Little Rock Marriott

All 4 elevators broke while we were here-multiple times. People got stuck in them and there was no back up plan. All we kept being told is that the elevator service man was on the way back. Why did he ever leave? Luckily we were only on the 7th floor when we had to take the stairs multiple times. There were people far worse off. My biggest issue with it was the overwhelming lack of “give a crap” exhibited by hotel staff, especially the hotel manager on duty who we were told was in the office. Sir or ma’am, FOUR elevators are broken. It’s Valentine’s weekend and there is both a dance competition and gymnastics competition at the attached convention center. As a manager YOU should be standing at the counter answering questions and concerns.

The staff was pleasant and friendly, but they seemed very overwhelmed due to the two large events taking place at the convention center. Valet service was extremely slow — it sometimes took up to an hour to retrieve a vehicle. The elevators were also concerning and felt very unstable, almost like being on a carnival ride. At one point, a family even got stuck in an elevator and had to be rescued by the fire department. It seems that more consistent elevator maintenance and servicing could have helped prevent this issue.

Staff!!! Best staff ever! From the front desk, ballet, wait staff, etc! Outstanding! The rooms are clean and quiet with excellent views! The front desk is tops! My favorite Marriot yet! Time and time again!!!

Little Rock Marriott hotel was the perfect place for our stay. It has clean rooms, nice and polite staff. There is a Starbucks conveniently located on the 1st floor. This hotel is very walkable, to many restaurants and some bars; also to some touristy spots such as museums, parks, and historical landmarks. I would most certainlyo consider this hotel if I return to Little Rock.

Conveniently located next to coliseum. We never left the hotel all weekend. Ate at restaurant in hotel. Excellent food. I will say that valet was a nightmare after cheer competition. Plan ahead if you have an event happening

The size, and layout of the room, the view, the bedding, and the cleanliness. The modern day amenities, although it would be nice if the TV had AirPlay capability. Not everyone carries an HDMI and the adapter around.

The hotel itself was beautiful and very up to date. The room was great, and we really enjoyed the restaurant, drinks, and gift shop. The location was perfect for us since we were in town for a cheer competition and wanted to stay close to everything in downtown Little Rock. The only downside was the valet service. We waited about 40 minutes in a long line to valet our car. My mom is elderly and cannot walk long distances, which made the wait especially difficult. Because of the delay, I ended up planning to park on my own and walk back to the hotel. Overall, the hotel was wonderful, but the valet wait time definitely needs improvement, especially for guests with mobility concerns.