Best Western Timpanogos Inn

Clean rooms, property seems clean and updated and are currently going through an update as well. Staff interactions work great. Free breakfast options were great.

I felt like the room itself wasn't bad. Something that didn't bother me was I went down to get a key because I forgot my key at my sister's house and the receptionist told me that my room couldn't get breakfast the next morning. I'm not understanding why. Maybe it's because I checked out the next day but does that mean people who stay for one night don't get to have breakfast? I've been here for almost a week. I extended my stay and everything so I'm not understanding why I would be told that we aren't allowed to have breakfast. But it is what it is I went ahead and didn't get breakfast and am currently getting ready to check out. I felt like they lost a lot of my respect even saying that. I paid for it so to tell me I couldn't have it it's kind of messed up

We are very happy with our experience here. Check in was flawless and our room was very clean and inviting.

The room was ok. It was clean. But there was a dingy smell that seemed to linger for the two days I was there. Plus the remote didn’t work properly, so it was hard to use and watch the tv. The workout room smelled absolutely horrendous. I was only able to stay in there for a short time, I was pretty disappointed about that. Everything is very outdated there, but the staff was very nice and helpful.

Room was nice, clean, well maintained throughout facility. The few staff members interacted with were friendly. Breakfast was good and area was clean.

The staff was very kind, breakfast was good and well maintained, overall the room was clean and neat but there were a few things that had some stains. For example there was a stain on one of the lampshades, a spot on the ceiling I’m not sure if it was a stain or something else, your typical wear and tear. Nothing that would keep me from staying here again. It looked like they had quite a few packages in the lobby and perhaps they are in the process of replacing things in the rooms. My only real complaint would be the sound proofing of the room. I was woken from my sleep due to noise of other guests either in the hallway or an adjacent room.