Quality Inn & Suites Little Rock West

The staff were very welcoming and helpful! The room was nice and clean, but in desperate need of updating. The breakfast was good, and the coffee was nice and hot! It was fine for a brief stay.

I had been driving all day from Wichita Falls and arrived later than expected due to driving in the rain. Shawn is an angel, he helped me check in smoothly & understood I was very stressed out. I left to get food, and upon returning to the hotel Shawn saw me as I was going into the elevator. He found my credit card that I dropped after checking in and he returned it to me. I was very thankful Shawn found it because it could have been a problem. Shawn's customer service is welcoming & compassionate. I was so happy with my stay, and continued on with my travels.

No one was there to check us in. Had to wait a fair bit before someone showed up. Signs everywhere telling you there are no public bathrooms. Made everything feel kind of sketchy. The breakfast was decent. The bed was comfortable. The room was tiny. For the price, I would choose to stay elsewhere. It wasn’t terrible, but there’s lots of better choices.

No toast whatsoever for breakfast??? Barely any fruit, no yoghurt, pretty sad. Rest of stay was good if not great.

The hotel had a strange smell getting off the elevator. The room had wall and ceiling spots pealing off the walls. The beds are not comfortable. Breakfast was below par.....

The breakfast menu was lacking. For example, no orange juice, packaged sugar/flavored outmeal rather than regular unsweetened, pork only sausage, no toast. Also it was difficult to sleep bc of the very bright lights from the parking lot. The curtains did not fully cover the windows and there were no blinds.