Name: Econo Lodge Livingston Gateway to Yellowstone
Address: 111 Rogers Ln, Livingston, Montana, 59047, 111 Rogers Ln, Overseas, United States
Rating: 3.8

Econo Lodge Livingston Gateway to Yellowstone

Econo Lodge Livingston Gateway to Yellowstone Reviews

Econo Lodge

All reviews

Negative reviews

酒店服務幾乎為0，前台胖女生態度惡劣，在退房的時候扣了我們75刀，詢問原因是把房間弄亂了。？？？我們在退房的時候沒有損壞房間內的任何一項設施，但是確實有三個pizza盒在那裡，其餘的並無別的任何不妥當的地方，而且我們查看了酒店的政策，並沒有任何部分有説明不能在房間內遺留垃圾。況且給酒店付款service fee本來就是為了清潔打掃的部分，我們多次試圖與酒店溝通，但前台女生態度極其不禮貌，每次在我們話沒説完的時候就直接掛斷我們的電話。

24-hour front desk

Luggage storage

Swimming Pools

Wi-Fi

Smoking area

Breakfast

Pets allowed

Non-smoking room

All Languages

Chinese

All Room Types

Standard Room, 2 Queen Beds, Non Smoking

I rarely leave reviews, but in this case the front desk agent was unwilling to resolve our problem, even though it was a direct result of his mistake. Our stay was decent, although the “breakfast” was just toast and coffee and the room was too hot for comfort. The real problem is that our stay was cut short.   At 8:45 my boyfriend and I went to the car to load some bags. The front desk agent said goodbye and we replied that we would be back in a few minutes. At 9:15 we returned to our room to find the door propped open and a housekeeper inside. She was startled but acted professionally and apologized. She had already thrown out our portable coffee maker, toothpaste and toothbrush, food, and other small items. We retrieved the more valuable items from the trash to clean off. We then went to the front desk and asked the agent if he could replace or reimburse us for the smaller items. He blamed the situation on the housekeeper, even though it was entirely his own fault. The man told the housekeeper to clean our room almost 2 hours before the 11 am checkout time, despite the fact that we still had our key and informed him that we planned to return. He then offered us $5 cash and laughed at us when we said the actual value was more. I work in the hospitality field and there is no reason this man should have handled this so poorly. The invasion of privacy alone is unacceptable and he should have done more to make it right. It is also never okay to pass blame instead of taking responsibility. I am extremely disappointed in the carelessness of this employee.

I flew into Bozeman late at night and was going to Yellowstone in the morning so decided to stay here since it’s in between. I saw there were a few hotels in Livingston and chose Econolodge because it was very visible just off the highway. The front desk lady was very friendly, and helped arrange a room near the exit door. The room was very clean and the views out the window are amazing when I woke up. The breakfast was very well laid out (eggs, ham, pastries, fruits, etc…).  I would stay here again if in the area.

Stayed at this location being a Choice rewards member. This is the only Choice property in town. It was very good. In a time, when less places offer a hot breakfast, this place still does. The heated pool and spa was a bonus (so cold outside), Very clean room, heater worked perfect. I very much enjoyed my stay here.

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Discover 101 Econo Lodge Livingston Gateway to Yellowstone reviews, rated 3.8 by real travelers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Econo Lodge Livingston Gateway to Yellowstone Reviews: 101 Verified Reviews Latest 2024 | Trip.com

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Econo Lodge Livingston Gateway to Yellowstone Reviews

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