Location was good, dining and shopping close by. Right off the interstate. Unfortunately the hotel was in the prof renovations so NO POOL, NO BREAKFAST, NO COFFEE! Also we made a reservation 2 months ago and we waited almost 2 hours for a room. We were passing thru on vacation to visit family for the day so we had limited time. They kept telling us 15 more minutes but continued to pass us by and giving rooms to people just arriving. We were waiting there and kept checking in with them. It was an awful experience and we ended up missing dinner with family we haven't seen in a few years and only had time for a short visit with them. I would love to have just found another hotel but we knew it was passed our cancelation policy. Would like to have been refunded for this kind of customer service.