Reviews of Altis Prime Hotel

Comfy and spacious room. Shower is good. Location is good. The only defect is there is no plug for power cable on desk

We stayed for 6 days in total. When we first arrived we were greeted by the front desk clerk with a sweetest smile, Sophia. She was very attentive and kind brought us and our belongings to our room. The check in was quick and pleasant with her help. That pretty much the only nice things about this hotel Sophia reminded us not take long showers there are only 18L of hot water for shower. I was shocked to find out and wasn’t expected that with a 4 star hotel I found it quite difficult to accept. The room was spacious with an open kitchen with my height 5”4 and my hubby 5”7 where we bumped our head every time when we are trying to use the kitchen sink. It was a design malfunction with the kitchen counter tucked underneath the kitchen cabinet of the same depths. The walls are thin you can pretty much hear all your neighbours during all nights and mornings. Few days in, it was started raining one morning We wanted to ask the front clerk lady for an umbrella. She was unfriendly and cold. She brought me an umbrella with a broken handle. She had to write down our room number and kept a charges on hold for the broken umbrella She warned us not once but twice to bring back the umbrella if not she will charge us full on that umbrella. It was so unpleasant who would want to keep your damn broken umbrella. The hotel is located on a steep hillside if you choose to walk prepared for the exercise. Once again the only nice thing I can write about this hotel is the front clerk Sophia. I would not recommend this hotel to my worst enemies. That sums it up.

Great place for families. Very spacious and close to restaurants and all main streets. Highly recommended.

The hotel is clean and the front desk staff is friendly. On the day of check-in, snacks were prepared in the room, which were delicious cheese and ham rolls and cinnamon rolls. Later, one day, two almond chocolates were given.

They upgraded me for free and also gave me a small gift for children to draw. The hotel is much better than expected and the price/performance ratio is very high.

Facilities: Complete Sanitation: Good Environment: Comfortable

Overall it was good, the waiters cleaned every day. The downside was that the mini kitchen was not designed properly and often bumped into each other. In addition, when I checked out, I paid 21 euros in cash for taxes and fees. After I returned home, my credit card was deducted another 21.09 euros. I have complained to Ctrip many times, but to no avail.

This is a very cost-effective hotel in Lisbon. It is the best and most convenient choice for family travel. It has a refrigerator, an induction cooker, pots and pans, and even red wine glasses. This is really surprising. The decoration of the hotel is very high-quality, and every waiter is enthusiastic. A handsome guy at the front desk even shared the snacks he bought with us, which was really heartwarming! I stay here with my family every year.

I stayed for more than a week and really liked the size of the rooms. My third stay at the hotel, I recommend it. Very clean apartments and large bathrooms. A mini kitchen that can be perfectly suited for a quick snack.