Embassy Suites by Hilton Little Rock

It was a used condom found in my room by my kids and no one did anything but switch my room

First room we were placed in was dirty clothes full trash cans beds not made the moved us to another room we called to request request blankets and sheets and towels never recived them finally had to get up go down stairs and get them myself I was not happy about that so my son went to sleep on a mattress and his jacket I expect some type of discount or something to make up for my time and money I spent on this trip it was already a heard trip cuz I was putting my some in to a rehab but this made it 800 times worse I can’t do this anymore

First time staying at an Embassy. Staff really gave the perfect first impression (Akia). Very impressed about the cleanliness. I really enjoyed having a pick on what floor I wanted to stay on. Once getting to the room, it was clean and comfortable. The bed was awesome. The couch in the room needed to be replaced because thread was coming out of it, but it still sat well. It was my first time eating at a restaurant inside the hotel and was hesitant at first. Oh, when I bit into those lemon pepper wings and fries, it was delicious. I am looking to book again soon.

Alarm went off twice telling us to vacate for emergency. One at midnight and again at 8 am. Wasn't an emergency and room smelled like mildew

This property would be nice. It needs to be completely renovated. The rooms are nice because they are big, breakfast is decent compared to other places. Wish the pool would have been clear not cloudy, very humid and a lot of chlorine. The AC in the bedroom had been leaking. They covered it with some paint but probably needs to fix that. Make sure there’s no mold and had a smell in the room. We had an alarm wake us up at 12 AM saying emergency and telling everyone to evacuate the building but it was a false alarm. Because of a faulty air filter, no staff addressed the situation to apologize. Would be nice to have some credit back. Messing up everyone’s sleep. Forced everyone to pack their stuff and go outside.

Huge breakfast buffet with made to order omelets. In the evenings it’s heavy hors d’oeuvres and 2 free cocktails in the atrium. The property and rooms are clean and well maintained. The staff is extremely friendly and helpful.

I do have 2 complaints the WiFi wasn’t that great, it was slow. The AC broke when we were there and they didn’t tell us. It was warm in the room and it was only went I went down to tell them I found out. So glad I travel with a fan!

My stay was great but my room wasn’t clean upon arrival and I had to wait until it was cleaned but other than that it was a pleasant stay

Stayed in a Presidential Suite and expected more. The lamps were all unplugged, a couple did not work. Switches that did nothing. A freezer where something had clearly exploded/spilled significantly and not been cleaned up. The most annoying thing, though, were the drawers! OMG - sometimes they won't close, other times you have to really pull to get them open (but there are no handles on the dresser). The nightstands have handles that are seemingly there to mock you. Those are the hardest to open. The master bathroom could use a light in the little nook with the chair. The free breakfast was ok. The omelet not so much. I might stay here again. I'm not sure. It would require some thought.