Reviews of Pouso Dos Anjos

At one point they went into my room, took pictures of a small blood stain on my sheets and some leftover food, called the police and were waiting for me when I returned. They showed the police they had taken pictures inside my room without my permission, indicting themselves for a violation of privacy. The police informed me the hotel needed me to leave for "violating rules." I started recording on my phone and stuck it in my pocket. I happen to work for the US DoD and had some "sensitive" information I had left in my backpack as I had been assured no one would enter my room. I recorded a 1 hour argument the staff had with 6 police officers. The police officers asked me to leave and I refused. They knew they could not make me leave and didn't even know I was recording. I was able to receive a full refund of 1500 euros for my 30 night stay from *********** after sending them the recording. I stayed for 2 more nights then flew out. Beware.

This hotel is very tranquil with some nice amenities such as a garden terrace, comfortable bed and huge shower for European standards. The room was also very spacious. Housekeeping service is very professional. Location is close to many dining options,grocery stores. Walking distance to rossi square and the bullring.

The hotel itself was not bad, simple and reasonably centrally located. However, on the 2nd night of my stay a problem arose. There I found a cockroach in my room. I killed it and confronted the receptionist. He indicated that he could not do anything, because everything was full. It was too late to change hotels. So I had to spend the night in that room anyway. Really had a bad feeling about it. The next day I had to leave early. When I contacted the management later, they offered me a 30% discount on my next stay as compensation....... As if I ever want to stay in this hotel again?!?! When I asked for a reasonable compensation (refund of the overnight stay) they remained silent.

We left the previous accommodation and nearby we found this modest but clean and comfortable guesthouse a stone's throw from the metro and the tram stop 28. The only downside was the stairs but it was specified and we knew there was no elevator.