Hotel Mrak Superior
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Center District

Hotel Mrak Superior

Health Protected
Rimska cesta 4, Center District, 1000, Slovenia
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A stay at Hotel Mrak 3* Superior places you in the heart of Ljubljana, steps from Illyrian Monument and Krizanke Outdoor Theatre. This hotel is 0.2 mi (0.4 km) from Ursuline Church of the Holy Trinity and 0.3 mi (0.4 km) from Citizen of Emona.Show More
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hotel overview picture
4.3/5Very Good·Cleanliness: 4.4
All 69 Reviews
Amenities
Golf CourseSkiingHikingPublic ParkingBarMeeting RoomMulti-Function RoomLuggage StorageWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Ljubljana "Jože Pučnik" Airport
(33.8km)
Train: Ljubljana Railway Station
(1.7km)
Landmarks: Town Hall
(502m)
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Rooms

Guest Reviews

Policies

Services & Amenities

Comfort Double or Twin Room
20

Comfort Double or Twin Room

1 Double bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
City View
Room Amenities
Check Availability
Comfort Double Room, 1 Queen Bed with Sofa Bed
5

Comfort Double Room, 1 Queen Bed with Sofa Bed

1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
City View
Room Amenities
Check Availability
Standard Double Room-Loft
11

Standard Double Room-Loft

1 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
City View
Room Amenities
Check Availability

Guest Reviews(69)

4.3/5
Very Good
Verified Reviews
  • Cleanliness4.4
  • Amenities4.3
  • Location4.4
  • Service4.3
Guest User
October 1, 2023
Great hotel - it’s a shame that the staff let it down. Prior to our arrival, we contacted the hotel to let them know that we would be arriving after check-in had closed (at 10pm). They were very helpful and provided us with instructions to enter the property by ourselves using an app. When we arrived, we managed to get into the lobby (using the app), but the room key we were given was different than the one we were told on the phone and email. As a result, we were unable to enter our assigned room. Assuming that our room number had been changed, we tried the key in the door that matched the new number (as there were no staff or guests around, and no one was answering the phone or emails). It opened and revealed a couple, asleep, inside. Obviously, we were mortified that we had disturbed the hotel guests, and also terrified that we would have to sleep in the hotel lobby until check-in opened at 6am. After about an hour of searching around the lobby for clues about who to contact, we knocked on some private doors. Thankfully, a man came out and used a master key to let us in. It was clear that we had woken him up (by this point it was 2am). Again, we were sorry to have done so, but were left with no choice. After we had successfully entered our room, I sent an email to the front desk letting them know what had just happened and that we would like them to apologise (on our behalf) to the guests and staff we woke up. They never replied. In fact, every time we mentioned it, the staff member made excuses like “I wasn’t there so I don’t have anything to do with it” and “the guy who organised the late check-in was training so he made a mistake”. There was absolutely nothing in the way of an apology or compensation for the mix-up until we checked out and it was already too late. We would like the hotel to know that mistakes are bound to happen, so it is imperative that they have a back-up (emergency number or night staff) for guests who have been given the wrong room key. In addition, since we had been travelling for a while, we were running out of clothes and needed to do a load of laundry. We followed the instructions for the housekeeping staff to collect our laundry but found that when we had returned to the hotel, the laundry had not been done and the room had not been made up. When we went downstairs to inform the staff of this, we were told “housekeeping doesn’t go back to rooms to clean them after you took off the do not disturb sign, I’ve worked in lots of hotels and this is always the policy”. This member of staff eventually helped us find an laundromat, but the contempt with which we were spoken to was unacceptable and uncaring of the fact that we, too, have plenty of experience in the hotel industry as customers. An apology would have sufficed. Overall, it was a great hotel in a fantastic location. Just make sure you’re okay with passive aggressive communication before you book.
Guest User
October 23, 2023
Great location, very cosy room
Guest User
March 17, 2024
Hotel Mrak is a very convenient place to stay in Ljubljana due to proximity to all tourist attractions so it is a perfect place if you like to go around on foot. My room was nice and clean, it perfectly suited my needs. When it comes to food dinner could be a bit more diverse. Personally, I had no complaints but some members of my entourage who eat gluten free or vegan food could have had more choices. Breakfast is perfect though, it offers a wide variety of food. Staff was mostly friendly, especially a young receptionist who was really helpful.
Guest User
March 1, 2024
Spent 5 nights here over two stays on each end of my trip to Slovenia. Rooms were comfortable and quiet. Location was terrific, a couple blocks to the pedestrian only zone in old town, and just a bit over 5 minutes on foot to the river promenade. Nice breakfast spread which includes a cooked to order selection. They also serve a very good, reasonably priced lunch with just two selections daily, one is vegetarian. There is a nice cafe a couple of doors away, and several other places to eat nearby. The staff, on duty 7AM-10PM, were very helpful whenever needed. I particularly would like to recognize Matjaz for going above and beyond the call of duty. I had an appointment that was about a 35-minute walk, and it was raining very hard. They booked me a taxi, but 10 minutes after the scheduled pickup time they called and said it was in an accident and it would be over an hour before a replacement would be available. As soon as he finished checking in a group, Matjaz asked the manager to cover the front desk and drove me to my appointment in his own car. It saved my appointment that was the primary reason I stayed that extra day in Ljubljana. Thank you Matjaz!
Guest User
March 1, 2024
Great position and value for money.Best breakfast i ever had in a hotel.Polite staff. Parking space is limited to 5-6 places and it's not free. But position is near center of town so its understandable.
Guest User
February 10, 2024
Hotel Mrak is a small hotel in a nice and quiet part of LJubljana. It's located just a 5 minutes of walking from a city center. Room was nice and clean, bathroom small and clean. Hot water was available immediately. There was a kettler in a room with 2 bags of instant coffee and 2 begs of tea. They have 5-6 places in front of a entrance. For breakfast everything was delicious. I especially liked sausages. Meat and cheese products were from local farms. Breakfast room is small so only cold food is served. Hot meals you can order to be prepared (eggs, omlets....) . My only remark would concern way of serving bread. When you sit for a table waiters will bring you paper bag with bread, and there'are 2 pcs per person. In my case i have to ask for more. Second time i was a little bit shamed to ask for more :)
Guest User
February 9, 2024
This hotel is simply amazing. You just feel welcome from the moment you arrive. The staff are just wonderful. Very friendly and helpful. We were offered welcome drinks when we arrived. The location is right in the centre yet in a quiet location. The room is very comfortable. The bathroom had a good shower with Rituals toiletries. The breakfast is just amazing. The best breakfast we had in all the hotels we stayed at during our tour of Europe. I would definitely stay here whenever I visit Slovenia
Guest User
February 5, 2024
Excellent location: 5 to 10 min walk to main area with good choice of bars and restaurants. Decor very pleasant. For a small boutique hotel the choice, quality and presentation of locally produced food at breakfast was fantastic. The staff were very friendly too!
Guest User
January 15, 2024
The hotel is located near the city centre in a walkable distance to all the must-sees in Ljubljana. It has parking spots for guests which are payed separately and should be reserved in advance, but it is still very convenient if you are travelling by car. The staff was very welcoming and nice to us. The hotel room was clean and had all the things one would need. We didn’t have breakfast, as we were staying for only one night and had to go early on the next day, but as far as I know it should be very rich and foremost - delicious. I would definitely recommend a stay in hotel “Mrak”!

Property Policies

Check-in and Check-out Times
Check-in: 14:00–22:00
Check-out: 06:00–11:00

Front desk hours: [Mon-Sun]06:00–22:00

The property will provide check-in details after booking

Child Policies
Children of all ages are welcome at this hotel.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Breakfast
TypeContinental, Gluten-free, Italian, Vegetarian
StyleBuffet
AgeFee
Children 17 years old and under
€15.00 (approx. US$16.22) per person
Adult
€15.00 (approx. US$16.22) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Quite Clean
  • 4.4/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 1975
  • Number of Rooms: 34
A stay at Hotel Mrak 3* Superior places you in the heart of Ljubljana, steps from Illyrian Monument and Krizanke Outdoor Theatre. This hotel is 0.2 mi (0.4 km) from Ursuline Church of the Holy Trinity and 0.3 mi (0.4 km) from Citizen of Emona.

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include concierge services, ski storage, and a television in a common area.

Satisfy your appetite for lunch or dinner at the hotel's bar/lounge, Hotel Mrak, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Featured amenities include complimentary wired internet access, a computer station, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Make yourself at home in one of the 34 air-conditioned guestrooms. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Services & Amenities

Bar
Meeting Room
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Frequently Asked Questions

How much does it cost to stay at Hotel Mrak Superior?

Prices at Hotel Mrak Superior are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Hotel Mrak Superior?

The closest airport is Ljubljana "Jože Pučnik" Airport. It is 33.75km from the hotel and approximately a 28minutes journey by taxi.

What are the check-in and check-out times at Hotel Mrak Superior?

The check-in time is after 14:00 and the check-out time is before 11:00.

Does Hotel Mrak Superior provide airport transfer services?

No, the Hotel Mrak Superior doesn't provide airport transfer services.

What amenities and services does Hotel Mrak Superior have?

Hotel Mrak Superior has the following amenities and services: Pets allowed (additional fee), Golf Course, Skiing.

Does Hotel Mrak Superior have a swimming pool?

No, Hotel Mrak Superior doesn't have a pool.

Does Hotel Mrak Superior have fitness amenities?

No, Hotel Mrak Superior doesn't have fitness amenities.

Does Hotel Mrak Superior provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Hotel Mrak Superior have non-smoking rooms?

Yes, Hotel Mrak Superior has non-smoking rooms. Please view the hotel listing for details.

Does Hotel Mrak Superior provide breakfast?

Yes, Hotel Mrak Superior provides breakfast.

About This Property

Nearest AirportLjubljana "Jože Pučnik" Airport
Distance to Airport33.75KM
Nearest Train StationLjubljana Railway Station
Distance to Train Station1.74KM
Average Price FromUSD199
Hotel Star Rating3