Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.7
Amenities9.7
Service9.9
Cleanliness9.8
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All reviews(1537)
Positive reviews(1530)
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Delicious breakfast(281)
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Vic SS Chan
Snow Mountain Deluxe Panorama Suite - With View
Stay Date May 2025
Couples
2 Reviews
9.0/10
Great
Posted on Jun 23, 2025
Delighted with the service and our rooms. However, 5 floors without an elevator is a bit tough on old folks. Toilets could be better served with a bidet and water nozzle, especially since the cleaning Ah Yis kept forgetting to clean the inside of the toilet bowl and there is no brush in the toilet. Keeping the shower water temperature constant was a challenge. A small safe for keeping valuables in the room would be useful. But I would still come back again because the attention and service from this B&B serving crew was warm, excellent and praiseworthy, from the leader (Mr Jia) to the multipurpose receptionists (Xiao He & Ku) and kitchen staff (Ms Yan & Liu).
Smart Negative Ion Air Twin Room With Rooftop Golden Mountain View Platform, Memory Mattress, And Smart Guest Control
Stay Date May 2025
Travel with friends
5 Reviews
10/10
Outstanding
Posted on Jun 18, 2025
My friend and I stayed at the homestay for two nights and thoroughly enjoyed ourselves. The staff were very helpful—they assisted us in navigating the area and provided great suggestions on places to visit. We were very pleased with their service, the food, and the location. The homestay is conveniently situated, with Lijiang Ancient Town just a **five-minute** car ride away. Additionally, they offered tea and snacks, making us feel right at home!
最近和朋友在这家民宿住了两晚,真的非常满意!民宿的工作人员(小何)超级热情,不仅提议了周边的游玩路线,还推荐了很多当地的好去处,让我们玩得特别尽兴。 这里的服务、美食和地理位置都无可挑剔!从民宿开车到丽江古城只需5-10分钟,交通非常便利。更贴心的是,民宿还准备了茶点和零食,让我们有种回家的温暖感。 如果你正在计划丽江之旅,一定要选择这家民宿!舒适的环境、贴心的服务,绝对会让你的旅程更加完美!强烈推荐大家来体验!
Snow Mountain Panorama Smart Room - With View (Fridge, Air Conditioner)
Stay Date May 2025
Travel with friends
6 Reviews
10/10
Outstanding
Posted on Jun 19, 2025
The location is great, walking distance to Lijiang old town and massage.
Personal opinion normal room will do as the highest floor common area got the same view too (cute dog too).
My expectation was slightly higher for the room view and just to realise there was a glass and not an outdoor access based on the photos. Got disappointed by the expectation from the photos but still a good stay due to location. Service is good and staff is friendly. Do note there is no lift and there are walking of 4th floor up too.
They will be helping with the luggage.
Breakfast is good, aunties are nice and making sure we are full before our journey.
I would still recommend to stay here but opt for
Normal room will do. Not worth the value for my room based on my personal opinion. The sun is strong during the day and the curtains are there most of the time since it is glaring. Hence we didn’t enjoy much the view too.
Na Zhu Snow Mountain Panoramic Deluxe Suite With Golden Mountain View, Scenic Tub, Dyson Hair Dryer, HCK Fridge, Branded Memory Mattress, And Smart Guest Control
Stay Date May 2025
Travel with friends
10 Reviews
10/10
Outstanding
Posted on Jun 11, 2025
My stay at Nazhu Homestay was great. The location is within easy walking distance to Old Town of Li Jiang. The room was spacious, clean, and the staff was incredibly friendly and helpful. They also offer complimentary meals and services which made our stay more enjoyable! 😊
Response from Property: [Xueshan Dabai | Ancient City CBD Business District | Tibetan-style tea around the fire | Free parking | Smart guest control] Dear Na host, hello! We received your five-star praise. We are so happy to receive your praise! Every detail of the homestay is to give you the warmth of home. Comfortable accommodation and high-quality service have always been our goals. The beautiful scenery outside the window is our carefully prepared welcome gift. May you move forward with this beautiful memory. Thank you again for your recognition and support. I wish you a pleasant journey, Tashi Delek.
Guest User
Family Suite
Stay Date May 2025
Family
2 Reviews
10/10
Outstanding
Posted on Jun 6, 2025
Great stay! Clean room and amazing cultural experience with their free butter tea session and breakfast! Staffs and boss there are really friendly!
Na Zhu Snow Mountain Panoramic Double Bed Room With Golden Mountain View, Dyson Hair Dryer, Fridge, Five-Star Memory Mattress, Smart Guest Control, And Air Conditioning
Stay Date May 2025
Couples
3 Reviews
10/10
Outstanding
Posted on Jun 6, 2025
Beautiful room and we got a free upgrade. If the weather is good you can see the yulong snow mountains. Breakfast is nice and they have a cute dog
The space was huge. We love the room and the top floor dining and balcony area. The host were very friendly and helpful. They offer tea sessions for tasting. Breakfast were decent as well.
Snow Mountain Panorama Smart Room - With View (Fridge, Air Conditioner)
Stay Date Apr 2025
Travel with friends
4 Reviews
10/10
Outstanding
Posted on May 27, 2025
During my journey through Yunnan, I had the pleasure of staying at NaZhu that truly stood out. It was, without a doubt, the cleanest accommodation I encountered on my trip. The attention to detail was remarkable—everything was spotless, and even the bedsheets carried a fresh, pleasant scent, reflecting the staff’s dedication to comfort and hygiene. Many hotels looks pretty in photo but details are so horrible, even those with high rating on trip, but not this one
The service was exceptional. The staff went above and beyond to ensure a memorable stay, always ready to assist with genuine warmth and professionalism.
Adding a delightful charm to the experience was a super cute resident animal, you can always find her at level 1 or the rooftop tea room
One of the highlights was the evening butter tea session—a must-try cultural experience where you get to enjoy traditional beverage with treats together with other travellers.
The hotel’s commitment to guest satisfaction was evident in the thoughtful details throughout the stay. All food provided are seasonal and fresh. I tried many local fruits and snacks which are available all day.
I wholeheartedly recommend this hotel to anyone visiting Lijiang.
Snow Mountain Panorama Smart Room - With View (Fridge, Air Conditioner)
Stay Date Apr 2025
Travel with friends
4 Reviews
9.5/10
Amazing
Posted on May 26, 2025
Totally love the experience of our stay in Nazhu! The hotel was super helpful and friendly!
Let me list down what I like about this hotel:
1. Super friendly and helpful that they helped to carry our luggages to 4th floor.
2. The lighting in the room is perfectly (not too dim)
3. There’s Dyson hairdryer!!!!! All the ladies can get a good hair everyday! 🥰
4. They prepared bathroom slippers for us so our feet will not get frozen when we shower.
4. Breakfast taste good but it could be better if there are some variation from day to day.
5. It’s walking distance to Lijiang Old Town.
6. There are many eateries within walking distance.
Unfortunately the mountains were not visible during our stay due to cloudy weather. But I will comeback again another time.
Through out my Yunnan’s trip this is the best hotel I have stayed. 3 nights was very enjoyable! Will totally recommend this to my friends n family!
Smart Negative Ion Air Double Bed Room With Rooftop Golden Mountain View Platform, Memory Mattress, And Smart Guest Control
Stay Date Apr 2025
Travel with friends
1 Reviews
10/10
Outstanding
Posted on May 21, 2025
We stayed here for 3 nights and it was so nice! All in all, everyone was friendly, helpful and always so thoughtful.
Amenities:
- They serve breakfast and afternoon tea which is both nice! For Muslims, just tell them that you want a halal breakfast and reconfirm when you arrive at the dining area
- The front desk is usually not empty so you can always ask anything but if not, they reply to your WeChat real quick👌🏻
- The ******* Tea Session was very informational and just a very fun chill and hang
Location:
- Homestay is near the south entrance of Lijiang Ancient Town
- Location is a bit far from Lijiang Ancient Town but it’s nice and peaceful. Definitely walkable, about 15 minutes. If you’re a bit more adventurous, you’re welcome to try the underground tunnels to reach there without having to cross the road as much. But mind you, they do close at like 10.30pm
- Food is easily accessible around the homestay and in my opinion it still feels safe when you’re walking at say like 11pm
Extra:
- Language wise, if you don’t speak Chinese then they are very open and willing to just constantly translate with you through theirs or yours phone
- For muslims, halal food near the homestay was hard to find but you can definitely find them in the ancient old town or it’s surrounding
Response from Property: [Xueshan Dabai | Ancient City CBD Business District | Tibetan-style tea around the stove | Free parking | Smart customer control] Dear Nazhu family, hello, we have received your five-star praise! It is our highest honor to receive your recognition. As long as you think it is good, it is really good. Thank you very much for your choice and trust. Our hotel is located in the main urban area of Lijiang, just a few minutes’ walk from Lijiang Ancient Town. There is the Snow Mountain Express 101 at the door, so transportation and parking are very convenient. Our B&B doesn't have an elevator, so we provide luggage carrying service. Our breakfast, afternoon tea, and hand-made butter tea are all served in the sky garden on the top floor. You can enjoy the scenery while dining. Finally, thank you again for your evaluation. We will continue to maintain it. The beautiful memories will become the stories you and him tell, and we will meet again.
jad3g0at
Smart Negative Ion Air Double Bed Room With Rooftop Golden Mountain View Platform, Memory Mattress, And Smart Guest Control
Stay Date Apr 2025
Travel with friends
10 Reviews
10/10
Outstanding
Posted on May 15, 2025
Hotel was really nice and clean. The room has all the amenities you need and even has a nice rooftop for nice pictures. Free breakfast was super delicious too. Staff were really helpful and friendly, and gave us all the requests we have quickly. Really recommend staying here.
Response from Property: [Xueshan Dabai | Ancient City CBD Business District | ******* Style Tea Around the Fire | Free Parking | Smart Guest Control] Hello, dear host family! Received your five-star praise! Excited heart and trembling hands, thank you very much for your stay and praise! I am very happy to bring you a good time during your trip. Your praise has given our homestay a great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home! Service first, using good service to bring you a good experience and comfort is our best expectation. Here, you are responsible for boldly finding your passion on the journey, and we are responsible for a warm home for you to stay on the road! I wish you a happy life, Tashi Delek!
Yuan Shengh Seah
Snow Mountain Smart Room (Double Bed)
Stay Date Apr 2025
Solo travelers
4 Reviews
10/10
Outstanding
Posted on May 10, 2025
Good place, great service, host is very nice and welcoming to guest also gives great recommendations.
Response from Property: [Xueshan Dabai | Ancient City CBD Business District | ******* Style Tea Around the Fire | Free Parking | Smart Guest Control] Hello, dear host family! Received your five-star praise! Excited heart and trembling hands, thank you very much for your stay and praise! I am very happy to bring you a good time during your trip. Your praise has given our homestay a great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home! Service first, using good service to bring you a good experience and comfort is our best expectation. Here, you are responsible for boldly finding your passion on the journey, and we are responsible for a warm home for you to stay on the road! I wish you a happy life, Tashi Delek!
Scc48
Smart Negative Ion Air Twin Room With Rooftop Golden Mountain View Platform, Memory Mattress, And Smart Guest Control
Stay Date Mar 2025
Family
14 Reviews
10/10
Outstanding
Posted on May 2, 2025
Amazing hospitality. I highly recommend this guest house. The owner, staff and the cute little doggy made me decide to stay in Lijiang for a few more days.
They also provide tasty snacks and tea.
Would definitely stay here again!!!
Response from Property: [Xueshan Dabai | Ancient City CBD Business District | Tibetan-style tea around the stove | Free parking | Smart guest control] Thank you for your evaluation of the host. The host has always been paying close attention to the accommodation experience of every guest. We not only put a lot of effort into creating a beautiful environment, but also strive for excellence in hygiene and cleanliness. Every room item is carefully selected. We always insist on serving every customer with heart, making every stay in Nazhu full of warmth and comfort. We look forward to providing you with a wonderful accommodation experience again! Finally, I wish you a happy life, Tashi Delek.
Jenny Insan
Na Zhu Sunshine Twin Suite With Tub
Stay Date Mar 2025
Family
4 Reviews
10/10
Outstanding
Posted on Apr 28, 2025
The hotel its comforting!
Its very convenient to the Old Town, there is a lot of food nearby too!
All the staff are very good and humble, even with no elevator the staff will always help you with everything
BONUS: there is a bery cute dog on the rooftop
Definitely will be back
Response from Property: [Xueshan Dabai | Ancient City CBD Business District | ******* Style Tea Around the Fire | Free Parking | Smart Guest Control] Hello, dear guests, we are very happy that we can bring you good memories after we parted, and thank you very much for your recognition and evaluation of our homestay. Your good comments are the greatest encouragement to us. We will continue to maintain this intention and provide every guest with an unforgettable journey experience. I hope you can also gain more good memories in your subsequent journey in Yunnan. I look forward to meeting you again next time. Where is the place to repay the spring light? You should send your life with fine wine. Thank you for your evaluation and I also wish you to be like flowers and leaves, and share the spring breeze year after year!
Ploypailin Kijkasiwat
Smart Negative Ion Air Twin Room With Rooftop Golden Mountain View Platform, Memory Mattress, And Smart Guest Control
Stay Date Mar 2025
Couples
15 Reviews
10/10
Outstanding
Posted on Apr 10, 2025
The services are very nice. The location is very good as it is close to old Town and the Park. Just walk 10 mins. I really like all services here. Highly recommend
6/10
Response from Property: [Xueshan Dabai | Ancient City CBD Business District | Tibetan-style tea around the fire | Free parking | Smart customer control] Hi! Dear guest, we have received your good comments. It is just like giving us a shot of stimulant, which makes our blood boil. Your satisfaction is our motivation to go straight to the universe, haha. It is our honor that you recognize our service. We will definitely maintain the principle of service first and make every customer live comfortably and happily. It is our honor that our service and environment can be recognized by you. Finally, thank you again sincerely for your evaluation. We will continue to maintain it. At the same time, we are looking forward to meeting you again in the near future. I wish you a happy life, Tashi Dele!