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Aloha Oceanfront Suite Resort Guest Reviews
4.6/5
Very Good
4800 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(4800)
Positive reviews(4635)
Reviews with photos/video(1885)
Loved the beach(837)
Perfect for kids(571)
Close to beach(553)
Friendly front desk staff(427)
Delicious breakfast(401)
Has facilities for children(101)
Family activities available(65)
Negative reviews(165)
Mongolian Family
Sea View Twin Bed Room
Checked in Nov 2023
Business travelers
14 Reviews
5.0/5
Outstanding
Posted on Nov 7, 2023
Very nice hotel , helpful staffs , lovely breakfast with Europe and Chinese cuisine from 07:00 AM till 10:30 AM . Beach in 1 min walk and many different pools for different ages. Best for family stay , everything was clean and nice . Recommend you guys !!!
Response from Property: Dear guest, hello! Thank you for staying at the Aloha Sea View Suite Resort Hotel and providing us with full support. Providing high-quality and thoughtful service to our guests has always been our hotel's purpose and goal. We look forward to your next visit and will continue to provide you with even higher quality service. Wishing you and your family a happy life!
Guest User
Sea-View (2 beds)
Checked in Mar 2024
Travel with friends
1 Reviews
3.7/5
Posted on Mar 11, 2024
Great Accommodation for families, lots to do and see & alot things to do for the kids, the biggest down fall would be communication, I suggest learning a few things, basic questions everyday meeting and greeting otherwise you'll struggle in this area.. don't always count on google translate to save the day cause it doesn't. Also alot of local food, Restaurant in venue is mainly local cuisine however they do have a breakfast restaurant that has western food as well.
Overall of you're not prepared you won't enjoy it but it's a great place thumbs up!
Response from Property: Dear guest, hello! Thank you for staying at the Aloha Sea View Suite Resort Hotel and providing us with full support. Providing high-quality and thoughtful service to our guests has always been our hotel's purpose and goal. We look forward to your next visit and will continue to provide you with even higher quality service. Wishing you and your family a happy life!
Guest User
Queen Room With Sea View
Checked in Mar 2024
Couples
55 Reviews
5.0/5
Outstanding
Posted on Mar 3, 2024
Very nice hotel at a reasonable price to have a relaxing holiday at a beautiful beach. There are lots of opportunities for water sports and children activities. Great breakfast choices.
Response from Property: Dear guest, hello! Thank you for staying at the Aloha Sea View Suite Resort Hotel and providing us with full support. Providing high-quality and thoughtful service to our guests has always been our hotel's purpose and goal. We look forward to your next visit and will continue to provide you with even higher quality service. Wishing you and your family a happy life!
Guest User
Sea-View (2 beds)
Checked in Dec 2023
Couples
13 Reviews
4.0/5
Very Good
Posted on Jan 3, 2024
Rooms are old. Choice of food for breakfast very small. But good beach and good territory with animals it is best what hotels has. I think price should be a bit cheaper for this hotel.
Response from Property: Dear guest, thank you very much for choosing to stay at our hotel and giving us your feedback. We will make improvements to the issues you have raised. We welcome you to visit again!
Guest User
Guestroom - 2-Room, Garden-View
Checked in Jul 2024
Family
1 Reviews
1.2/5
Posted on Jul 6, 2024
Very old hotel. And very far from everything.
Response from Property: Dear guest, hello! Thank you very much for choosing to stay at Aloha Sea View Suite Resort. We apologize for not being able to provide you with a satisfactory stay experience. We will continue to work hard to provide guests with a better vacation experience. I hope to provide you with a different stay experience when you stay at our hotel next time! Wishing you and your family good health and a happy life!
AAGYA Gopal Anju
Sea View King Bed Room
Checked in Oct 2023
Business travelers
2 Reviews
4.0/5
Very Good
Posted on Oct 18, 2023
This is very good hotel for family! Location is nice but there are no restaurants near so it’s default also they need to improve English speaking staff
Response from Property: Dear valued friend, hello! Unfortunately, we did not provide you with a perfect check-in experience. We deeply apologize for your stay experience this time! Your opinion is very important to us. We have already provided feedback to relevant departments and have made exclusive improvements and continued supervision to provide a higher level of service. Sincerely looking forward to your next visit and wishing you and your family a happy life!
Marishkin
180 Degree - Sea-View twin bed room
Checked in Apr 2023
Travel with friends
9 Reviews
5.0/5
Outstanding
Posted on Apr 20, 2023
Hotel has very good surroundings and facilities , not all swimming pools are available , some things are still under renovation but in general it is acceptable .
Candice Carly Swigelaar
Deluxe Family Suite - 2-Room, Sea-View, Garden-View (1 Living Room)
Checked in Aug 2022
Family
11 Reviews
5.0/5
Outstanding
Posted on Aug 6, 2022
When I first checked it, I wasn't really amazed by this hotel, but when we were welcomed by Carlos I just felt that warm welcome that I was looking for. Carlos made sure that we were okay all the time.
The hotel has a great location, right next to the hotel, 1 minute walk from our hotel room. The hotel room is big and spacious, it has a little kitchen and even a washing machine they also provide Laundry detergent everyday.
The breakfast is mostly Chinese, western breakfast is non existent at this hotel and that's one thing I feel they should improve on, but Carlos and his team really made us forget about the little troubles we experienced. If you can't speak Chinese, I'd suggest finding Carlos on your check in. Thank you for an unforgettable stay, we will definitely come again.
6/13
Response from Property: Hello dear guests! Thank you for staying at Aloha Seaview Suites Resort and giving us full support. It has always been our hotel's purpose and goal to provide guests with high-quality and considerate services. We look forward to your next visit and we will continue to provide you with better services. I wish you and your family a happy life!
OLGA
180 Degree Family Suite - Sea-View
Checked in Apr 2023
Travel with friends
3 Reviews
5.0/5
Outstanding
Posted on Apr 14, 2023
The second time we rested in this hotel. Very good location, quiet place, long beach.
Traveling Trent
Deluxe Family Suite - 2-Room, Sea-View, Garden-View (1 Living Room)
Checked in Jul 2022
Family
22 Reviews
3.0/5
Posted on Jul 23, 2022
Fantastic pool. Great kids water play area. Lovely big, clean rooms. Our ‘ocean view’ room did not have a view of the ocean. Very limited food, low quality food. Good supermarket on site. Nice beach.
Response from Property: Hello, dear guests! Thank you for your love for Aloha Hotel. Seeing your praise really makes every Aloha Hotel staff very happy. It is because there are more and more friends who continue to support us like you that the hotel continues to make progress and grow today. I hope you will share your pleasant stay experience with your relatives and friends, and look forward to your visit again!
4Ward
180 Degree Family Suite - Sea-View
Checked in Jul 2022
Family
16 Reviews
5.0/5
Outstanding
Posted on Jul 13, 2022
We had a great time at the Aloha. The beach and pools were absolutely lovely. The real win was kindness shown by the manager, Carlos.
The Aloha is a huge resort made up of more than one building. We originally booked a family suite which was in a different building from the main one. While there was nothing wrong with it, you definitely felt the difference.
We spoke to the manager and he upgraded us to a suite in the main building that was obviously better renovated and it gave us a frontline sea view with jacuzzi bath on the balcony. Thank you, Carlos!
A couple of things to consider, breakfast is mainly Chinese options and gets rather busy. And maybe we just didn't understand but we struggled with making our room cool enough. On the final day the air conditioner seemed to stop working.
Overall, we would definitely stay here again. Thank you Aloha for a lovely to time.
Response from Property: Dear guests, Thank you for your love for Aloha Hotel. It really makes me happy to see your praise.Every aloha hotel employee is delighted. It is more and more friends like you who constantly support us that make the hotel continue to progress and grow today. We hope you can share your pleasant stay experience with your relatives and friends. We look forward to your coming again!
Luizicarelli
Deluxe Family Suite - 2-Room, Sea-View, Garden-View (1 Living Room)
Checked in Jul 2022
Family
6 Reviews
4.7/5
Amazing
Posted on Jul 11, 2022
We had a great stay at the Aloha Resort. Breakfast was great, with many options, however not many western. The room was clean and comfortable, the view was amazing. Staff does not speak much English but is always available, kind and will sort any issues quickly. A special recognition to Carlos, the manager who was always available to answer questions, even arranged a birthday cake to my wife! We definitely want to go back!
Response from Property: Hello, distinguished guests! Thank you for staying at Aloha Ocean View Resort Hotel and give us full support, to provide our guests with quality and thoughtful service has always been our hotel's purpose and goal, look forward to your next visit, we will continue to provide you with more quality services. I wish you and your family a happy life!
Plum31
Garden Room (Double bed)
Checked in May 2022
Couples
30 Reviews
4.0/5
Very Good
Posted on Jun 7, 2022
Pros: -The room was really nice. Room cleanliness seems to be very important to the staff, and the cleaning staff members we encountered were all kind and warm.
-The location was also pretty good. 2km each direction from food courts and 2km west to a nice beach park.
-The wrap around pool was pretty nice, and offered spots in the sun, as well as the shade.
Cons: -The hotel's beach was filthy. I understand there are fishing boats in the bay, but there was no effort whatsoever to clean it.
-The hotel had 3 separate BBQ dinners poolside that guests couldn't attend, as they were private dinners. Not being able to use the main pool during main hours, and getting views/smells of the only decent looking food within 2km is laughably unaware.
-The "All Day Restaurant" was apparently hardly meant for guests too, as the service plan there seemed to be to ignore the guests, and hopefully they would go away.
-The Lobby Bar closed at 7 30pm, and the pool/beach bars seemed to be nonexistent. Hot pot restaurant was closed as well, but at least Zoo Coffee was open.
-They had a really sad zoo we hadn't realized was on the grounds. A lone neglected ostrich in a small enclosure with no greenery, as well as a few peacocks nextdoor. It was plain depressing. There's no point in housing a creature which you plan to neglect.
Overall: A decent stay, saved by the great room that beats the rooms you can get in Yalong Bay. Next time we'll probably stay in one of the apartment hotel suites directly behind the beach park that's very well kept.
Response from Property: Hello dear guests! Thank you for choosing to stay at Aloha Ocean View Suites Resort and for some positive things about the hotel, but unfortunately there are some things you didn't like. We attach great importance to your comments, we will feedback to relevant departments and make corresponding adjustments. I believe that in the future work, we will pay more attention to meticulous and thoughtful service, and we will continue to improve and create a better beach environment to meet the needs of guests. We are convinced that under your guidance, we will provide more guests with a more perfect vacation trip. Looking forward to seeing you again, I wish you and your family a happy life!
Guest User
2-bed Room With Garden View
Checked in Oct 2022
Other
16 Reviews
4.7/5
Amazing
Posted on Oct 10, 2022
Great hotel, the most beautiful beach at the back. Great views. Staff were friendly and quick to respond when I couldn’t get into my room.
Great pool, stayed open until late. Great food stations nearby, with a great variety.
Sadly not much to do around the area, but if you want the Mediterranean feel of the coast line and nobody around you. With blue water, super silky soft sand, and want to just relax. This is the perfect hotel and location.
Best of all, i wasn’t bothered by anybody at the hotel. Left alone to be myself hassle free.
Response from Property: Dear my honored guest Thank your very much for your comment after you holiday. We are very focus on our customer experience . Qingshuibay is one of the best beach of Hainan inland. Blue sky ,soft beach ,transparent sea water around our hotel .And here was called the singing beach by most of the people .We appreciate you choose our hotel for you vacation destination All the staff welcome you back again .
Herlon
Sea-View (2 beds)
Checked in Oct 2022
Couples
33 Reviews
4.0/5
Very Good
Posted on Oct 5, 2022
Service need to be improved. Nobody speak English. Breakfast basic for this kind of hotel. Breakfast time changed and advertisement was not updated, so I lost the breakfast time. Hotel team very young, so lack of experience.
Response from Property: Dear my distinguished guest. We do apologize for your bad feeling during you stay in our resort.Yours comment is very important for us to improve service. As you said, nobody can speak English, breakfast is not good, time was not updated. Those are the basic service for a hotel. We cant reduce the quality of service because of the epidemic . We will strengthen our staff training as soon as possible .We really appreciate your comment .Wish you have good feeling everyday.We looking forward to service you again .