We were looking for a dog-friendly hotel, which often limits the choice a bit. The main features of the Hotel Palacky were the location and the value for money. The hotel is in a fantastic location right on Stará Louka, the ”promenade” of Karlovy Vary. Both the famous colonnades and the entrance to the cable car towards the ”Diana” lookout tower are almost around the corner. Surprisingly, I was able to sleep very well in the beds and cannot agree with the complaints, at least on this point. Now to the points that unfortunately attracted negative attention: the reception was not manned at check-in, our key was on the counter together with an information letter - this is uncomplicated, but everyone could simply come in and ”move into” our booked room. since nothing had to be shown or checked (as well?!). The room itself was large with an additional hallway and separate bathroom and toilet - which I personally find very convenient. Unfortunately the room was not cleaned during the whole stay. You don't have to do a big cleaning every day, after all you don't do that at home either. I also find the daily change of towels unnecessary. But if you have a dog with you and the entire room is carpeted, a little vacuuming would have been appreciated. The garbage should also be emptied, because there was only one small hygiene bucket in the toilet for the entire room - everything that accumulated in waste had to be disposed of there. The supply of toilet paper should also be checked once in a while and refilled if necessary. We found a fairly large crack in the window pane of our room - dangerous and unsightly! However, what was cleaned every day was the restaurant which is located in the hotel. There was vacuumed daily at breakfast time, so that you were always exposed to the noise during the meal, since the restaurant - with an open ceiling - is located directly under the breakfast room. It goes without saying that it is commendable and also acceptable that vacuuming is done every day, but I wonder whether this can be discussed and planned differently. Breakfast was until 10 a.m. - maybe you can do other activities first and vacuum from 10 a.m.? Due to the room layout of the house, one inevitably gets the impression that vacuuming is carried out right next to the dining table. The breakfast was okay, you shouldn't expect luxury in this price and hotel category. There was enough choice, it was always refilled and you were full - at home I don't have 5 types of bread in stock, which I serve every day. However, a little more choice of fruit would have been nice (there were apples every day, but nothing more). Unfortunately, there is no hotel parking lot - you should
Excellent
1 Reviews