Raffles Hainan Clear Water Bay Reviews

Raffles Hainan Clearwater Bay stands out as one of the rare hotels that truly inspires me to write a detailed review. As a coastal retreat, it delivers impeccable service and facilities beyond reproach. The property is immaculately maintained with spotless cleanliness, reflecting no-expense-spared attention to upkeep. What sets this resort apart is its warm, thoughtful service that genuinely makes guests feel at home. The butler service elevates the experience to another level entirely. Darryl, with his remarkable professionalism and dedication, crafted what can only be described as a flawless stay for us. From pre-arrival confirmations and personalized inquiries to seamless check-in coordination and attentive follow-ups throughout our visit, he embodied the very definition of meticulous hospitality. His ability to anticipate needs and resolve matters promptly showed what true five-star service means. Once again, our deepest gratitude to Darryl for making our stay extraordinary. Without hesitation, this will be our preferred destination for future visits. Thank you for such an exceptional experience - keep excelling!

The service was good, and the butler, Vida, was great and helped us a lot. The facilities were great too, the gym, the swimming pool, the access to the beach. Breakfast was not the best, but decent. Location was nice at the beachfront, but a little out of the way for other activities we wanted to do outside of Lingshui.

A wonderful hotel in a super clean and quiet area called Clearwater Bay. The service from Diana was excellent and she helped us to settle in and provided everything we needed with her brilliant hospitality. The breakfast quality was high, a great swimming pool and a nice private beach. The room was big with stunning views! Highly recommended!

Great experience, friendly service fully dedicated to preserve the full customer satisfaction. Special thanks to our host Lena, She made lots of things convenient for us patiently and diligently. Highly recommend for couple who are really into a good peaceful beach clear water and good service. ☺️☺️🙏

Our stay at this hotel was an extraordinary experience, made exceptional by the outstanding service provided by Elena. From the moment we arrived, Elena greeted us warmly and took care of our every need throughout our stay. She was always available for communication, whether in person or over the phone (or texting via WeChat) making sure that we were comfortable and well-informed. Elena's assistance went beyond the usual. She helped us with translations, speaking fluent English, Chinese, and Russian, ensuring that language was never a barrier for us. Her dedication truly shone when she orchestrated a special surprise for my girlfriend's birthday. She arranged for the pianist to play a heartfelt rendition of "Happy Birthday," creating a memorable and touching moment that we will cherish forever. The hotel itself is a masterpiece of architecture, combining luxurious comfort with a cozy atmosphere. The grandiose design blends beautifully with the tropical, jungle-like surroundings, offering a unique and immersive experience. The beach, with its clear white sand, adds to the paradise-like vibe. Breakfast was another highlight, with amazing buffet that catered to a variety of tastes. Our room, complete with a private pool, was stunning and provided the perfect setting for relaxation. The entire staff was incredibly helpful and kind, contributing to the overall sense of hospitality and warmth. Elena's exceptional service, along with the hotel's luxurious amenities, made our stay unforgettable. We highly recommend this hotel to anyone looking for a blend of luxury, comfort, and unparalleled service.

We are a family from uk travelling through China with our two sons 10 and 8 years old. The big plus of this hotel is the private and peaceful beach. This hotel has large enough grounds and spaces to feel not crowded and peaceful. Our lady butler spoke english and was super helpful. Food was good quality and nice choice, although we struggled a bit to find a variety of vegetarian dishes for our vegetarian son, having said that this was a bit of an issue everywhere we went. The hotel is situated away from the major tourist agglomeration which is very nice. The only thing we found strange was the music constantly played at the beach buffet. We would have preferred to listen to the waves and the crickets than the man made noise… I guess this maybe a bit of a cultural difference . On that note … the last orders at the bar are at 9:30pm. All in all we all had a great stay and would recommend the hotel without hesitation.

leao is good

diana

Thank you very much for the good review of Darryl, the housekeeper of Clearwater Bay Raffles During my stay at Clearwater Bay Raffles, the service of Darryl, the housekeeper, was perfect! He was meticulous and thoughtful, and was impeccable from check-in arrangements to itinerary suggestions, and he always knew what I needed in advance. Whether it was recommending hidden hotel secrets or preparing my favorite night bed snacks, it made me feel honored. His professionalism and elegance made the whole holiday full of surprises. Thank you Darryl for making this stay an unforgettable experience, and I will definitely see you next time!

I think the environment, service and beach of Raffles are the best. There is a butler to serve you throughout your stay. The water bar, afternoon tea and breakfast are all great. There are too many photos to share one by one. It is worth the trip.

The beach of Qingshui Bay in Lingshui, Hainan is known as the singing beach. I like it very much. The sand is as fine as flour, the sea water is also good, and the holiday feeling is full! Entering the hotel, the road is also very beautiful, and there is a special room for check-in. The check-in efficiency is very high, there is no queue waiting, and the check-in is arranged quickly. Kate Chen checked me in quickly and served with a smile throughout the whole process. The room looks beautiful, with a Southeast Asian holiday style. The housekeeper Darryl added WeChat in advance to ask for details. Thank you Kate and the housekeeper Darryl for their patient and meticulous service. I stayed for three days. The first day was the pool suite, and the next two days were the Tianhaiju sea view room. I plan to bring my baby back during the summer vacation.

This is a fair review and I hope it will be seen by many people! At first, because we had many good memories of holding our wedding at Raffles, we wanted to relive it on our tenth anniversary, so we booked the trip in advance and did not check the online reviews. Then, a certain red book probably began to push me a guide to avoid bad reviews of Raffles due to the effect of big data. In addition, the housekeeper did not contact me in advance until I arrived at the hotel to check in, so I was really nervous. But here comes the point. The front desk staff who checked in explained to me why the housekeeper did not contact me in advance, and immediately asked the housekeeper Garrix Xiao He to add my WeChat, arrange our anniversary cake, and upgrade the room type. Although the hotel is by the sea, the maintenance from the lobby to the room is still very good after so many years, and the old money style vacation feeling is full! The hygiene in the room is very good, there is no damp and musty smell, and the supplies are replenished very promptly. The housekeeper Garrix is ​​particularly worthy of praise. He really responds to everything from booking restaurants to adding supplies to the room for us. Super fast. To be very fair, it was an anniversary trip that exceeded my expectations. I hope friends in need can read my comments and avoid posting thunderbolt posts. It is really too internal and unnecessary.

I bought a two-night package for Tianhaiju before. This time I made an appointment with my children to stay in April. The hotel is very Southeast Asian, with a high coverage rate of green plants and a full sense of vacation! My housekeeper is Darryl. He added me on WeChat the day before check-in and helped me upgrade to a family sea view suite, which is more than 200 square meters. The family of three lives very comfortably. Darryl really responds super fast. He replies to messages as soon as he is sent, and arranges and solves them immediately! A large part of the high-quality experience is really given by Darryl! In addition, the beach sand of the hotel is really soft, like flour, and the sea water is also very blue when the weather is good. It looks so healing and comfortable. The shooting sent by the hotel is not perfunctory at all, and the shooting is very good! The breakfast is also very tasty. I love the freshly squeezed watermelon juice and cantaloupe juice. The shrimp cakes are also super delicious. The river bay swimming pool is very interesting. The children are very happy to play like rafting! The overall experience is highly recommended! I will come again next time!

I was lucky enough to get the tickets for Jay Chou's concert, so I took the opportunity to come to Sanya again and came to the hotel I stayed in 11 years ago - Raffles. It was still the most comfortable and cozy night of this trip, which is inseparable from the thoughtful and meticulous service of Manager Wang Kun of the Housekeeping Department. Thank you very much‼ ️ The front desk brother was patient and serious in checking in, and also gave the children breakfast~👍 When dining in the Chinese restaurant🍴, I ordered a set meal, but the child couldn't eat the dolphin rice with pumpkin soup base. Xiao Su (Su Zhijie) was very insightful and helped to change the rabbit rice with tomato base in a timely and proactive manner. He served with a smile from beginning to end🤩 In the lobby bar (LONG BAR), I drank the "Singapore Sling" that I left regrets at Raffles Singapore🥰 and the Clearwater Bay Sling created by Clearwater Bay Raffles is also recommended (please refer to the picture) 🫶🏻I felt at home at Raffles, and I will stay here next time I go to Hainan👋