Shunhe Bodun Hotel

On business trips, I often go to hotels in various cities. There are Ctrip Super Club room upgrades and breakfast rights, which are confirmed by the hotel when booking. When checking in, the front desk was clearly informed, but when I entered the room, I found that there was still no upgrade and I emphasized the request before I was upgraded. The room with bathtub only has a bathtub, and it is not equipped with disposable consumables like the bathtub rooms of other hotels. There is a small refrigerator and tea bags in the room, no snacks and other beverages. In addition, I was refused by the waiter when I had breakfast, saying that I was not eligible to eat. I called the front desk to confirm before letting me eat. Since the hotel's access to Ctrip membership rights should be implemented earnestly, compared with other hotels of the same star, the service and management of this hotel need to be improved.

在入住順合鉑頓酒店的經歷讓我感到非常愉快。酒店環境優美典雅，房間收拾整潔乾淨。我特別要讚揚中班胥保蓮大姐，她的態度熱情服務周到，讓我感到賓至如歸。當空調出現問題時，她主動為我送來電風扇，並幫我加熱了飯菜，這種細緻入微的關懷讓我印象深刻。每天還會送來精緻的果盤，為我的入住體驗增添了一份美好。下次有機會再來，我一定還會選擇順合鉑頓酒店！👍🏻