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Lixian Bipenggou Jixianggu Hotel Guest Reviews
4.7/5
Outstanding
984 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(984)
Positive reviews(971)
Reviews with photos/video(209)
Delicious breakfast(148)
Friendly front desk staff(143)
Well decorated(60)
Convenient parking(52)
Perfect for kids(29)
Has rooms for families(14)
Relaxing hot springs(10)
Negative reviews(13)
随遇而安, 随缘而住
Guestroom (2 Beds)
Checked in Nov 2024
Family
7 Reviews
5.0/5
Outstanding
Posted on Dec 20, 2024
Wonderful hotel with very nice hot spring. Good to stay a night here to enjoy the hot spring before visiting bipenggou. Helpful staffs too.
Response from Property: Dear guest! We are very happy to be recognized by you. Your recognition is also our biggest motivation. We will not be proud. We will always work hard to do better when you visit us next time, so that you can have a better experience. Finally, I wish you more happiness in your life! Good mood and surprise every day! We look forward to seeing you again and wish you a pleasant trip!
Treesuda
A Bed
Checked in Sep 2024
Couples
4 Reviews
4.5/5
Great
Posted on Oct 29, 2024
The room is large. Staff can speak English. Breakfast is average.
Response from Property: Dear Customer, We regret not receiving your five star review and we take the fact that you did not give us five stars very seriously. The breakfast you mentioned is generally feed back and will be improved more afterwards. We are always working hard to improve our product quality and service level to meet your needs. I look forward to your next visit to feel different auspicious valley!
Guest User
Guestroom - Double Occupancy (Doublebed)
Checked in Nov 2024
Couples
4 Reviews
3.2/5
Posted on Dec 17, 2024
I don’t know whether it is a private hotel or a county-owned hotel. There is a lot of room for improvement in the service level at the counter, as well as the waiters in the restaurant. The price of the hotel is not low in the county.
Original TextTranslated by Google
6/13
Response from Property: 尊敬的客户,非常感謝您入住我們酒店,深感抱歉未能讓您滿意,我們非常重視您為我們反饋的寶貴意見,我們會加強對員工的培訓,使我們的服務更專業化,更貼心。我們會努力提高我們的產品質量和服務水平,以滿足您的需求,也非常期待您的下次光臨,來感受我們滿滿的誠意和改變!
Guest User
Guestroom - Double Occupancy (Doublebed)
Checked in Nov 2024
Travel with friends
5 Reviews
5.0/5
Outstanding
Posted on Dec 29, 2024
Although the hotel was renovated in 2022, the room looks very new. The bathroom is separated into dry and wet areas. The bathroom is also separated from the shower. There is no crowding for three of us to wash. The service of the front desk brother and sister is very good and enthusiastic, especially the brother in black clothes who took the initiative to help us get to the room when he saw us carrying several boxes, and also helped us turn on the air conditioner. It is very considerate. The hotel should be considered as a particularly good one in Li County. The price is very reasonable during the peak tourist season, and parking is also very convenient with plenty of parking spaces. The overall selection of breakfast is also OK. It is just right to go to Bipenggou after breakfast in the morning.
Original TextTranslated by Google
Response from Property: Dear guests! I am so happy to be recognized by you. Your recognition is also our biggest motivation, but we will not be proud. We will keep working hard and hope to do better when you come next time and let you have a good experience. Better experience. Looking forward to your next visit; finally, I wish you more happiness in your future life! Have a good mood and surprises every day! , thank you very much for your favorable comments about our hotel, we will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
celine
One Bed XL View Room
Checked in Nov 2024
Family
22 Reviews
4.5/5
Great
Posted on Dec 29, 2024
Facilities: OK
Hygiene: Not bad, clean
Environment: Relatively quiet, in the city
Service: Very welcoming, breakfast is OK, there is a laundry room and a gym. This hotel is very good in Li County, the air conditioning is also very powerful and warm.
It takes about half an hour to drive to Bipenggou.
It's a bit troublesome to get from the underground parking lot to the front desk, a little roundabout.
You can see the sunrise Jinshan in the morning from the hotel restaurant
I didn't go to experience the afternoon tea time.
Original TextTranslated by Google
Response from Property: Dear customer, we regret that we did not receive your five-star review. We take the fact that you did not give us a five-star review very seriously. But thank you very much for your recognition of us. We have been working hard to improve our product quality and service level to meet your needs. We are very much looking forward to your next visit. Finally, I wish you good health and a happy life, Tashi Del !
Anonymous User
A Bed
Checked in Nov 2024
Travel with friends
2 Reviews
1.6/5
Posted on Dec 8, 2024
I made an appointment with my friends to go to Bipenggou. I saw on the Internet that this hotel was pretty good and had hot springs, so I booked it. It turned out that the hot springs were in a pool outside the room, and the water was cold. My friends who were traveling with me made a few calls to the front desk. I immediately said that the maintenance department is not at work today, and you are not at work to open the hotel. Can we accept this? The bath towels are also very dirty. Is it worth the price?
Original TextTranslated by Google
Response from Property: Dear guest, first of all, thank you very much for choosing to stay in our hotel, and I am very sorry to disappoint you in what should have been a pleasant trip. We understand the importance of your experience to our hotel, and thank you for your valuable feedback. We are deeply sorry for your negative review, and we also attach great importance to the two issues you mentioned. When we received complaints from customers that night about the hot spring issue, we We went to check in time and it was indeed that the equipment was faulty. We immediately notified the engineer who was on vacation that day. Despite our urging, the engineer immediately came to the hotel for maintenance. However, he failed to repair it in a short time and failed to allow you to enjoy the hot spring. We are really very sorry. There is also a problem with bath towels. After seeing your feedback, we immediately went to the room to check. As shown in your picture, we also communicated with the cleaning linen manufacturer. We will not be able to wash things like this in the future. Just dispose of it and no longer use it. At the same time, we will train employees to improve the requirements for hygiene and linen inspection to ensure that similar situations will not happen again. Your satisfaction is our greatest pursuit, and we look forward to serving you again and winning back your trust.
payton_ning
Guestroom - Double Occupancy (Doublebed)
Checked in Nov 2024
Travel with friends
11 Reviews
5.0/5
Outstanding
Posted on Dec 8, 2024
The room was nice, the breakfast was good, but the water in the public hot spring was not very hot at night. The accommodation part was fine, but it might be a bit disappointing if you went there just for the hot spring.
Original TextTranslated by Google
Response from Property: Dear lady! Thank you very much for your recognition of us. Your affirmation is also our original intention. Regarding the hot spring you mentioned, I would like to apologize to you first. I am very sorry that the hotel equipment was broken at that time. I am really sorry that I couldn't let you enjoy the hot spring. According to your feedback, we have notified the engineering management personnel. Now it has been rectified. We guarantee that similar phenomena will not happen when you stay next time. It is also our fate to meet in Li County. Thank you for choosing our hotel. I hope you can have a good time in Li County. Finally, I wish you a happy life. I look forward to your visit again!
Guest User
A Bed
Checked in Nov 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Dec 8, 2024
The Jixianggu Hotel in Li County is very high-end, with complete and intelligent facilities. The surrounding tourist attractions are very close to the hotel, and it is also convenient for shopping and eating. It is the most reasonable choice for people with altitude sickness to stay in this hotel in Li County. The climate is very comfortable, the hygiene is clean, and the service is very friendly. This is a hotel that I must stay in every time I come to Li County. Highly recommended
Original TextTranslated by Google
Response from Property: Dear guest! I am very happy to receive your recognition. Your recognition is also our greatest motivation, but we will not be proud. We will keep working hard and hope to do better next time you visit us so that you can have a better experience. Looking forward to your next visit; finally, I wish you more happiness in your future life! Have a good mood and surprise every day! Thank you very much for your good comments on our hotel. We will continue to work hard to live up to your good comments. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey!
Guest User
A Bed
Checked in Oct 2024
Couples
30 Reviews
5.0/5
Outstanding
Posted on Nov 23, 2024
I went to Lixiao Road and stayed in Li County for one night. This hotel is very good, with complete facilities and thoughtful service. It is worth having.
Original TextTranslated by Google
6/7
Response from Property: Thank you for taking the time out of your busy schedule to comment on us. Thank you for your recognition of our service and hygiene! As long as you live comfortably, we are very happy. We look forward to your visit again. We will continue to maintain our service concept and do better! Finally, I wish you and your family good health and all the best. Tashi Delek!
Guest User
Guestroom (2 Beds)
Checked in Oct 2024
Family
10 Reviews
5.0/5
Outstanding
Posted on Nov 23, 2024
We left Chengdu and had a small problem right after leaving the house, which delayed us for three hours. We arrived at the hotel at nearly 3 pm. The room was very clean and hygienic, and the smart voice control made the children happy. You can see the snow-capped mountains in the distance from the room, and the environment and facilities are also OK. The breakfast was average, and some afternoon tea was provided. The children went to the 9th floor to soak in the hot springs, which was also very happy. The hotel service was warm.
Original TextTranslated by Google
Response from Property: Dear guest! I am very happy to receive your recognition. Your recognition is also our greatest motivation, but we will not be proud. We will keep working hard and hope to do better next time you come and give you a better experience. Looking forward to your next visit; finally, I wish you more happiness in your future life! Have a good mood and surprise every day! Thank you very much for your praise for our hotel. We will continue to work hard and live up to your praise. Thank you again for your affirmation of the hotel, looking forward to visiting again, and wish you a pleasant journey!
Milu33
A Bed
Checked in Sep 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Oct 31, 2024
The hotel is very grand and clean. It is a good choice for people who are more demanding about hygiene. The service is also very good. We arrived a little late, and the hotel gave us a free upgrade. We were so happy~ The room service was also very fast. I called to add a quilt and it came quickly. You can also take a hot spring bath on the 9th floor. I slept very soundly after taking a bath. I recommend it with my eyes closed~ I brought a child with me, and there happened to be a single sofa that could be put together as a small bed for the child. Everyone had a good rest~
Original TextTranslated by Google
Response from Property: Dear guest! I am very happy to receive your recognition. Your recognition is also our greatest motivation, but we will not be proud. We will keep working hard and hope to do better next time you come and give you a better experience. Looking forward to your next visit; finally, I wish you more happiness in your future life! Have a good mood and surprise every day! Thank you very much for your praise of our hotel. We will continue to work hard and live up to your praise. Thank you again for your affirmation of the hotel, looking forward to visiting again, and wish you a pleasant journey!
Bixieruquan
A Bed
Checked in Sep 2024
Travel with friends
5 Reviews
5.0/5
Outstanding
Posted on Oct 20, 2024
It is said to be the best hotel in Li County. I feel really good after staying here. I will continue to choose this hotel next time I come to Li County!
Original TextTranslated by Google
Response from Property: Thank you for taking the time out of your busy schedule to leave a review for us. Thank you for your recognition of our service and hygiene! As long as your stay is comfortable, we will be happy. We look forward to your visit again. We will continue to maintain our service concept and do better! Finally, I wish you and your family good health and all the best, Tashi Delek!
Guest User
One Bed XL View Room
Checked in Sep 2024
Family
25 Reviews
5.0/5
Outstanding
Posted on Oct 10, 2024
This may be the only hotel of scale in Li County, with standardized management and good service. Because it rained, the public hot spring was a bit cold and we couldn't go in the water. The child was unhappy. After talking to the front desk, we were immediately upgraded to a suite with a hot spring. There were many people at breakfast the next day, and the staff was so busy that they took the time to take us to find a vacant seat. The child said that the welcome fruit sent by the hotel was delicious, so he called the front desk to ask if they could send more, and it was delivered to the room very quickly. The service really exceeded expectations. I didn't expect that a hotel in the county could provide such meticulous service. I hope that they can continue to provide good service as always.
The hardware is also very good, I like the decoration style, and the hot water in the hot spring and shower is sufficient, which is actually not easy for non-chain hotels to do very well.
I will continue to stay in Li County again.
Original TextTranslated by Google
Response from Property: Dear guest! I am very happy to receive your recognition. Your recognition is also our greatest motivation, but we will not be proud. We will keep working hard and hope to do better next time you come and give you a better experience. Looking forward to your next visit; finally, I wish you more happiness in your future life! Have a good mood and surprise every day! Thank you very much for your praise of our hotel. We will continue to work hard and live up to your praise. Thank you again for your affirmation of the hotel, looking forward to visiting again, and wish you a pleasant journey!
Guest User
Family Friendly Room (Living room)
Checked in Sep 2024
Family
8 Reviews
5.0/5
Outstanding
Posted on Oct 5, 2024
Except for the front door which is still under renovation, everything else is quite good. The transportation in the county town is convenient, there are many restaurants nearby, the environment and sanitation are good, and the rooms with better locations can enjoy the mountain view. I recommend this hotel when traveling to Bipenggou
Original TextTranslated by Google
Response from Property: Thank you for taking the time out of your busy schedule to comment on us. Thank you for your recognition of our service and hygiene! As long as you live comfortably, we are very happy. We look forward to seeing you again. We will continue to maintain our service concept and do better! Finally, I wish you and your family good health and all the best. Tashi Delek!
Wenxiliuyingzhuzhuhu
Family Friendly Room (Living room)
Checked in Sep 2024
Family
18 Reviews
3.7/5
Posted on Oct 15, 2024
It should be considered a better hotel in Li County, because the gate may be under renovation, and the parking is not easy and crowded. There is also construction on the opposite side, which makes it look messy. Everything else is okay.
Original TextTranslated by Google
Response from Property: Hello dear guest, thank you very much for your recognition, but I regret that I did not receive your five-star praise. As you mentioned in your review, the hotel entrance is under construction. The square in front of the hotel will be opened around the middle of October. It will be very good after it is opened. The brand-new appearance is even taller, and I look forward to your next visit to experience the different Jixiang Valley!