Pestana Palace Lisboa Hotel & National Monument - the Leading Hotels of the World
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All Properties in Alcantara
Pestana Palace Lisboa Hotel & National Monument - the Leading Hotels of the World
Health Protected
No. 3 of Top Cultural Hotels in Lisbon Metropolitan Area
R. Jau 54, Alcantara, Grande Lisboa, 1300-314, Portugal
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Located in Lisbon, Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World is in the historical district, within a 5-minute drive of Jerónimos Monastery and Museum of Art, Architecture, and Technology. This luxury hotel is 3.1 mi (4.9 km) from Belém Tower and 3.6 mi (5.7 km) from Rossio Square.Show More
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4.4/5Very Good·Cleanliness: 4.4
All 94 Reviews
Amenities
Indoor Swimming PoolOutdoor Swimming PoolSaunaSpaMassage RoomFitness RoomPrivate ParkingCar Charging FacilitiesBarRestaurant
All Amenities
Surroundings
Metro: Rato
(5.6 km)
Metro: Marquês de Pombal
(5.9 km)
Airport: Humberto Delgado Airport
(12.6 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
9
Deluxe King Room with City View
1 King bed
25m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Daily Housekeeping
Check Availability
19
Deluxe Room with Garden View
1 King bed or 2 Single bed
26m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Movie
Check Availability
3
Premium King Room with Garden View
1 King bed
26m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Daily Housekeeping
Check Availability
2
Premium Twin Room with Garden View
2 Single bed
26m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Minibar
Check Availability
4
Premium Room with Garden View
1 King bed or 2 Single bed
26m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Minibar
Daily Housekeeping
Toothpaste
Bathtub or Shower
Check Availability
1
Double Suite with Extra Bed
1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Movie
Check Availability
3
Collection Double Suite with Extra Bed
2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Movie
Check Availability
1
Suite with Garden View
2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Private Toilet
Check Availability
14
Suite With City View
1 King bed
32m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Minibar
Daily Housekeeping
Toothpaste
Bathtub & Shower
Check Availability
3
Deluxe King Room with Garden View
1 King bed
26m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Daily Housekeeping
Check Availability
10
Deluxe Room with City View
1 King bed or 2 Single bed
25m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Movie
Check Availability
5
Amelia Royal Suite
1 Double bed
32m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Minibar
Daily Housekeeping
Toothpaste
In-room Wi-Fi
Check Availability
Family Suite
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Movie
Private Toilet
Check Availability
Double Room with Extra Bed and Garden View
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Movie
Private Toilet
Check Availability
Prince Suite
1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Movie
Private Toilet
Check Availability
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Guest Reviews(94)
4.4/5
Very Good
Verified Reviews- Cleanliness4.4
- Amenities4.4
- Location4.4
- Service4.3
Marta
May 15, 2023
Housekeeping was pretty much didn’t exist, plus the fact that with our without “do not disturb” they would knock ALL the time starting 10h after we arrived.
Breakfast it’s just not up to scratch..
Guest User
August 14, 2023
They charged me twice the amount of the room, I had the stay prepared through trip and they charged me again claiming that it wasn't. I have subsequently had both charges and continue to complain without success.
The hotel is far away and you always depend on the taxi.
Breakfast was not what was expected. The hotel was crowded and there was no option to sit on the terrace, it was hot inside and although they sell the juice as natural, it is from a bottle.
Correct service but very slow.
The pool is in shade all afternoon and finding an available housekeeper is an adventure.
Frankly there are better options in Lisbon and probably cheaper since I am still demanding a refund for the duplicate payment.
The after-sales service is disastrous, they do not answer emails and I continue trying by all means to recover my money.
Original TextTranslation provided by Google
Virginia
November 22, 2023
The hotel is absolutely beautiful. The surrounding area is quiet and safe. This hotel is not in the city center and a long walk to Belem so if you want to see tourists sites and shop without having to taxi or uber this may not be for you. Uber to city center was only 10 euro. Lovely lovely hotel.
Mark
October 28, 2023
Amazing staff! I never had such sincere, caring and attentive service, anywhere. Absolutely gorgeous premises, especially the gardens and the rooms of the palace building. I felt like I was home. I did not want to leave!!
richard
October 20, 2023
We had a problem with the tv . The remote did not work properly. They came out to fix it three times but failed. The a/c didn’t work and they had to come and fix it .
Dwight
October 17, 2023
The property itself was beautiful; an early 20th century Palace with lovely gardens.
Most of the staff were very accomodating and helpful, but for one rude and stiff front desk clerk. We were disappointed as this staff person demanded the application of their cancelation policy be adhered to, when we had a circumstance that prevented us from making the first night of our 3 day stay. His stingy insistance colored the luxury experie we had hoped for and expected, and because of it, we will not again patronize the Pestana Hotels.
Mary Ann
October 17, 2023
Absolutely beautiful hotel!
Excellent staff, lovely room, fabulous breakfasts!
Enjoyed the pools and steam room.
Would highly recommend!
William
October 14, 2023
Thais is an excellent hotel and the staff were very friendly and attentive.
The only drawback was the location wasn’t really walkable, but Ubur’s were cheap and very quick.
Donya
October 12, 2023
The staff were wonderful. We were on our honeymoon and they made us feel special by upgrading our suite and sending complimentary sparkling wine and chocolates to our room. The staff helping with luggage/valet service were so kind and sweet. The only downside was that the property is a bit old and our room sort of felt like a dungeon in the basement. Some maintenance and renos would have significantly improved the quality of my stay. Also the breakfast was delightful and the wait staff were great.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Quite Clean
- 4.4/5
Health & safety measures
- Thermometers available
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Opened: 2001
- Renovated: 2007
- Number of Rooms: 190
Located in Lisbon, Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World is in the historical district, within a 5-minute drive of Jerónimos Monastery and Museum of Art, Architecture, and Technology. This luxury hotel is 3.1 mi (4.9 km) from Belém Tower and 3.6 mi (5.7 km) from Rossio Square.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a spa tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at the Valle Flor, a restaurant where you can take in the garden view, or stay in and take advantage of 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 190 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and blackout drapes/curtains.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a spa tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at the Valle Flor, a restaurant where you can take in the garden view, or stay in and take advantage of 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 190 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and blackout drapes/curtains.
Services & Amenities
Most popular business facilities
Indoor Swimming Pool
Outdoor Swimming Pool
Sauna
SpaAdditional charge
Massage Room
Fitness Room
Private ParkingAdditional charge
Car Charging Facilities
Bar
Restaurant
Meeting RoomAdditional charge
Children's Playground
24-Hour Front Desk
Wi-Fi in Public AreasFree
Indoor Swimming Pool
Outdoor Swimming Pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Children's Playground
Restaurant
Restaurant
No additional info available
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