Martinhal Lisbon Chiado

One of the worse 5 stars hotels ever stayed in 1) room smell sour/acidic (maybe from carpet) 2) never refill the body wash and shampoo bottles (stayed for 4 nights) in a premium one bedroom apartment with two extra single beds, so for four people staying there 3) we asked for the vacuum so we could vacuum the carpeted floors ourselves, feeling very dusty as we entered 4) the washroom was poorly designed where the toilet seat was at the right end of the shower tub and the water from shower head sprinkled all over the toilet and the toilet paper because it was a half open glass door 5) the toilet paper had no good place to put and was always wet 6) the toilet flush was broken too. On the good side, the front desk staffs Victoria were helpful and friendly. The breakfast server Mimi were very cheerful and greet us daily, they were so busy but kept a good attitude. The kitchen in our room was well maintained; we were also happy to see the laundry machine there. At this cost(540 USD/night) I would carefully reconsider staying here again.

Breakfast was a bit simple, but the hotel was clean, modern and conveniently located.

Nice Location, Friendly reception This place is very suitable for family.