Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.6
Amenities8.3
Service8.3
Cleanliness8.3
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All reviews(55)
Positive reviews(11)
Reviews with photos/video(2)
Bia W
Classic Double Room with Single Sofabed
Stay Date Dec 2025
Family
2 Reviews
10/10
Outstanding
Posted on Jan 19, 2026
The room was comfortable for family with young children. Nice, clean and comfortable. Good amenities with rituals soaps and play area for children. Staffs are excellent and so friendly. The location is good, not far from the town and train. The problem was noise from window at night and room was a bit too warm even the window opened.
Guest User
Classic Double Room with Single Sofabed
Stay Date Nov 2024
Traveling with friends
1 Reviews
10/10
Outstanding
Posted on Dec 29, 2024
A great stay in Lille for the Xmas markets, hotel was ideal close to the centre and breakfast was lovely.
Anonymous User
Classic Double Room with Single Sofabed
Stay Date Jul 2023
Family
8 Reviews
7.0/10
Posted on Sep 2, 2023
*Hotel rooms are very old compared to other Novotels!
* Reservation was made with the child, but they did not prepare the sofa bed. They prepare it in other novotels.
*They charged breakfast for the child! Normally the children should be free in Novotels!! I paid 18€ extra!!
Guest User
Classic Double Room with Single Sofabed
Stay Date Oct 2025
Family
16 Reviews
8.5/10
Very good
Posted on Nov 10, 2025
Excellent location near Lille Flandres train station, spacious room with comfortable beds, helpful and friendly reception staff during the day, and a welcome tray in the room.
Negative points: The staff on duty in the evening weren't very pleasant, there was no wardrobe in the room, and the breakfast was limited and expensive for the price (€19.50).
The shower ceiling was broken and very open, as you can see in the photo.
But overall, it's fine for one or two nights, but no more.
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Guest User
Classic Double Room with Single Sofabed
Stay Date Jul 2025
Family
5 Reviews
10/10
Outstanding
Posted on Aug 5, 2025
Nice hotel. Conveniently located near the train station. Clean. Good breakfast. Polite staff.
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Guest User
Classic Double Room with Single Sofabed
Stay Date Aug 2024
Business traveler
9 Reviews
10/10
Outstanding
Posted on Nov 2, 2024
The room is very clean. It is next to the train station and you can walk one kilometer to the city. There is a large shopping mall next to the hotel. The front desk is very friendly. I recommend it to friends who come to Lille to stay in the hotel. Temporary parking is available at the hotel, and it is also very convenient for customers to pick us up.
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Guest User
Classic Double Room with Single Sofabed
Stay Date Jul 2024
Family
4 Reviews
9.0/10
Great
Posted on Aug 22, 2024
This hotel is super good the problem is that breakfast every day is the same for a new phone. Frankly the rooms are super old
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Guest User
Classic Double Room with Single Sofabed
Stay Date Sep 2024
Business traveler
30 Reviews
10/10
Outstanding
Posted on Jan 6, 2025
Close to train stations.
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Guest User
Classic Double Room with Single Sofabed
Stay Date Mar 2024
Business traveler
4 Reviews
10/10
Outstanding
Posted on Apr 16, 2024
Very close, very satisfied
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Guest User
Classic Double Room with Single Sofabed
Stay Date Dec 2025
Family
1 Reviews
8.5/10
Very good
Posted on Jan 24, 2026
Toplocatie, fijn hotel en heerlijke bedden. De kids hebben ook heerlijk geslapen op de slaapbank.