Guest User
February 9, 2023
Arrived more than chaotic, at first the boss was friendly the time to make us pay the tourist tax (only paid in cash) as well as to give us the keys to the accommodation. As soon as the accommodation was opened and the fridge plugged in, he left and we saw a shabby accommodation. The cleanliness is non-existent, the air conditioning did not work as well as the refrigerator. So I went down to tell him nicely that our air conditioning did not work, he replied that he would come in 10 minutes. 30 minutes later still nobody, we go back to the reception to warn him that we are going out as well as to warn him of the non-functioning of the refrigerator. On our return we find him in the accommodation with "his grandfather", fixing the wall socket which was hanging down and then trying to put in another refrigerator, this one still not working. I inform him of the state of the toilet as well as the bathroom, he follows me to look, tells me that he does not see where the problem is. I come out of the room and the gentleman immediately flushes the toilet... We start to lose patience, so he looks at us and says "if you're not happy, take your things and leave!". His grandfather told him to put us up somewhere else, he didn't want to but ended up showing us another place. This one is still not very clean but it has air conditioning and a refrigerator. Having no other choice but to stay since all the accommodation in the area was full, we accept. The seals in the fridge were moldy, the kettle was leaking, the dishes were dirty, the mattress was moldy... We stayed for a week during which cleaning was done once, a roll of toilet paper every 3 days for 3 people. We had to buy something to clean the accommodation. On the terrace we had a table we took the opportunity to eat outside, directly he came to see us to tell us to especially clean up (something we had already done when we arrived in view of his condition). The pool is never cleaned, the water is cloudy and their dog walks around urinating everywhere. When we left, bringing him the key, he said to us: "follow me, I will inspect the accommodation" (we are the only ones to have had "this privilege"). We had removed the sheets from our beds and cleaned to facilitate the work of the cleaning ladies. He started to look at each towels and sheets asking us why we had unmade the beds (I think people with a minimum of education do it too), the cupboards, the bathroom... Once out of the accommodation, he tells me to put 10 stars on booking. I told him okay and he then had the nerve to tell me you shouldn't say yes and do the opposite, it's important that I have 10 stars. I don't understand how this person can be so I don't care, so uncourteous and especially with such nerve. We thought the comm
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