Name: DoubleTree by Hilton Leominster
Address: 99 Erdman Way, Leominster, Massachusetts, 01453, 99 Erdman Way, Overseas, United States
Rating: 4.2

DoubleTree by Hilton

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I enjoy staying at this location I will be staying again  soon great  staff

丟了東西還趕人提前退房 沒有任何補償措施！

We lost something and were forced to check out early without any compensation!

Restaurant

24-hour front desk

Swimming Pools

Wi-Fi

Smoking area

Golf course

Breakfast

Non-smoking room

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English

Chinese

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Mobility Accessible King Room with Bathtub

Hearing Accessible Two Queen Room

Outdated and overpriced.  No amenities to speak of, no microwave in your room, no housekeeping unless you request it, no access to the pool unless you go to the front desk to ask for permission and they have to let you in, no continental breakfast, BUT they do give you a cookie upon check-in.   By far one of the worst hotel experiences I've encountered.  Hotel was booked with multiple youth organizations that were totally out of control, running, screaming, kicking walls, f-bombs, scratching their names into the metal doors of the elevator, etc.  when I called the front desk to complain they told me it was happening all over the hotel and there wasn't much they could do.   Guests no associated with these organizations had no use of the pool since there were no less than 25 kids in the pool on both nights we were there.  When I complained to the general manager the next day, the front desk responded that they would discount my room by half and that if I wanted to leave it would be okay.   Since there are no other hotels in the immediate area and I was there for family medical reasons I had no choice but to stay.    Disappointed that the general manager didn't have the courtesy of responding to us and that they allowed this to continue for two nights.   

it was very clean beds and pillows very comfy ,service was great pool not open or restaurant but it's understood for safety reasons due to the virus.


Crystal and Luanne were attentive, helpful and professional. Did not apply government rate though. All around good stay. Would go back again if the situation calls for it in the coming weeks or months.

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Discover 104 DoubleTree by Hilton Leominster reviews, rated 4.2 by real travelers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

DoubleTree by Hilton Leominster Reviews: 104 Verified Reviews Latest 2024 | Trip.com

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