53-59 Kilburn High Rd, Brent, NW6 5SB, United KingdomSee Hotel Details
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1 night
Guest Reviews
6.7/10
130 Reviews
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location7.7
Amenities5.9
Service6.6
Cleanliness6.8
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All reviews(130)
Positive reviews(23)
Reviews with photos/video(6)
Friendly staff(7)
Awesome stay(6)
Great location(4)
Negative reviews(7)
Aswin Ganesan
Double Room No Window
Stay Date Dec 2024
Couples
6 Reviews
10.0/10
Outstanding
Posted on Jan 31, 2025
Wonderful , cheapest place to stay in london. Excellent staffs. Well cleaned rooms. Discount to the chaiwala in hotel. Cleaned rooms.
Guest User
Double Room
Stay Date Mar 2025
Solo travelers
1 Reviews
3.5/10
Posted on Apr 18, 2025
Bathroom toilet seat was held together with tape.
Massive hole in the wooden shutter blinds that let light in constantly.
Room was next to the laundry room with constant noise from the machines throughout the night. At points caused the bed itself to shake.
Hotel is next to a fast food restaurant with a strong fried food smell throughout the building.
Location was good for transport and staff were nice.
Jocelyn75
Double Room
Stay Date Jan 2025
Couples
8 Reviews
7.5/10
Posted on Feb 26, 2025
A simple hotel and easy access to train station. Room is small and no small towel. If just for rest then should be OK to stay at the hotel.
Guest User
Double Room
Stay Date Jan 2025
Business travelers
1 Reviews
8.0/10
Very Good
Posted on Feb 10, 2025
The reception staff were really lovely, I don't get there until late , I didn't have a charger for my phone I think her name was Abbie (not sure) she was very helpful and lent me her own personal charger for the night .
Also my remote control for my TV was missing she went and found me one.
Gave me directions to a fab pizza place .
Guest User
Double Room
Stay Date Jan 2025
Couples
1 Reviews
10.0/10
Outstanding
Posted on Feb 27, 2025
Really lovely hotel all round. The staff were friendly and our room was really nice, great amenities, very clean. Great location as there is a starbucks and a tesco right across the road as well as chaiwalla attached to the hotel itself. Had a lovely stay here!
Guest User
Double Room No Window
Stay Date Dec 2024
Family
17 Reviews
5.5/10
Posted on Jan 26, 2025
Not as good as before, felt like their rooms are pretty varied in terms of quality, some are nice some not really
Zeza-Fiza
Double Room No Window
Stay Date Jul 2024
Business travelers
57 Reviews
9.0/10
Great
Posted on Sep 2, 2024
good location for business travelers. nice to stay here.
Guest User
Double Room No Window
Stay Date Oct 2024
Booked for others
2 Reviews
9.0/10
Great
Posted on Nov 20, 2024
Excellent
Guest User
Double Room
Stay Date Apr 2024
Solo travelers
1 Reviews
8.0/10
Very Good
Posted on May 29, 2024
Stayed here for one night. Checkin was fine and staff were nice enough. All was good until I reached my room. At first glance all seemed ok. Very small room which was no bother, but saw the bathroom. I will share a picture so you can decide for yourself. A very large mirror inside the shower wall. 10 on the creepy meter. No chain to pull across at night for added safety, and when I tried to access the WI-FI it said that the WI-FI was unsafe to use. Banging noises most of the night made it impossible to have a decent sleep. Will choose not to stay again. I just didn’t feel safe at all.
Guest User
Double Room
Stay Date Oct 2024
Couples
1 Reviews
9.0/10
Great
Posted on Nov 21, 2024
Very impressed with hotel, staff were very kind and helpful. Will be returning, thank you☺️
Guest User
Double Room No Window
Stay Date Nov 2024
Family
17 Reviews
6.5/10
Posted on Jan 1, 2025
Acceptable place, location is great, but believe some rooms need major repairs.
Bailie Alexis
Double Room
Stay Date Aug 2024
Travel with friends
12 Reviews
6.0/10
Posted on Oct 4, 2024
Close to the bus/trains!
The ac would not work at all, showers were running cold! they sent the worker to fix it but the plumbing went out .. the manager and staff was VERY sweet & accommodating and happily refunded me partially for the inconvenience. Would definitely give them a try again.
Sivagouri
Double Room No Window
Stay Date Nov 2024
Couples
1 Reviews
4.5/10
Posted on Jan 16, 2025
Rooms conditions are not clean
Guest User
Double Room
Stay Date Oct 2023
Couples
5 Reviews
6.5/10
Posted on Jan 28, 2024
Location is great in term of accessing tubes and public transports. Buses right at the door steps getting you into Paddington Station and Oxford Street; the tube stations are only few minutes walking distance from the hotel. The staff are quite helpful and friendly. The hotel cafe is exotic and cheap; hotel guests enjoy a bit of discount as well! There is a Tesco supermarket and Starbucks right opposite to the hotel. Overall it’s bad for value!!