Guest User
March 4, 2026
The hotel's location is good, not far from Jiaxing Road Food Street, about 1.4km away, and within walking distance. The room facilities are complete, with a refrigerator, and a wet/dry separated bathroom. The washing machine and dryer are very convenient. There's also free underground parking. The bedding is comfortable, and the breakfast is decent, with all the essentials. The only thing that made my experience unpleasant was the front desk staff's attitude during check-in – expressionless and stiff. We checked in around 3:50 PM on the 3rd. When booking through Trip.com, there was a free upgrade option. Initially, we were told the upgraded room wasn't ready and would take a 'very long time' (their exact words). This 'very long time' made me quite uncomfortable, especially since it was almost 4 PM, a time that hotel staff should be well aware of for check-ins! Not wanting to miss out on the upgrade, I insisted they check again, and turns out there was a room available! The next day, the young man at the front desk during check-out had a completely different attitude – warm and polite, even giving us a small gift. The contrast was undeniable!
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