Wyndham Grand Lishui Downtown

On a short trip to Lishui, the location was super convenient for getting around, and we could walk to all the restaurants and shops. The 'Deluxe King Room' was really spacious, and the mattress and pillows were just right – I actually got a great night's sleep, which is rare! The cleanliness was impeccable, no complaints there. My only minor regret was that some facilities felt a little dated, but it didn't affect their usability at all. The front desk staff were friendly and efficient with both check-in and check-out. Overall, great value for money.

Booked an executive room, but hit a string of snags! Arrived at 3:45 PM, and the front desk said the room wasn't ready yet. I understood, it was Chinese New Year after all. They gave me a drink voucher for the lobby, so I ordered a coffee and Tiramisu. It took a long time for the food to arrive. The cake was just a regular cake, absolutely nothing like Tiramisu. I asked the waitress, and she repeatedly insisted it was Tiramisu. Haha, fine, during Chinese New Year, staffing is probably stretched thin, and people aren't properly trained. No point arguing, I just wanted to check in. At 4:30 PM, I asked the front desk again, and they said it still wasn't ready. Under pressure (my voice got louder, and my tone became firmer), they gave me room 2613 (my original room was 2616). I had seen reviews about the room's cleanliness being an issue, so I had already braced myself. After a careful check, it was acceptable, which was a relief. But then came the evening, and the problems resurfaced. I could hear the loud chatter of the gentlemen in the room to my left, and the 'indescribable' sounds from the room to my right went on for an hour. This is supposed to be a five-star hotel, and I was genuinely shocked by how poor the soundproofing was. After complaining, the duty manager on the second day promised they would block off the rooms on both sides. Yet, on the second night, the same neighbors reappeared. Apparently, business was booming during Chinese New Year, and the hotel was fully booked. Although the duty manager tried their best to appease guests (they really did try), the hardware of this place is just so subpar. Thanks to Ctrip's intervention, we changed hotels on the third night and finally got a good night's sleep. And let's talk about the hotel's breakfast – who on earth designed that traffic flow? The queues for people and the adjacent Wenyan restaurant cross over, and first-timers often get lost. As for the food quality, it definitely doesn't justify the price (128/person). This is the second time I've had a bad experience with the Wyndham brand in different regions. Fool me once, fool me twice, but not a third time.

Every time I travel, I choose Wyndham, but for the Dragon Boat Festival, due to the rooms being fully booked, I opted for Baoting instead. Although the gym is shared, and the lobby is split into two sections on the first floor, I still feel Wyndham's service is superior, though my experience here was also quite good. I'd especially like to mention Yoyo, whose service was incredibly helpful! My request for a late check-out, based on room availability, was granted, which was a huge plus. The fish-feeding in the lobby is also a must-do activity for kids. I'll definitely choose them again next time I'm in town.

Highly recommended, the 5-star Wyndham in Lishui offers excellent value for money. Downstairs, there's also a lovely Koi pond, which kids absolutely adore. You can even buy fish food to feed them, making for a truly fun activity. My only suggestion would be for them to add a children's swimming pool – that would make it even better!

Facilities: New Cleanliness: Spotless Environment: Excellent Service: Fantastic Our Family Room 2121 offered expansive views and was wonderfully quiet, making it perfect for a comfortable stay and convenient for getting around. The hotel is very new and impeccably clean, making it an ideal choice for families traveling with children. Plus, the price was quite attractive!

The hotel is beautiful, centrally located, and incredibly convenient for all the tourist attractions. We were kindly upgraded to a room with a bathtub because we were traveling with our child. The staff were very flexible and accommodating, with excellent attitudes. Breakfast was also very plentiful and varied. The Jinyun Shaobing was a particular highlight – absolutely delicious! 👍