Lisbon Oriente Suites by Olala Homes

Super easy to check in, very conveniently located near the airport.

Close to metro station. Close to cafes

In what universe is this a suite hotel? Suite hotel even if basic implies things like a kitchenette and a place to sit. This has none of that. Look like a warehouse from the outside. Small poorly appointed room. Cheap basic mdf furniture, no wardrobe just a rail. Room stank of stale cigarette smoke. The WhatsApp check in app said they would clean it . If they did it made no difference. Fridge about 2 ft from the bed was so noisy that it had be unplugged to sleep. The only positive is that the shower was good.

I was scammed by this property by paying double for my stay. They used my information to scam more money for some residential tax, claiming it was a third party involved. On the check-in day, there was a strange guy asking for Wi-Fi at the main entrance of the building, and the day after, another guy came to knock on the door to check if anyone was inside. So far, they have said that this is a booking issue regarding security. Until now, I haven't received any response from either side and have lost 250€. This experience has left me feeling frustrated and betrayed. I trusted this property and they took advantage of that trust. It's disheartening to think that there are people out there who are willing to scam others for their own gain. I hope that by sharing my story, others can avoid falling victim to similar scams. I will definitely be more cautious when making future bookings and make sure to thoroughly research the property and read reviews before making any payments.