charges, comfortable bedding, and I tried Atour's sleep pillow, which is great! Due to the flight delay, the guy at the front desk provided free late check-out, a thumbs up! 👍It’s convenient and quick to go to any scenic spot, a must-stay when you come to Lanzhou!

The hotel is in a great location just 15 minutes walk from the yellow river iron bridge. Convenient underground parking Big, spacious, modern room with a nice shower and comfy bed. Great desk area with city views! Wifi was a little inconvenient (having to scan and sign up) and stopped working after I left and returned to the room later (however staff were very helpful so I'm sure if I asked for help it would have been resolved!) A decent breakfast selection. It would benefit from adding coffee (American etc.) - currently there is a pre-mixed white coffee machine. Would recommend the hotel :-)