My Story Hotel Ouro
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My Story Hotel Ouro

Experience My Story Hotel Ouro, a 3-star hotel in Lisbon. It holds a rating of 8.8/10 from 117 reviews, combining quality and value, with rates starting at US$119.

Check-In & Check-Out

From 15:00 until 11:00

Nearby Attractions

Carmo Archaeological Museum: 0.31 km away

Arco da Rua Augusta: 0.21 km away

Praca do Comercio (Terreiro do Paco): 0.34 km away

Amenity Highlights

Pets policy: Pets are not allowed.

Food & Drink: Room service, Snack bar, Restaurant, Bar, Halal meals provided, Alcohol-free rooms (on request)

The above hotel prices are based on Trip.com for July 17-July 23.

My Story Hotel Ouro

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Highlights
Excellent service
Sparkling clean
Delicious breakfast
Ideal location
Great views
+4 more
Amenities
All amenities
Property Description
Show more
Good hotel with nice location.
Surroundings
Metro: Baixa-Chiado
(140m)
Metro: Rossio
(490m)
Airport: Humberto Delgado Airport
(6.6 km)
Airport: Tires Airport
(22.4 km)
Train: Rossio Railway Station
(580m)
Train: Estação Ferroviária do Sul e Sueste
(710m)
View on map
27

Double Room

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Room Details
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13

Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Room Details
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11

Family Room

Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Room Details
Check Availability

Average for similar properties in Lisbon
ra4075
July 13, 2026
The hotel is very well located. We really appreciated being able to leave our luggage about 3 hours before check-in. The staff is very friendly, especially Douglas.
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Guest User
April 15, 2026
Great hotel, beautiful and clean, great service, friendly and helpful staff. Close to everything in the centre.
Imakawa
February 17, 2026
Good hotel
Guest User
October 15, 2025
Great location for Lisbon! Central and easy to get around. Small room but layout is well done so doesn’t feel small :)
Guest User
January 31, 2026
the room was very small and uncomfortable. the rest was ok
Guest User
September 8, 2025
It was an amazing hotel experience! The staff were very kind, the room was really clean, and I felt very comfortable :)
Guest User
April 22, 2026
Good hotel with nice location.
JZVan
December 7, 2024
Excellent location in the heart of Lisbon. The rooms are small but very functional. The staff are very friendly.
Guest User
February 5, 2025
Everything was very good to u, such as a room, staff attitude, restaurant useand location and so on.

Services & Amenities

Restaurant
No additional info available

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

If you plan to arrive after 00:00 in the morning on the day following your check-in date, contact the property in advance

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:30 Open
AgeFee
Children 17 years old and under
€15.00 (approx. US$17.20) per person
Adult
Buffet:€15.00 (approx. US$17.20) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

Local hotel name: My Story Hotel Ouro
  • Opened: 2014
  • Number of Rooms: 51
Phone:+351-213400340
Email:ouro@mystoryhotels.com
With a stay at My Story Hotel Ouro, you'll be centrally located in Lisbon, within a 5-minute walk of Rossio Square and Commerce Square. This hotel is 0.6 mi (0.9 km) from Avenida da Liberdade and 0.2 mi (0.3 km) from Santa Justa Elevator.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and gift shops/newsstands.
You can enjoy a meal at the restaurant serving the guests of My Story Hotel Ouro, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 51 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

You might be wondering

What are the check-in and check-out times at My Story Hotel Ouro?

Check-in time at My Story Hotel Ouro starts at 15:00, and check-out time is by 11:00.

Does My Story Hotel Ouro have a pool?

No, My Story Hotel Ouro does not have a pool for guests.

Are pets allowed at My Story Hotel Ouro?

No, pets are not allowed at My Story Hotel Ouro.

How much does it cost to stay at My Story Hotel Ouro?

Room prices at My Story Hotel Ouro vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to My Story Hotel Ouro from the nearest airport?

The nearest airport is Humberto Delgado Airport, located about 21 mins from hotel by car (6.6 km) away.

What’s the cancellation policy at My Story Hotel Ouro?

The cancellation policy at My Story Hotel Ouro depends on your room type and booking terms.

Does My Story Hotel Ouro offer airport transfers?

No, My Story Hotel Ouro does not provide airport transfers for guests.

About This Property

Nearest AirportHumberto Delgado Airport
Distance to Airport14.47KM
Nearest Train StationRossio Railway Station
Distance to Train Station0.59KM
Nearest Subway StationBaixa-Chiado
Distance to Subway Station0.44KM
Average Price FromUSD296
Hotel Star Rating3
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