My wife and I were put up in a different room without a bay view that we had booked. In our room, we found a broken lamp shade, 1 broken ceiling light cover and 1 missing, broken antenna wall cover, broken wall light cover by the bed; mouldy bathroom cupboard, broken bathroom power point switch; too short curtain at the back window, only 1 tea spoon for 2 people, window screens with holes, no air-conditioner; and 1 open water bottle in the fridge.