Hotel Moon & Sun Lisboa

Best location.But the first room we were assigned was disappointing because the view was not good, the ceiling was low, and the furniture was old, so we changed it.

Great location, major tourist sites are all within walking distance

We had a great stay at Moon & Sun Hotel in Lisbon. If you’re looking for a centrally located hotel that’s perfect for exploring the city, this is an excellent choice. The location is ideal—within walking distance of major attractions, great restaurants, and public transport, making it easy to discover Lisbon without needing a Taxi/Uber/Bolt. The rooms are modern, stylish, and spotlessly clean. While they are on the smaller side, they’re perfect for travelers who want a comfortable place to rest after a full day of sightseeing. If you’re planning to spend most of your time exploring the city rather than lounging in your room, this hotel offers great value for money. The service was outstanding. The front desk staff spoke fluent English and provided excellent recommendations for places to visit and eat. They were also very accommodating—when I requested a different pillow for better comfort, they replaced it immediately, and when we asked for mint to be brought to our room, they did so at no extra charge. Small gestures like these really made us feel welcome. Overall, Moon & Sun Hotel was exactly what we were looking for—clean, comfortable, and centrally located, with a high level of service. It’s a great option for couples or anyone who wants to explore Lisbon with ease while staying in a well-priced, stylish hotel. We would definitely stay here again!

Bath foam was empty on 1st night when we want to take a shower. Advised the cleaning woman next morning to refill which she did. On 2nd night, when we want to wash our hair, the shampoo is empty. I think the cleaning woman did not check the shampoo when she refill the bath foam. Phone reception that night and advise front desk in the morning to fill up the shampoo. Front desk promised to refill shampoo and replenish all amenities including the shower cap. When we come back on 3rd day, the shampoo is still empty and no amenities including shower cap were given. Complain to hotel manager on 4th day before check out regarding shampoo and front desk promise but not fulfill issue, the manager apologized and offered our friend free breakfast which we appreciated. I expect all hotels bath foam and shampoo are checked and refilled before new guest arrives.

Got a really nice room with good space and good views of the city. Frontdesk staff was not the best, but they did what they could to help.