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The Aromatic Hotel Guest Reviews
4.7/5
Outstanding
448 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(448)
Positive reviews(430)
Reviews with photos/video(236)
Loved the view(92)
Classy environment(89)
Delicious breakfast(44)
Well designed(27)
Excellent afternoon tea(15)
Friendly front desk staff(15)
Offers pick-up/drop-offs(6)
Perfect for kids(5)
Negative reviews(18)
Anonymous User
Forest Room - Courtyard-View (2 beds)
Checked in Jul 2024
Travel with friends
11 Reviews
4.5/5
Great
Posted on Jul 30, 2024
Amazing view of the mountains from any spot inside the hotel. Love the design of tatami bed on 2nd floor, it feels very cozy and super helpful staff.
They even organised a session to try local rose tea, grilled potatoes, snacks and local 釀酒 after dinner time.
juley
Premier Family Duplex Suite
Checked in Jul 2024
Travel with friends
2 Reviews
5.0/5
Outstanding
Posted on Jul 18, 2024
staff veryyyy good! The hotel is so pretty and lovely. Thank you for the hospitality and breakfast that you have prepared for us, since we need halal food.
Response from Property: Dear Ruixi guests, the hotel is located in Yuhu Village in the snow-capped mountains. The village is far away from the hustle and bustle of the city and is suitable for relaxation. The cafe faces the snow-capped mountains. You can have afternoon tea and read a book to relax. Thank you for your praise and goodbye.
Chang PS
Forest Family Room - Courtyard-View
Checked in Jul 2024
Family
11 Reviews
5.0/5
Outstanding
Posted on Jul 7, 2024
Wonderful service and nice environment with spectacular views
Response from Property: Dear distinguished guest, thank you very much for your recognition of our hotel. Your satisfaction and recommendation are our best reputation. It is our honor to serve you. We welcome you to choose our hotel again and sincerely look forward to your return! !
The staff is very helpful & so kind. The place also is suitable if you want to relax. The view is superb. It’s quite far from oldtown, but near with Yulong mountain. You got free pick-up or drop-off if you stay more than 3 days. We also got free tea everyday. Nothing to complained. Perfect 💯
Response from Property: Dear Ruixi guests, thank you for your choice. The hotel is located in the center of Yuhu Village, an ancient Naxi village. The homestay is themed on fragrance, and it is a fragrant courtyard under the snow-capped mountains. We also customize experience activities according to local characteristics. It is our greatest honor to bring you a pleasant stay experience. We have been committed to being a warm hotel and look forward to your visit again.
The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting lijiang
Response from Property: Dear Ruixi VIP, thank you for coming and recognizing us. We treat every traveler as a family member. We are honored that you have brought you a wonderful journey experience. Goodbye
Jiang
Guestroom
Checked in Dec 2023
Couples
11 Reviews
5.0/5
Outstanding
Posted on Dec 26, 2023
Our stay in the aromatic hotel was absolutely amazing! I will definitely be coming back here! It is perched on the bottom of the mountain and is incredibly serene. Truely a gem that is tucked away from all the busy hustle of the city. Highly recommend!
Response from Property: Dear guest, Thank you very much for your recognition of our hotel. Your satisfaction and recommendation are our best reputation. It is our honor to serve you and we look forward to having you back! !
Xander Wang
Premier Family Duplex Suite
Checked in Aug 2023
Family
11 Reviews
4.2/5
Very Good
Posted on Aug 11, 2023
A lovey central yet quiet place to stay in beautiful Yuhu Village. The staff are a little fresh but helpful. The rooms are comfortable and shower water pressure is good. Breakfast seating area could be improved as it was a little cramped. Also no coffee/tea was provided. Overall would still recommend as the living conditions were great.
Response from Property: The south wind in late summer and early autumn brings the aroma of new wheat and the smell of wormwood. Looking forward to meeting you again next time~
Excellent location, friendly and helpful staff, unique architecture, centrally located. It was very special to wale up to the sound of birds and the wind from Yulong snow mountain. Beautiful view of the sunset / sunrise over Yuhu village and mountains!
Response from Property: Thank you very much for your busy schedule to our Reij Hotel to do the evaluation! Your Comfort Experience is our driving force, service begins with customer needs, and finally customer satisfaction. Ricci, Lijiang. Located in Yuhu village at the foot of the Jade Dragon Snow Mountain River, Yueshan luxury hotel allows you to enjoy the beautiful scenery of Yueshan mountain up close! The lodgings continue Nakhi People's architectural style and combine it with the Chinese art form of white space to form an architectural courtyard that blends with nature. The hostel is located in Yuhu Village, which is the only natural Naxi ancient village near the snow mountain and preserved intact in Lijiang. Around the Jade Dragon Snow Mountain, Yuzhu Giant, Dragon Lady Lake, Roch's former residence and other cultural and natural attractions, in the hotel facilities, to star hotel as the standard, increase customer experience comfort. In order to meet the needs of different customers, dedicated service, rich service content, such as characteristic breakfast, fragrant service and so on... ! ... The World is big, Lucky to meet, looking forward to the next day in the warm spring flowers meet you again, to a beautiful encounter, wish all the good is linked with you! I wish you peace and joy, all the best!
kunko
Forest Family Room - Courtyard-View
Checked in Aug 2024
Family
30 Reviews
5.0/5
Outstanding
Posted on Aug 8, 2024
A large aromatherapy hotel with a well-arranged courtyard. If it weren't for the rainy season, the snow-capped mountains would be stunning. The service was very good. A butler service group was set up in advance. They responded to every request. They sent afternoon tea and arranged a visit to Locke's former residence. Remember to enter before 4:30! The next day we were leaving for Tiger Leaping Gorge at 7 o'clock, and they also thoughtfully prepared bread and milk meal packs for us. The next morning, the blue cat Xiao Songguo came to the room to see us off. It was so cute!
The hotel is located in Yuhu Village, south of the Jade Dragon Snow Mountain Group. Compared with the ancient city of Lijiang, it is not so commercialized. As soon as you go out, you will see mountains and lawns. The scenery is very beautiful (p5 and p6 are the scenery you can see a few steps out of the door). There are many horses in the village. The staff of the homestay helped arrange horseback riding, which is very fun. Personally, I think that compared with the commercialized ancient city of Lijiang, living here will be more experiential.
The overall design of the homestay is very good, the public area is very beautiful, the design of the room is also very warm and comfortable, and there is a mountain view outside the window.
The best thing is the service here🥰 The owner and staff of the homestay are very good. They helped arrange free airport pick-up and took the initiative to help with luggage when getting off the car. Although there were some minor problems with the facilities during the stay, they were solved very quickly after they were raised. In the evening, the activity of boiling tea around the stove gave p3p4 food. The room included breakfast, and the noodles ordered were also very fragrant😋
There are two little cats in the homestay, super cute, and they ran to our room, so cute😻😻😻
Original TextTranslated by Google
6/9
Guest User
Snow Mountain Room - with View (Double bed)
Checked in Aug 2024
Family
5 Reviews
5.0/5
Outstanding
Posted on Aug 22, 2024
The hotel has a great view. It is at a higher altitude than the ancient city. Our family of four stayed there. My father and brother had mild altitude sickness and diarrhea. The young men and women in the store took good care of us and helped us prepare porridge and gave us oxygen tanks. They were very diligent in giving directions. They also took the children to pick mushrooms. But we drove there in a hurry with the children and didn't have time to enjoy it slowly. You can ride a horse to Longnu Lake at the door of the hotel, which is really great!
Original TextTranslated by Google
Response from Property: Thank you for staying at Ruixi Hotel. The hotel is located at the foot of the snow-capped mountains. You can appreciate the snow-capped mountains up close, experience the local Naxi customs, and taste the local specialties. It is not easy to meet in such a vast sea of people. We look forward to seeing you again.
cfanls
Premier Family Duplex Suite
Checked in Aug 2024
Family
8 Reviews
4.8/5
Amazing
Posted on Aug 17, 2024
The environment, hygiene and service are all impeccable. The afternoon tea is great and the kids are having a blast upstairs. Areas for improvement: one is that the light shielding upstairs is not good enough to affect sleeping in, and the other is that the shower floor drain cover is not turned up and the water does not drain smoothly. It is not a big problem, but it is recommended to remind the guests.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing Lijiang Ruixi Snow Mountain Island Luxury Resort Hotel as your place of stay. We are honored by your love for the hotel. Every employee of Ruixi is very happy and touched to see your satisfactory stay experience and strong recommendation. Thank you for your choice, praise and suggestions. We will continue to improve and improve. Looking forward to meeting at the foot of the snow mountain next time. Let every guest have a perfect holiday experience. I hope you can come to Ruixi again and experience a more perfect Ruixi. I wish you all the best!
Guest User
Guestroom - With View (Double Bed)
Checked in Aug 2024
Family
6 Reviews
5.0/5
Outstanding
Posted on Aug 19, 2024
My colleague from Yunnan asked me about my itinerary. I said one of the stops was Yuhu Village. He was surprised and said that he didn't even know this place.
We finished our trip to Shangri-La. The designated driver Xiao Cai handed the car to me after we got off the highway. I took the children along the tourist loop to Yuhu Village at the foot of the snow-capped mountains. It was raining suddenly. At 7 o'clock, we parked in the parking lot of Yuhu Square. The hotel housekeeper came to pick us up with an umbrella. The hotel was just behind the parking lot. The room was unexpectedly good. We arrived late and missed mushroom picking and afternoon tea. Xiaoman was perfect, leaving a little regret.
Asked if there was anything delicious around in the evening, and ordered takeout from Zhen Shangmei. It was delivered to the hotel on a rainy night, and they also gave us delicious mushroom soup. It was an unforgettable dinner.
In the morning, the sky cleared after the rain, and the snow-capped mountains were clearly visible in front of us. Our room was behind the Naxi residents, and we saw primitive buildings one by one. I rented a small electric donkey with my child and drove around the village. Every household in the village has a horse. Residents on the main road are busy with business, roasting pine nuts, roasting corn, and some are preparing to open businesses. The road around the mountain is very flat, and the cool wind blows on my face, feeling the original soul. When we were leaving, the child asked if we could stop walking, haha, we still went to the next stop.
The hotel is great, the environment is good, and the staff are very enthusiastic. It is the kind of hotel I want to stay in again during this trip. The two Hakimi, Guoguo and Mimiko are also very dedicated. 🤭 Thank you very much for the service of the staff.
The room is spacious. The service is thoughtful and meticulous. There are many activities, such as mushroom picking, afternoon tea, and fireside chats in the evening. Breakfast is prepared in advance according to the guests' tastes. Pick-up or drop-off service is arranged (I made an appointment for airport drop-off in advance at 6:30 in the morning. It is very smooth.