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5 star

Microtel Inn & Suites by Wyndham Council Bluffs/Omaha
3.8/593 Reviews

Microtel Inn & Suites by Wyndham Council Bluffs/Omaha

Lewis
First off, ”microtel” means ”micro-sized room.” But that's OK. It just means you have to walk carefully around the bed and for your trouble, you get a lower price. I'm fine with that. The things I'm not so fine with follow: 1. The check-in clerk was MIA from the desk for at least 20 minutes while several parties arrived and lined up, waiting to check in, all of us puzzled and unsure what to do. When the clerk got back, he gave no apology or explanation. 2. As he processed each of us, he seemed very flustered and unsure how to do this job. I almost felt badly for him. Where was his manager? His training? 3. Parts of our room had been cleaned well, but the carpet was so dirty that the bottoms of our bare feet were black within an hour. Also, the carpet was slightly wet and spongy--the kind of spongy that happens in a humid climate with an evaporative cooler instead of real A/C. Does the management know this? 4. Our curtains seemed nice enough until we closed them and found that the black-out liner backing was full of holes. Not life-threatening, but yucky. 5. The freezer part of our refrigerator was defunct. Again, not vital, but annoying. 6. In the pool area, all the pool towels were soiled and were dumped into a laundry basket there. No clean towels. So before getting wet, I went back to the front desk, where the same clerk didn't seem to know anything about pool towels. He then went back to the laundry room and brought me a hand-towel-sized towel with a pool stripe. Not very helpful. 7. The lock on our bathroom door was loose, causing the handle to pull out of the lock mechanism from the inside. We were always able to get out of the bathroom by sticking our finger into the lock mechanism, but somebody who isn't handy might panic in there. 8. As we were checking out, again, no sight of a clerk for several minutes. Finally, a young woman appeared. My husband said we were checking out of room 123 and handed her our keys. She dropped the keys in the key box (I guess we were supposed to have done that ourselves) and smirked, as if to communicate, ”You bothered me for THIS?” OK, we apologize for the mistake, but a little smile or at least a ”Thank you” wouldn't kill her. So all in all, there was no one thing that would disqualify Microtel from our consideration in the future--just a whole series of actions which communicate that this Microtel location doesn't care about its customers, doesn't plan to maintain the property properly and doesn't plan to train staff to value anything about their jobs. I'm not sure who owns this problem, but we won't be back.

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Business travel

Microtel Inn & Suites by Wyndham Council Bluffs/Omaha
3.8/593 Reviews

Microtel Inn & Suites by Wyndham Council Bluffs/Omaha

Lewis
First off, ”microtel” means ”micro-sized room.” But that's OK. It just means you have to walk carefully around the bed and for your trouble, you get a lower price. I'm fine with that. The things I'm not so fine with follow: 1. The check-in clerk was MIA from the desk for at least 20 minutes while several parties arrived and lined up, waiting to check in, all of us puzzled and unsure what to do. When the clerk got back, he gave no apology or explanation. 2. As he processed each of us, he seemed very flustered and unsure how to do this job. I almost felt badly for him. Where was his manager? His training? 3. Parts of our room had been cleaned well, but the carpet was so dirty that the bottoms of our bare feet were black within an hour. Also, the carpet was slightly wet and spongy--the kind of spongy that happens in a humid climate with an evaporative cooler instead of real A/C. Does the management know this? 4. Our curtains seemed nice enough until we closed them and found that the black-out liner backing was full of holes. Not life-threatening, but yucky. 5. The freezer part of our refrigerator was defunct. Again, not vital, but annoying. 6. In the pool area, all the pool towels were soiled and were dumped into a laundry basket there. No clean towels. So before getting wet, I went back to the front desk, where the same clerk didn't seem to know anything about pool towels. He then went back to the laundry room and brought me a hand-towel-sized towel with a pool stripe. Not very helpful. 7. The lock on our bathroom door was loose, causing the handle to pull out of the lock mechanism from the inside. We were always able to get out of the bathroom by sticking our finger into the lock mechanism, but somebody who isn't handy might panic in there. 8. As we were checking out, again, no sight of a clerk for several minutes. Finally, a young woman appeared. My husband said we were checking out of room 123 and handed her our keys. She dropped the keys in the key box (I guess we were supposed to have done that ourselves) and smirked, as if to communicate, ”You bothered me for THIS?” OK, we apologize for the mistake, but a little smile or at least a ”Thank you” wouldn't kill her. So all in all, there was no one thing that would disqualify Microtel from our consideration in the future--just a whole series of actions which communicate that this Microtel location doesn't care about its customers, doesn't plan to maintain the property properly and doesn't plan to train staff to value anything about their jobs. I'm not sure who owns this problem, but we won't be back.

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Breakfast

Microtel Inn & Suites by Wyndham Council Bluffs/Omaha
3.8/593 Reviews

Microtel Inn & Suites by Wyndham Council Bluffs/Omaha

Lewis
First off, ”microtel” means ”micro-sized room.” But that's OK. It just means you have to walk carefully around the bed and for your trouble, you get a lower price. I'm fine with that. The things I'm not so fine with follow: 1. The check-in clerk was MIA from the desk for at least 20 minutes while several parties arrived and lined up, waiting to check in, all of us puzzled and unsure what to do. When the clerk got back, he gave no apology or explanation. 2. As he processed each of us, he seemed very flustered and unsure how to do this job. I almost felt badly for him. Where was his manager? His training? 3. Parts of our room had been cleaned well, but the carpet was so dirty that the bottoms of our bare feet were black within an hour. Also, the carpet was slightly wet and spongy--the kind of spongy that happens in a humid climate with an evaporative cooler instead of real A/C. Does the management know this? 4. Our curtains seemed nice enough until we closed them and found that the black-out liner backing was full of holes. Not life-threatening, but yucky. 5. The freezer part of our refrigerator was defunct. Again, not vital, but annoying. 6. In the pool area, all the pool towels were soiled and were dumped into a laundry basket there. No clean towels. So before getting wet, I went back to the front desk, where the same clerk didn't seem to know anything about pool towels. He then went back to the laundry room and brought me a hand-towel-sized towel with a pool stripe. Not very helpful. 7. The lock on our bathroom door was loose, causing the handle to pull out of the lock mechanism from the inside. We were always able to get out of the bathroom by sticking our finger into the lock mechanism, but somebody who isn't handy might panic in there. 8. As we were checking out, again, no sight of a clerk for several minutes. Finally, a young woman appeared. My husband said we were checking out of room 123 and handed her our keys. She dropped the keys in the key box (I guess we were supposed to have done that ourselves) and smirked, as if to communicate, ”You bothered me for THIS?” OK, we apologize for the mistake, but a little smile or at least a ”Thank you” wouldn't kill her. So all in all, there was no one thing that would disqualify Microtel from our consideration in the future--just a whole series of actions which communicate that this Microtel location doesn't care about its customers, doesn't plan to maintain the property properly and doesn't plan to train staff to value anything about their jobs. I'm not sure who owns this problem, but we won't be back.

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Family friendly

Microtel Inn & Suites by Wyndham Council Bluffs/Omaha
3.8/593 Reviews

Microtel Inn & Suites by Wyndham Council Bluffs/Omaha

Lewis
First off, ”microtel” means ”micro-sized room.” But that's OK. It just means you have to walk carefully around the bed and for your trouble, you get a lower price. I'm fine with that. The things I'm not so fine with follow: 1. The check-in clerk was MIA from the desk for at least 20 minutes while several parties arrived and lined up, waiting to check in, all of us puzzled and unsure what to do. When the clerk got back, he gave no apology or explanation. 2. As he processed each of us, he seemed very flustered and unsure how to do this job. I almost felt badly for him. Where was his manager? His training? 3. Parts of our room had been cleaned well, but the carpet was so dirty that the bottoms of our bare feet were black within an hour. Also, the carpet was slightly wet and spongy--the kind of spongy that happens in a humid climate with an evaporative cooler instead of real A/C. Does the management know this? 4. Our curtains seemed nice enough until we closed them and found that the black-out liner backing was full of holes. Not life-threatening, but yucky. 5. The freezer part of our refrigerator was defunct. Again, not vital, but annoying. 6. In the pool area, all the pool towels were soiled and were dumped into a laundry basket there. No clean towels. So before getting wet, I went back to the front desk, where the same clerk didn't seem to know anything about pool towels. He then went back to the laundry room and brought me a hand-towel-sized towel with a pool stripe. Not very helpful. 7. The lock on our bathroom door was loose, causing the handle to pull out of the lock mechanism from the inside. We were always able to get out of the bathroom by sticking our finger into the lock mechanism, but somebody who isn't handy might panic in there. 8. As we were checking out, again, no sight of a clerk for several minutes. Finally, a young woman appeared. My husband said we were checking out of room 123 and handed her our keys. She dropped the keys in the key box (I guess we were supposed to have done that ourselves) and smirked, as if to communicate, ”You bothered me for THIS?” OK, we apologize for the mistake, but a little smile or at least a ”Thank you” wouldn't kill her. So all in all, there was no one thing that would disqualify Microtel from our consideration in the future--just a whole series of actions which communicate that this Microtel location doesn't care about its customers, doesn't plan to maintain the property properly and doesn't plan to train staff to value anything about their jobs. I'm not sure who owns this problem, but we won't be back.

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Hotels Near Famous Attractions in Lewis

Check out these hotels located near popular sights in Lewis

Sunglass Outfitters by Sunglass Hut

HIlton Garden Inn Omaha East/Council Bluffs
4/561 Reviews

HIlton Garden Inn Omaha East/Council Bluffs

Council Bluffs|0.36km from Sunglass Outfitters by Sunglass Hut
With a stay at Hilton Garden Inn Omaha East/Council Bluffs in Council Bluffs, you'll be near the airport, within a 10-minute drive of Henry Doorly Zoo and Horseshoe Council Bluffs. This casino hotel is 4 mi (6.4 km) from CHI Health Center Omaha and 0.3 mi (0.5 km) from Mid-America Center.Head straight for the casino, or wait for that lucky feeling while you enjoy one of the other recreational opportunities, such as a nightclub and an indoor pool. This hotel also features complimentary wireless internet access, gift shops/newsstands, and wedding services. Guests can catch a ride on the complimentary shuttle, which operates within 5 mi.Stop by Great American Grille for lunch, dinner, or brunch, where this restaurant specializes in American cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Council Bluffs? This hotel has 5995 square feet (557 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).Make yourself at home in one of the 153 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
SpringHill Suites Omaha East/Council Bluffs, IA
4.3/598 Reviews

SpringHill Suites Omaha East/Council Bluffs, IA

Council Bluffs|0.37km from Sunglass Outfitters by Sunglass Hut
With a stay at SpringHill Suites by Marriott Omaha East/Council Bluffs, IA in Council Bluffs, you'll be within a 10-minute drive of Henry Doorly Zoo and Horseshoe Council Bluffs. This hotel is 3.9 mi (6.2 km) from CHI Health Center Omaha and 0.4 mi (0.7 km) from Mid-America Center.Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a picnic area, and barbecue grills. Guests can catch a ride to nearby destinations on the complimentary area shuttle.Grab a bite from the snack bar/deli serving guests of SpringHill Suites by Marriott Omaha East/Council Bluffs, IA. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. A roundtrip airport shuttle is complimentary (available 24 hours).Make yourself at home in one of the 151 guestrooms, featuring kitchenettes with refrigerators and microwaves. Your pillowtop bed comes with down comforters, and all rooms are furnished with sofa beds. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with satellite programming provide entertainment. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.
Courtyard Omaha East/Council Bluffs, IA
4.5/598 Reviews

Courtyard Omaha East/Council Bluffs, IA

Council Bluffs|0.4km from Sunglass Outfitters by Sunglass Hut
With a stay at Courtyard by Marriott Omaha East/Council Bluffs, IA in Council Bluffs, you'll be in the entertainment district, within a 10-minute walk of Mid-America Center and Horseshoe Council Bluffs. This hotel is 1.5 mi (2.4 km) from Ameristar Casino Hotel at Council Bluffs and 2.2 mi (3.5 km) from Harrah's Council Bluffs Casino.Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a picnic area, and a vending machine.You can enjoy a meal at Bistro serving the guests of Courtyard by Marriott Omaha East/Council Bluffs, IA, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10 AM for a fee.Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Council Bluffs? This hotel has 943 square feet (88 square meters) of space consisting of conference space and 2 meeting rooms. A roundtrip airport shuttle is complimentary (available on request).Make yourself at home in one of the 131 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Council Bluffs - Conv Ctr Area
4.3/594 Reviews

Council Bluffs - Conv Ctr Area

Council Bluffs|0.82km from Sunglass Outfitters by Sunglass Hut
We stayed here one night during our mid west four state driving tour. This was a really nice property. Everyone was extremely nice and accommodating at the hotel. The front desk staff were very kind to look up some tourist information for us while we were checking out our room. The hotel itself is only a short ten minute drive to Omaha. It is very conveniently located near the three ******s, indoor go carts, large movie complex. and other local attractions. It is really close to I-80/29. there are plenty of food options in the area. Our room was very modern and very clean. The room had everything we needed including a fridge. My wife felt that the bed was one of the best hotel beds that we had slept in recently. The pillows were very large and fluffy. The A/C worked really well and was very quiet at night. The property itself sits in an industrial area but was very quiet, especially at night. The price was in line with other hotels in the area. We got back really late from the ****** and there was plenty of parking available.The complimentary breakfast had numerous hot and cold items and everything tasted great. There is something for everyone on the menu. Check-in and check -out was a breeze. The staff was very attentive. Most importantly, my wife left a personal item in the room. We called two days later when we realized she had left something. The staff found it and mailed it to our home which we really appreciated. Would highly recommend this property if you are staying in the area.

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Bass Pro Shops

SpringHill Suites Omaha East/Council Bluffs, IA
4.3/598 Reviews

SpringHill Suites Omaha East/Council Bluffs, IA

Council Bluffs|0.36km from Bass Pro Shops
With a stay at SpringHill Suites by Marriott Omaha East/Council Bluffs, IA in Council Bluffs, you'll be within a 10-minute drive of Henry Doorly Zoo and Horseshoe Council Bluffs. This hotel is 3.9 mi (6.2 km) from CHI Health Center Omaha and 0.4 mi (0.7 km) from Mid-America Center.Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a picnic area, and barbecue grills. Guests can catch a ride to nearby destinations on the complimentary area shuttle.Grab a bite from the snack bar/deli serving guests of SpringHill Suites by Marriott Omaha East/Council Bluffs, IA. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. A roundtrip airport shuttle is complimentary (available 24 hours).Make yourself at home in one of the 151 guestrooms, featuring kitchenettes with refrigerators and microwaves. Your pillowtop bed comes with down comforters, and all rooms are furnished with sofa beds. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with satellite programming provide entertainment. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.
HIlton Garden Inn Omaha East/Council Bluffs
4/561 Reviews

HIlton Garden Inn Omaha East/Council Bluffs

Council Bluffs|0.39km from Bass Pro Shops
With a stay at Hilton Garden Inn Omaha East/Council Bluffs in Council Bluffs, you'll be near the airport, within a 10-minute drive of Henry Doorly Zoo and Horseshoe Council Bluffs. This casino hotel is 4 mi (6.4 km) from CHI Health Center Omaha and 0.3 mi (0.5 km) from Mid-America Center.Head straight for the casino, or wait for that lucky feeling while you enjoy one of the other recreational opportunities, such as a nightclub and an indoor pool. This hotel also features complimentary wireless internet access, gift shops/newsstands, and wedding services. Guests can catch a ride on the complimentary shuttle, which operates within 5 mi.Stop by Great American Grille for lunch, dinner, or brunch, where this restaurant specializes in American cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Council Bluffs? This hotel has 5995 square feet (557 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).Make yourself at home in one of the 153 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Courtyard Omaha East/Council Bluffs, IA
4.5/598 Reviews

Courtyard Omaha East/Council Bluffs, IA

Council Bluffs|0.4km from Bass Pro Shops
With a stay at Courtyard by Marriott Omaha East/Council Bluffs, IA in Council Bluffs, you'll be in the entertainment district, within a 10-minute walk of Mid-America Center and Horseshoe Council Bluffs. This hotel is 1.5 mi (2.4 km) from Ameristar Casino Hotel at Council Bluffs and 2.2 mi (3.5 km) from Harrah's Council Bluffs Casino.Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a picnic area, and a vending machine.You can enjoy a meal at Bistro serving the guests of Courtyard by Marriott Omaha East/Council Bluffs, IA, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10 AM for a fee.Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Council Bluffs? This hotel has 943 square feet (88 square meters) of space consisting of conference space and 2 meeting rooms. A roundtrip airport shuttle is complimentary (available on request).Make yourself at home in one of the 131 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Council Bluffs - Conv Ctr Area
4.3/594 Reviews

Council Bluffs - Conv Ctr Area

Council Bluffs|0.82km from Bass Pro Shops
We stayed here one night during our mid west four state driving tour. This was a really nice property. Everyone was extremely nice and accommodating at the hotel. The front desk staff were very kind to look up some tourist information for us while we were checking out our room. The hotel itself is only a short ten minute drive to Omaha. It is very conveniently located near the three ******s, indoor go carts, large movie complex. and other local attractions. It is really close to I-80/29. there are plenty of food options in the area. Our room was very modern and very clean. The room had everything we needed including a fridge. My wife felt that the bed was one of the best hotel beds that we had slept in recently. The pillows were very large and fluffy. The A/C worked really well and was very quiet at night. The property itself sits in an industrial area but was very quiet, especially at night. The price was in line with other hotels in the area. We got back really late from the ****** and there was plenty of parking available.The complimentary breakfast had numerous hot and cold items and everything tasted great. There is something for everyone on the menu. Check-in and check -out was a breeze. The staff was very attentive. Most importantly, my wife left a personal item in the room. We called two days later when we realized she had left something. The staff found it and mailed it to our home which we really appreciated. Would highly recommend this property if you are staying in the area.

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Western Historic Trails Center

SpringHill Suites Omaha East/Council Bluffs, IA
4.3/598 Reviews

SpringHill Suites Omaha East/Council Bluffs, IA

Council Bluffs|1.04km from Western Historic Trails Center
With a stay at SpringHill Suites by Marriott Omaha East/Council Bluffs, IA in Council Bluffs, you'll be within a 10-minute drive of Henry Doorly Zoo and Horseshoe Council Bluffs. This hotel is 3.9 mi (6.2 km) from CHI Health Center Omaha and 0.4 mi (0.7 km) from Mid-America Center.Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a picnic area, and barbecue grills. Guests can catch a ride to nearby destinations on the complimentary area shuttle.Grab a bite from the snack bar/deli serving guests of SpringHill Suites by Marriott Omaha East/Council Bluffs, IA. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. A roundtrip airport shuttle is complimentary (available 24 hours).Make yourself at home in one of the 151 guestrooms, featuring kitchenettes with refrigerators and microwaves. Your pillowtop bed comes with down comforters, and all rooms are furnished with sofa beds. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with satellite programming provide entertainment. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.
Courtyard Omaha East/Council Bluffs, IA
4.5/598 Reviews

Courtyard Omaha East/Council Bluffs, IA

Council Bluffs|1.22km from Western Historic Trails Center
With a stay at Courtyard by Marriott Omaha East/Council Bluffs, IA in Council Bluffs, you'll be in the entertainment district, within a 10-minute walk of Mid-America Center and Horseshoe Council Bluffs. This hotel is 1.5 mi (2.4 km) from Ameristar Casino Hotel at Council Bluffs and 2.2 mi (3.5 km) from Harrah's Council Bluffs Casino.Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a picnic area, and a vending machine.You can enjoy a meal at Bistro serving the guests of Courtyard by Marriott Omaha East/Council Bluffs, IA, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10 AM for a fee.Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Council Bluffs? This hotel has 943 square feet (88 square meters) of space consisting of conference space and 2 meeting rooms. A roundtrip airport shuttle is complimentary (available on request).Make yourself at home in one of the 131 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
HIlton Garden Inn Omaha East/Council Bluffs
4/561 Reviews

HIlton Garden Inn Omaha East/Council Bluffs

Council Bluffs|1.4km from Western Historic Trails Center
With a stay at Hilton Garden Inn Omaha East/Council Bluffs in Council Bluffs, you'll be near the airport, within a 10-minute drive of Henry Doorly Zoo and Horseshoe Council Bluffs. This casino hotel is 4 mi (6.4 km) from CHI Health Center Omaha and 0.3 mi (0.5 km) from Mid-America Center.Head straight for the casino, or wait for that lucky feeling while you enjoy one of the other recreational opportunities, such as a nightclub and an indoor pool. This hotel also features complimentary wireless internet access, gift shops/newsstands, and wedding services. Guests can catch a ride on the complimentary shuttle, which operates within 5 mi.Stop by Great American Grille for lunch, dinner, or brunch, where this restaurant specializes in American cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Council Bluffs? This hotel has 5995 square feet (557 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).Make yourself at home in one of the 153 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Microtel Inn & Suites by Wyndham Council Bluffs/Omaha
3.8/593 Reviews

Microtel Inn & Suites by Wyndham Council Bluffs/Omaha

Lewis|1.5km from Western Historic Trails Center
First off, ”microtel” means ”micro-sized room.” But that's OK. It just means you have to walk carefully around the bed and for your trouble, you get a lower price. I'm fine with that. The things I'm not so fine with follow: 1. The check-in clerk was MIA from the desk for at least 20 minutes while several parties arrived and lined up, waiting to check in, all of us puzzled and unsure what to do. When the clerk got back, he gave no apology or explanation. 2. As he processed each of us, he seemed very flustered and unsure how to do this job. I almost felt badly for him. Where was his manager? His training? 3. Parts of our room had been cleaned well, but the carpet was so dirty that the bottoms of our bare feet were black within an hour. Also, the carpet was slightly wet and spongy--the kind of spongy that happens in a humid climate with an evaporative cooler instead of real A/C. Does the management know this? 4. Our curtains seemed nice enough until we closed them and found that the black-out liner backing was full of holes. Not life-threatening, but yucky. 5. The freezer part of our refrigerator was defunct. Again, not vital, but annoying. 6. In the pool area, all the pool towels were soiled and were dumped into a laundry basket there. No clean towels. So before getting wet, I went back to the front desk, where the same clerk didn't seem to know anything about pool towels. He then went back to the laundry room and brought me a hand-towel-sized towel with a pool stripe. Not very helpful. 7. The lock on our bathroom door was loose, causing the handle to pull out of the lock mechanism from the inside. We were always able to get out of the bathroom by sticking our finger into the lock mechanism, but somebody who isn't handy might panic in there. 8. As we were checking out, again, no sight of a clerk for several minutes. Finally, a young woman appeared. My husband said we were checking out of room 123 and handed her our keys. She dropped the keys in the key box (I guess we were supposed to have done that ourselves) and smirked, as if to communicate, ”You bothered me for THIS?” OK, we apologize for the mistake, but a little smile or at least a ”Thank you” wouldn't kill her. So all in all, there was no one thing that would disqualify Microtel from our consideration in the future--just a whole series of actions which communicate that this Microtel location doesn't care about its customers, doesn't plan to maintain the property properly and doesn't plan to train staff to value anything about their jobs. I'm not sure who owns this problem, but we won't be back.

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Explore Guest Reviews of Hotels in Lewis

Looking for hotels in Lewis? Get inspired by reviews from real travelers.
Microtel Inn & Suites by Wyndham Council Bluffs/Omaha
3.8/593 Reviews
First off, ”microtel” means ”micro-sized room.” But that's OK. It just means you have to walk carefully around the bed and for your trouble, you get a lower price. I'm fine with that. The things I'm not so fine with follow: 1. The check-in clerk was MIA from the desk for at least 20 minutes while several parties arrived and lined up, waiting to check in, all of us puzzled and unsure what to do. When the clerk got back, he gave no apology or explanation. 2. As he processed each of us, he seemed very flustered and unsure how to do this job. I almost felt badly for him. Where was his manager? His training? 3. Parts of our room had been cleaned well, but the carpet was so dirty that the bottoms of our bare feet were black within an hour. Also, the carpet was slightly wet and spongy--the kind of spongy that happens in a humid climate with an evaporative cooler instead of real A/C. Does the management know this? 4. Our curtains seemed nice enough until we closed them and found that the black-out liner backing was full of holes. Not life-threatening, but yucky. 5. The freezer part of our refrigerator was defunct. Again, not vital, but annoying. 6. In the pool area, all the pool towels were soiled and were dumped into a laundry basket there. No clean towels. So before getting wet, I went back to the front desk, where the same clerk didn't seem to know anything about pool towels. He then went back to the laundry room and brought me a hand-towel-sized towel with a pool stripe. Not very helpful. 7. The lock on our bathroom door was loose, causing the handle to pull out of the lock mechanism from the inside. We were always able to get out of the bathroom by sticking our finger into the lock mechanism, but somebody who isn't handy might panic in there. 8. As we were checking out, again, no sight of a clerk for several minutes. Finally, a young woman appeared. My husband said we were checking out of room 123 and handed her our keys. She dropped the keys in the key box (I guess we were supposed to have done that ourselves) and smirked, as if to communicate, ”You bothered me for THIS?” OK, we apologize for the mistake, but a little smile or at least a ”Thank you” wouldn't kill her. So all in all, there was no one thing that would disqualify Microtel from our consideration in the future--just a whole series of actions which communicate that this Microtel location doesn't care about its customers, doesn't plan to maintain the property properly and doesn't plan to train staff to value anything about their jobs. I'm not sure who owns this problem, but we won't be back.

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Highest PriceUS$577
Lowest PriceUS$50
Number of Reviews 766
Number of hotels10
Average Price(Weekday Night)US$120
Average Price(Weekend Night)US$158