Reviews of Swiss Chocolate by Fassbind Lausanne

This hotel was wonderful. Kind and helpful staff. Beautiful, clean rooms. Perfect location to walk to all of the tourist sights and the lake. They give a Free transit pass which was a lovely and useful surprise. And...they have a chocolate fountain in the lobby!!! Such a treat! I will recommend this location for sure!

Perfect stay! The room was clean and comfortable, and the breakfast was very delicious with plenty of choices. The staff were friendly and helpful, making the whole experience even better.

My two companions and I had a fantastic three-night stay. The hotel is modern and spotless, with all the facilities and furniture feeling very new. We were particularly impressed with the complimentary transportation card, which was incredibly convenient for getting around. Be sure to ask about it at the front desk when you arrive! The service was impeccable. The front desk staff were very friendly and gave us great advice on local transport, helping us avoid unnecessary costs. Although we couldn't modify our booking to change the last night to a double room due to platform restrictions, the hotel replied to our email quickly and professionally. A wonderful touch was the chocolate fountain in the lobby, it was a delightful treat that put us in a great mood every day. We highly recommend this hotel, they also have very nice gym (see the photo below).

It's a shame about the separate mattresses when you're a couple; you have to sleep on your own side because it creates a gap. Especially for couples who like to cuddle close, as they say 😅 but otherwise, it was perfect.

A very good and clean hotel! Pretty big room too. The only downside was that the ventilation system made noise during the night.

Excellent location, good price/quality range. Ok for 1-2 nights stay.

It was clean and they had a chocolate fountain at the entrance which was nice.

The hotel reception staff were very kind and helpful. When my credit card payment kept failing, they assisted me in booking a train ticket. The hotel is located on a hill—not very close to the main train station, but relatively near a subway entrance.

Everything is nice and friendly staff

Not far from metro stations

Second time - another great stay. Will not hesitate to return.

Excellent hotel and superb service.

good 服务：good

Great and clean room! Easy check in and out!